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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,769 Reviews
Call Service Center (936) 206-7500

1,769 Reviews of Mercedes-Benz of the Woodlands - Service Center

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February 06, 2025

Great Dealership! They know how to treat future customers and current customers. Always an easy experience. More

by bharrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
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Feb 08, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, bharrell! We’re thrilled to hear you had such a positive experience with us. Our team is dedicated to providing top-notch service, and it’s great to know it shines through. We look forward to seeing you again soon!

February 06, 2025

The best dealership I’ve dealt with in last 10yrs. Area for working, one for relaxing and one with refreshments. And not the cheap refreshments either. From excellent parfait cups to variety of coffee More

by sethwhite187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mahana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Seth! We're thrilled to hear you had such a positive experience at our dealership. Our team works hard to create a welcoming environment, and it’s great to know you enjoyed the amenities and efficient service. We look forward to seeing you again!

February 04, 2025

I want to thank Mr. Watkins for very efficient, seamless service. It was a great experience. More

by vkaminski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, vkaminski! We're thrilled to hear you had a great experience and appreciate your kind words about Mr. Watkins. Our team always strives for seamless service, and your feedback truly motivates us. We look forward to serving you again.

February 01, 2025

Super Service! Very quick and extreme attention to detail. I take all of my MB vehicles here. More

by Gmatocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Gmatocha! We're thrilled to hear you appreciate our quick service and attention to detail. Your trust in us for your Mercedes-Benz vehicles means a lot. We look forward to serving you again!

February 01, 2025

I needed help with my tire, they delivered professional, fast and thorough service. They walked me through every step. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Exum
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Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the awesome feedback, Kelly! We're thrilled to hear you had a great experience with our team. Providing professional and thorough service is our goal, and we're glad we could help you with your tire. Your support means a lot to us!

February 01, 2025

I came into MB of The Woodlands late the other night in a panic, tire problem & JR came to my aid by going above & beyond to help me out with solving my problem. He calmed me down & explained what needed to More

by schwardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
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Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, schwardo! We're thrilled to hear that JR provided exceptional service and support during a stressful moment, and it's great to know JR's efforts made a difference. We appreciate your kind words and look forward to serving you again!

February 01, 2025

Katherine Stern was extremely helpful and knowledgeable in assisting me with the setup of my new Mercedes. More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the great feedback, Lisa! We're thrilled to hear that Katherine provided such helpful and knowledgeable support during your Mercedes setup. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

February 01, 2025

I’ve had the pleasure and sometimes the displeasure with MB fralerships throughout my 50 years with Mercedes-Benz vehicles. MBOTW is far and away my chosen dealership going forward… PS the snack bar is ou More

by ejohngilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, ejohngilley! We’re thrilled to be your chosen dealership and appreciate your loyalty over the years. We're glad you enjoy our snack bar too! Your satisfaction means everything to us, and we look forward to serving you again.

February 01, 2025

A very clean environment. ..the people are extremely friendly..easy to like a place like this to do business More

by Brom3009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Brom3009, thank you for your fantastic review! We're thrilled to hear you enjoyed our clean environment and friendly service. Your support means a lot to us, and we look forward to welcoming you back soon!

January 30, 2025

I love MBOTW and wouldn't take my car for service anywhere else. Gaston Reyes is incredibly helpful and knowledgeable. Great overall customer service! More

by karenintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, karenintexas! We're thrilled to hear you love MBOTW and appreciate Gaston's expertise and service. Your support means a lot to us, and we look forward to keeping your car in great shape!

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