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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,723 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,723 Reviews of Mercedes-Benz of the Woodlands - Service Center
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May 19, 2023
Always a great experiences bringing our Mercedes vehicles here for service. The Staff is superb… We have a Mercedes dealership just ten minutes from our home and we prefer making the 55 minute drive out to here for service. The Staff is superb… We have a Mercedes dealership just ten minutes from our home and we prefer making the 55 minute drive out to this location. Mark Escobar is very professional, knowledgeable, and has great communication. He makes the entire process run smoothly. We know we are in good hands with Mark. More
by Fernando Medellin/Penny Loyd
Employees Worked With
May 19, 2023
Very clean. Very welcoming. I always enjoy going there because the people are so upbeat and appreciative. Very welcoming. I always enjoy going there because the people are so upbeat and appreciative. More
by Tessieblimps
May 19, 2023
They said it would take 45 minutes for service on my vehicle, I wish it was longer! I felt like I was in a spa lounge waiting room full with amenities and comfortable details. Service was great and Adv vehicle, I wish it was longer! I felt like I was in a spa lounge waiting room full with amenities and comfortable details. Service was great and Advisors very kind ( special thanks to Miss Liz Rincon). Unfortunately they were sharp on time with my car ready. Oh well! It will take 10,000 miles till service again! More
by Gabriela Martinez
Employees Worked With
May 17, 2023
Juan R. and his team always provide excellent service on our Sprinter. We also appreciate the convenience of the courtesy shuttle. Thanks. and his team always provide excellent service on our Sprinter. We also appreciate the convenience of the courtesy shuttle. Thanks. More
by steveseiler
Employees Worked With
Juan Renteria (5 Stars)
May 17, 2023
I always appreciate working with Mike Lange. The Woodlands is by far the best dealership I have ever been to and the only one I take my car to for service. The Woodlands is by far the best dealership I have ever been to and the only one I take my car to for service. More
by blcorcoran
Employees Worked With
May 16, 2023
My service advisor Isaiah Martinez was excellent he is very knowledgeable and personal. Thanks Isaiah. very knowledgeable and personal. Thanks Isaiah. More
by Rick
May 13, 2023
Great customer service and care. Very professional and took care of everything promptly I will continue to have my vehicle serviced here. Very professional and took care of everything promptly I will continue to have my vehicle serviced here. More
by bbolt1951
Employees Worked With
Juan Renteria
May 13, 2023
Mercedes Benz of the Woodlands Service Department: Superb service, wonderful facility, staffed by highly professional representatives and technicians. service, wonderful facility, staffed by highly professional representatives and technicians. More
by jcpbluesky
Employees Worked With
May 13, 2023
Juan was Great in helping with our issue. He evaluated and explained the problem rapidly. He gave us our options. We had a travel time deadline to keep. He also was sensitive to the needs He evaluated and explained the problem rapidly. He gave us our options. We had a travel time deadline to keep. He also was sensitive to the needs of our family member with disabilities. Great service comes from Great employees! More
by J
