Back

Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

Sort by
January 25, 2023

Excellent customer service reps. No long wait time. Relaxed atmosphere. Great snacks!!!Car wash a plus. More

by Jmaryru
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 24, 2023

Friendly staff annd efficient service. My service advisor Mike Lange is the best! They had my loaner ready and had me in and out of there. More

by Sabrina Galindo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Mercedes-Benz of the Woodlands responded

Sabrina, Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 23, 2023

I have been going to MB of The Woodlands for the last 8 years, and the service department have been excellent throughout all these years; they never disappoint! More

by Brage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! Liz and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 22, 2023

Mercedes has an outstanding service department! There is not another dealership with a service department like Mercedes! Just water of the many reasons I love owning a Mercedes! More

by mcdanielcarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks, Carla, for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 21, 2023

I received excellent and professional service during my visit to the dealership. All of my questions and concerns were satisfied with courtesy. I would highly recommend using Mercedes Benz of The Woodlan More

by igwendolyn44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Galluci
Jan 23, 2023 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 21, 2023

Sprinter Van department is the most friendly and reliable service available in this area. 5-star all around ! More

by Nick P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Jan 23, 2023 -

Mercedes-Benz of the Woodlands responded

Nick, thank you for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 20, 2023

Fantastic customer service! Friendly, courteous and could not be any nicer explained everything goes over cost. More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review, Glenn! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 20, 2023

Excellent service. Courteous staff. Facilities including all the common areas as well as sales, waiting and service areas are well pointed and very clean. Really feel More

by Vijay Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 20, 2023

Friendly and efficient service. Excellent waiting area. Timely and reliable. Love the free car wash. More

by aylnov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 17, 2023

We've used this dealership for our last three vehicles. This entire dealership operates as a team and a great one at that ! They have a consistent and outstanding culture. Always completely professional More

by victor.r.martinez.author
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
Jan 18, 2023 -

Mercedes-Benz of the Woodlands responded

Victor, Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

...
48
...