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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,793 Reviews

1,793 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 07, 2025

Fast and professional service! What an exceptional dealership! From new car sales to after sales service and support. The best in North Houston in my opinion. More

by rich w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Brown
Mar 10, 2025 -

Mercedes-Benz of the Woodlands responded

Rich, thank you for the fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Your support means a lot, and we look forward to continuing to provide exceptional service in the future!

March 07, 2025

Mercedes Benz of the Woodlands is a “top tier” dealership. Management ensures every customer truly experiences what it means to own a Luxury Vehicle. Their transparency and honesty is forefront wi More

by poppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Mar 10, 2025 -

Mercedes-Benz of the Woodlands responded

Poppy, thank you for the amazing review! We're thrilled to hear that you had such a positive experience with our team. Your recognition of our commitment to transparency and professionalism means a lot to us. We look forward to continuing to provide you with exceptional service!

March 07, 2025

Mercedes Benz of the Woodlands is a “top tier” dealership. Management ensures every customer truly experiences what it means to own a Luxury Vehicle. Their transparency and honesty is forefront wi More

by poppy
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 10, 2025 -

Mercedes-Benz of the Woodlands responded

Poppy, thank you for the amazing review! We're thrilled to hear that you had such a positive experience with our team. Your recognition of our commitment to transparency and professionalism means a lot to us. We look forward to continuing to provide you with exceptional service!

March 05, 2025

Always professional. Excellent service. Everyone is exceptional, friendly and responsive. Gaston is an excellent service supervisor. More

by ifyarene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Ifyarene! We're thrilled to hear you had such a positive experience and appreciate your kind words about Gaston and our team. Your support means a lot to us and we look forward to serving you again!

March 04, 2025

Fantastic service with friendly people. I had an issue with my Sprinter van and they took cared of it promptly with Avery concise explanation. More

by sphudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the great feedback, sphudd! We're thrilled to hear you had a fantastic experience and that our team could help with your Sprinter van. We appreciate your kind words and look forward to assisting you again in the future!

March 02, 2025

We will always purchase at this dealership, from Martin. The service department is amazing as is everything about this dealership! More

by michellerutland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Michellerutland! We're thrilled to hear you had such a positive experience with Martin and our service department. Your loyalty means a lot to us, and we look forward to serving you again in the future!

February 28, 2025

Always courteous and prompt, plus they provide the right type of loaner for our Art business. More

by sallychristinemaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Sally! We're thrilled to hear that our service has met your needs and that the loaner suited your Art business perfectly. Your satisfaction is our priority, and we look forward to continuing to provide you with the best experience!

February 28, 2025

Arrived with no appointment-needing an emissions certification for my Mercedes. Welcomed as a valued client. Service and client care was excellent. As a repeat customer, continue to be very sati More

by BigE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Renteria
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

BigE, thank you for your fantastic review! We're thrilled to hear that you felt welcomed and valued. Your loyalty means a lot to us, and we're glad to continue providing you with excellent service. We look forward to seeing you again!

February 27, 2025

They provide outstanding service - thorough and efficient. They make it easy to schedule and staff is helpful and courteous. More

by Tiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Tiff, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your kind words about our service and staff. Looking forward to serving you again!

February 26, 2025

Getting my car repaired was easy at this dealership. No hassle and treated like a VIP. More

by Kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 27, 2025 -

Mercedes-Benz of the Woodlands responded

Kelsey, we’re thrilled to hear you had a hassle-free experience and felt like a VIP! Our team strives to make car repairs as smooth as possible. Thank you for your kind words and for choosing us for your needs. We look forward to serving you again!

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