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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews
Call Service Center (936) 206-7500

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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June 09, 2023

Mike Lange has been my service advisor for many years and he is the reason I will always go to MBTOW for my E350W routine service (instead of other nearby Mercedes dealerships). Mike is always ready for my More

by Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 08, 2023

Easy to set appointment, quick and efficient service with feedback during the process. Getting a serviced is not always a great process and the MBOTW team did a great job. More

by m.l.everett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaah
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Jun 08, 2023 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 08, 2023

The service I received, was efficient and reasonably priced. The staff was courteous and helpful. The work was done and I'm quite satisfied. More

by joedavidpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
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Jun 08, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, Joe, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 07, 2023

This was a well-kept establishment clean and staff members were familiar and helpful and good to help you with anything. More

by Blackberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abernathy, Jacob
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Jun 07, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad Abernathy and Jacob were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 06, 2023

Friendly staff. Remarkably fast and efficient service. Took complete care of my cars needs. Will def recommend More

by klbland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 06, 2023

Friendly and efficient. Very easy to get in and get maintenance done. High quality work. More

by MURL.HENNIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Mercedes-Benz of the Woodlands responded

Murl, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 06, 2023

Great team - very assuring. I did have a great treatment like a valuable customer. Thank you More

by Anwar Nimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Mercedes-Benz of the Woodlands responded

Anwar, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 04, 2023

Excellent service! Always honest and reliable. Mark is awesome. I would not trust my Mercedes’ convertible with anyone else! More

by lorrainecounts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
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Jun 04, 2023 -

Mercedes-Benz of the Woodlands responded

Lorraine, Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. Mark and our team appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 04, 2023

Excellent service. Thank you for your service to my vehicle and keeping it in top running shape, More

by Staci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2023 -

Mercedes-Benz of the Woodlands responded

Staci, Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 04, 2023

I have my 2 Mercedes serviced here exclusively. Great dealership, and my service advisor, Mike L, is the best. More

by Jack. S
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2023 -

Mercedes-Benz of the Woodlands responded

Jack, Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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