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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,710 Reviews

1,710 Reviews of Mercedes-Benz of the Woodlands - Service Center

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October 09, 2024

Liz R. has been my Service Advisor since I bought my car here. She never fails to impress me on her communication whenever I need something done. She's very More

by Raymond P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Mercedes-Benz of the Woodlands responded

Raymond, thank you for your fantastic review! We're thrilled to hear that Liz has provided you with exceptional service. Your loyalty means a lot to us. We can't wait to serve you again!

October 08, 2024

Mercedes-Benz of the Woodlands are the best. They are very professional and take great care of providing an excellent service experience. We have bought multiple cars from them and continue to More

by Lissette Hazos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Mercedes-Benz of the Woodlands responded

Lissette, we’re thrilled to hear about your positive experiences with us! Our team is dedicated to providing top-notch service, and it’s wonderful to know that you trust us for both purchases and service. Thank you for being a valued customer!

October 05, 2024

World class facility with knowledgeable and friendly staff. I truly enjoyed the convenience of pick-up and drop-off service. I was kept informed of the status of my vehicle by Liz Rincon who had been my More

by myeosmith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy, Jose
Oct 07, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic review, myeosmith! We're thrilled to hear you had a great experience with our team. Liz, Jeremy, and Jose truly go above and beyond for our customers. Your feedback means a lot to us, and we can't wait to serve you again!

October 05, 2024

I always have a pleasant experience coming to this dealership. The facility is nice and clean and makes you feel welcome More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rentería
Oct 07, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Juan! We're thrilled to hear you enjoy your visits. We take pride in maintaining a welcoming environment and appreciate your positive feedback. Looking forward to seeing you again soon!

October 04, 2024

Gaston Reyes has been my service advisor for 7 years. Gaston is wonderful and always delivers what he promises. Service is impeccable and all employees in service bay are wonderful. More

by Debra McQuain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of the Woodlands responded

Debra, we’re thrilled to hear about your positive experiences with Gaston and our service team! Thank you for your loyalty over the years. We’re committed to providing exceptional service and appreciate your kind words. Looking forward to serving you again!

October 03, 2024

Liz is wonderful and the dealership is great. I think we bought the car here and I've had it serviced here ever since. Very easy to get to and super comfy if you have to wait. Husband has a BM More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Susan! We're thrilled to hear you had such a positive experience with Liz and our dealership. Comfort and convenience are top priorities for us, and it's great to know you appreciate both. We look forward to serving you again in the future!

September 28, 2024

Great service. I live in Destin Florida and drive here to have my car serviced. It’s that good!! More

by J costa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks, J! We’re thrilled to hear you make the drive from Destin for our service. Your support means a lot to us, and we’ll keep working hard to maintain that high standard! We look forward to seeing you again!

September 27, 2024

Always a great experience here and Liz Rincon is awesome. Have purchased several cars here and will continue to do so. More

by Mbradshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Mbradshaw! We're thrilled to hear about your great experiences with us and Liz Rincon. Your loyalty means a lot, and we look forward to assisting you with your future car purchases!

September 27, 2024

From the moment you arrive and Danny welcomes you in you feel like a loved family member. He is genuinely kind and easy to interact with. And then if you are lucky enough to have Mark Escobar as your serv More

by teubank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny at the service intake bay
Sep 30, 2024 -

Mercedes-Benz of the Woodlands responded

Teubank, we’re thrilled to hear about your fantastic experience with Danny and Mark! Their dedication to customer care truly makes a difference. Thank you for sharing your kind words; it means a lot to us and our team. We look forward to welcoming you and your family back soon!

September 25, 2024

We have been brining our vehicle here since we moved from out of state. The service and staff are fantastic. Isaiah always goes above and beyond to explain the process, answer any questions, and make our exp More

by dthouse68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Mercedes-Benz of the Woodlands responded

Dthouse68, thank you for your fantastic review! We're thrilled to hear about your positive experiences with our team, especially Isaiah. Your recommendation means a lot to us, and we look forward to continuing to provide exceptional service for you and your vehicle!

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