Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,710 Reviews of Mercedes-Benz of the Woodlands - Service Center
Liz R. has been my Service Advisor since I bought my car here. She never fails to impress me on her communication whenever I need something done. She's very has been my Service Advisor since I bought my car here. She never fails to impress me on her communication whenever I need something done. She's very professional and prompt. I would definitely request for her to be my advisor when I buy my next car at this dealership. I will never take my car anywhere except this place. This dealership is top notch!! More
Mercedes-Benz of the Woodlands are the best. They are very professional and take great care of providing an excellent service experience. We have bought multiple cars from them and continue to They are very professional and take great care of providing an excellent service experience. We have bought multiple cars from them and continue to service our vehicles there. Thank you for the great customer service! More
World class facility with knowledgeable and friendly staff. I truly enjoyed the convenience of pick-up and drop-off service. I was kept informed of the status of my vehicle by Liz Rincon who had been my staff. I truly enjoyed the convenience of pick-up and drop-off service. I was kept informed of the status of my vehicle by Liz Rincon who had been my service representative for many years. Jeremy who coordinated the pick-up of my vehicle , made the effort of sending a technician to help me with setting up my garage door opener. Jose did an excellent job of getting it to work. More
Gaston Reyes has been my service advisor for 7 years. Gaston is wonderful and always delivers what he promises. Service is impeccable and all employees in service bay are wonderful. Gaston is wonderful and always delivers what he promises. Service is impeccable and all employees in service bay are wonderful. More
Liz is wonderful and the dealership is great. I think we bought the car here and I've had it serviced here ever since. Very easy to get to and super comfy if you have to wait. Husband has a BM I think we bought the car here and I've had it serviced here ever since. Very easy to get to and super comfy if you have to wait. Husband has a BMW, it's a great car, but the MB dealership is way better. More
Great service. I live in Destin Florida and drive here to have my car serviced. It’s that good!! I live in Destin Florida and drive here to have my car serviced. It’s that good!! More
Always a great experience here and Liz Rincon is awesome. Have purchased several cars here and will continue to do so. Have purchased several cars here and will continue to do so. More
From the moment you arrive and Danny welcomes you in you feel like a loved family member. He is genuinely kind and easy to interact with. And then if you are lucky enough to have Mark Escobar as your serv feel like a loved family member. He is genuinely kind and easy to interact with. And then if you are lucky enough to have Mark Escobar as your service agent, you are in for further 5 star treatment. Both men enjoy interacting with the customers and it shows. They are so helpful and Mark always shoots me straight on work I need now versus what I can wait on if it something I need to save up for it. These two gentlemen are why my family and I always go to MBOTW. More
We have been brining our vehicle here since we moved from out of state. The service and staff are fantastic. Isaiah always goes above and beyond to explain the process, answer any questions, and make our exp out of state. The service and staff are fantastic. Isaiah always goes above and beyond to explain the process, answer any questions, and make our experience exceptional. I highly recommend you check out MB The Woodlands! More