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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,723 Reviews
Call Service Center (936) 206-7500

1,723 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 29, 2023

Really happy, with Mercedes Benz of the Woodlands. Excellent service and attention!! Thanks JOHN WATKINS. More

by gmarcide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOHN WATKINS
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Mar 30, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 28, 2023

Have always been treated as a respected customer with care and attention to the issues with my vehicle. More

by WAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 24, 2023

Mike in service is a consummate professional. My car was ready sooner than I expected it to be but I was given a really sweet 2023 loaner car. More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Mercedes-Benz of the Woodlands responded

We are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 24, 2023

Mercedes Benz of The Woodlands service department is always courteous, competent, and quick! Thank you! More

by Ms Nel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 23, 2023

I am very happy and satisfied with the service provided by Mercedes Woodland ... I am regular customer ..for last 5 years ...it had been a great experience with their staff and advisor .. More

by Verander Chawdary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Mercedes-Benz of the Woodlands responded

It's great to hear that you've had such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 23, 2023

Juan always goes the extra mile to be sure I have everything I need. So much attention to detail. Service drive staff is excellent. Thanks for the great service! More

by dennis_mcandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 24, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, Dennis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 22, 2023

Just got my first service. All issues were addressed and the car was clean. Happy! More

by hurrlede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 21, 2023

Dealership very professional. Service reps very courteous and polite. Explain everything that was serviced on you car. Jacob and Mike Lange are GREAT!!! More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, Marie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 20, 2023

Appointment was on time, Isaiah Martinez was very profession and had me in and out in no time. Great place to do business! More

by mmetalman51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
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Mar 21, 2023 -

Mercedes-Benz of the Woodlands responded

We are very happy to hear that Isaiah provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 19, 2023

As usual Mike Lange, and this time along with Joshua, provided excellent customer service. The team is always good about explaining what was done as a part of the service - especially when there are unex More

by MBDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
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Mar 20, 2023 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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