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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,723 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,723 Reviews of Mercedes-Benz of the Woodlands - Service Center
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March 01, 2023
Accommodating, efficient, professional. Service personnel kept in touch throughout the day as to the progress on my car. They provided an excellent pick up and delivery service. Thank you M Service personnel kept in touch throughout the day as to the progress on my car. They provided an excellent pick up and delivery service. Thank you Mercedes! More
by Sue
Employees Worked With
Jacob
February 28, 2023
The service is good. Prefer not to have the issues. Loaner is important to me. Prefer not to have the issues. Loaner is important to me. More
by Mavandermark
Employees Worked With
February 28, 2023
Mike Lange was extrememly helpful and informative - he kept me updated throughout my service appointment. Plus the added bonus of good coffee made the wait painless. kept me updated throughout my service appointment. Plus the added bonus of good coffee made the wait painless. More
by pkcappy
Employees Worked With
February 26, 2023
We are consistently impressed by the total customer service excellence. The level of service goes well above professional to authentic caring. Interactions with MBoTW’s team members like Mark Escobar i service excellence. The level of service goes well above professional to authentic caring. Interactions with MBoTW’s team members like Mark Escobar in service and Erich Beasley in sales have earned our loyalty. More
by VWu
February 25, 2023
Great service. Easy to set appointment, in and out within 15 minutes dropping off vehicle and picking up a loaner. Service finished a little earlier than estimated. Easy to set appointment, in and out within 15 minutes dropping off vehicle and picking up a loaner. Service finished a little earlier than estimated. Steve Davis was a great communicator. More
by Me
Employees Worked With
February 25, 2023
We received absolutely excellent service as always! Great place to wait, and the wait time isn't long. Great place to wait, and the wait time isn't long. More
by allyseder
February 25, 2023
Excellent customer service! I always get top notch service and I feel so welcomed as soon as I walk in. Thank you! I always get top notch service and I feel so welcomed as soon as I walk in. Thank you! More
by jolivares1208
Employees Worked With
Gaskin I believe was his name. Excellent service. Helped me a lot , Manny Hiotis
February 25, 2023
While driving in morning traffic in the rain my ABS and check engine light came on. I was nervous and called Mercedes-Benz immediately to see if I could get my car serviced. I was delighted they were able check engine light came on. I was nervous and called Mercedes-Benz immediately to see if I could get my car serviced. I was delighted they were able to get me in the same day and my car was fixed and back on the road the next day. Steve Davis communicated with me about my car details and provided excellent and quick service. Thank you so much! More
by jennycbetz
Employees Worked With
February 24, 2023
My GLK was scheduled for an A Service, My service advisor, Mike Kange greeted me and made sure I had all the information for my state inspection. another great experience at MBOTW. advisor, Mike Kange greeted me and made sure I had all the information for my state inspection. another great experience at MBOTW. More
by rekscja
Employees Worked With
