Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews
Call Service Center (936) 206-7500

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

Sort by
June 16, 2023

Quick and friendly service. My hostess Liz is great. I always see her. Lower prices would be nice. More

by wkidol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 15, 2023

My wife was really liked the service department. Trust me, she is hard to please. More

by dlmz06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 14, 2023

The customer service always go beyond when They take care of my car even if it is for service or for something else. I love my dealer 😊 More

by Evelyn Amaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Evelyn, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Jun 15, 2023 -

Evelyn Amaya responded

It’s always an excellent experience; thanks to you.

June 14, 2023

This Service Department is amazing… and, the very reason I will buy my next car here. Mark and Richard are professionals in every sense of the word. Awesome dealership! More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for Mark and Richard in our service department! We look forward to sharing your compliments with them, Roger, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Jun 15, 2023 -

Roger responded

Hi Ashley, I did, in fact, purchase a new vehicle yesterday at MB The Woodlands. While I absolutely love Mercedes vehicles, this purchase was largely influenced by your exceptional Service Department. Having bought many cars through the years, no other Service Department consistently delivers in the way this team does. Amazing!

June 14, 2023

My service experience at Mercedes - Benz of the Woodlands was always exceptionally positive. The staff is very professional, well informed, polite. All my questions were answered and I received many useful t More

by vkaminski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watkins
Report | Print
Jun 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 13, 2023

Always prompt and knowledgeable. In and out in a timely manner. I work with Mike Lange and he’s great to deal with. More

by KSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 12, 2023

Excellent and professional service. My service advisor was knowledgeable and the service was done on time. Gorgeous waiting area and amenities. More

by hshilu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad Steven was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 12, 2023

Excellent and professional service. My service advisor was knowledgeable and the service was done on time. Gorgeous waiting area and amenities. More

by hshilu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Steven and our team and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 10, 2023

Love this dealership! Their service is above any dealership that we have visited before Our service representative was knowledgeable and very personable. We needed some s More

by Kalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2023 -

Mercedes-Benz of the Woodlands responded

It's great to hear that Donald was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 09, 2023

Everyone provided excellent and professional service, especially my knowledgeable service advisor Isaiah who answered all my questions. More

by Chrisanthony Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez 5 stars
Report | Print
Jun 09, 2023 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

1
...
30
31
32
...
168