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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,723 Reviews
Call Service Center (936) 206-7500

1,723 Reviews of Mercedes-Benz of the Woodlands - Service Center

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April 13, 2023

MBW did a great job helping me, john answered all my questions and i got my car the same day. great service More

by yanezjulissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
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Apr 14, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with John here at Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 13, 2023

Mike our service advisor and his team provided great 👍 customer service! Will return for future auto needs! More

by MMoves
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob, provided excellent assistance also
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Apr 14, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 13, 2023

Great experience with Mercedes Benz of the Woodlands as usual. My loaner car was ready and waiting for me when I arrived. My service advisor Liz is the best, very friendly and efficient. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 10, 2023

My advisor, Steven Davis, is amazing, everything was taken care of quickly and efficiently. Great service. More

by leila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for Steven and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 08, 2023

They’re always very friendly and willing to help me solve any problem I might have with my metris. More

by Hudsonmtansey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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Apr 09, 2023 -

Mercedes-Benz of the Woodlands responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 07, 2023

Excellent service. Met all of my expectations. Very good work done in a timely fashion. More

by Emil Jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
Report | Print
Apr 08, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 07, 2023

Woodland’s Mercedes made it very easy to have the recall repairs made to my Mercedes. More

by Raymond Westbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 07, 2023

Service Advisor Gaston is an awesome professional with exemplary customer service skills. Pleasure to interface with him during my visit. Mr. Gabriel Badillo More

by gabebadillo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston/Service Advisor
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Apr 08, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gaston and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 06, 2023

Excellent service and could not have been easier. would not go anywhere else. Top marks More

by neilcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
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Apr 07, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Neil, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 06, 2023

Great service and fast, the only downside was there’s not enough loaner’s available. Will bring the car again to do the service. More

by wpeimin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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