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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,723 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,723 Reviews of Mercedes-Benz of the Woodlands - Service Center
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July 14, 2023
My overall experience with MB and this Dealer - from sales to service. for the past 3 years this Dealer does all our service, the attention to detail is second to none, a pleasure to do business with. sales to service. for the past 3 years this Dealer does all our service, the attention to detail is second to none, a pleasure to do business with. More
by dad812
July 10, 2023
MBOTW are straightforward about repairs, time required, and full disclosure of costs associated with said repairs. Have been going to MBOTW for several years for service and am completely satisfied with ad and full disclosure of costs associated with said repairs. Have been going to MBOTW for several years for service and am completely satisfied with advisors, mechanics, and associated office staff. Keep up the great service and personal touch. More
by txdmsbuckeye
July 10, 2023
Wonderful customer service, very friendly and have great communication. Liz was very courteous and is very responsive. communication. Liz was very courteous and is very responsive. More
by Jadirabb
Employees Worked With
July 03, 2023
Really good work as usual, love the service and staff at the service department here. the service department here. More
by Jfife7
Employees Worked With
July 01, 2023
Use Mercedes Benz of the Woodlands to do your air conditioning check up during this heat wave conditioning check up during this heat wave More
by diamondrster
July 01, 2023
awesome customer service, excellent installations, personal was very attentive and courteous always keep us inform of the status of the service!!. personal was very attentive and courteous always keep us inform of the status of the service!!. More
by odracir.menrod
Employees Worked With
June 30, 2023
Service is always excellent at this dealership! They are always very friendly and accommodating. A pleasure to work with. They are always very friendly and accommodating. A pleasure to work with. More
by zab48
Employees Worked With
June 27, 2023
Thank you for your excellent service. Thanks especially for Liz. She has been my service rep. throughout ownership of six new Mecedeses purchased at your dealership and a Lexus purchased Thanks especially for Liz. She has been my service rep. throughout ownership of six new Mecedeses purchased at your dealership and a Lexus purchased at Northside Lexus. Service is one of the major consideration for owning a Mercedes. More
by jucjm
June 25, 2023
We bought our 2020 GLS out of state. Delivered it to TX. It has been serviced at MBOW since new. They have been great the entire time! My wife (not a car person) even reports that she do Delivered it to TX. It has been serviced at MBOW since new. They have been great the entire time! My wife (not a car person) even reports that she doesn’t mind taking the car in for service because she is treated so well! There has been no occurrence of mis diagnosis of whatever issues the vehicle was having. Repaired and repaired correctly with initial visit. More
by tjrmd8827
June 24, 2023
Service is great, they are always available when needed, explanations are great, and waiting at the lounge is as pleasant experience as it can be. explanations are great, and waiting at the lounge is as pleasant experience as it can be. More
by Jorge Toledo
Employees Worked With
