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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,710 Reviews
Call Service Center (936) 206-7500

1,710 Reviews of Mercedes-Benz of the Woodlands - Service Center

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October 27, 2024

Recently purchased a Mercedes 2500 Storyteller travel van. Having come from a BMW we were unfamiliar with the MB product and service. After our first few voyages we identified a few minor issues that ne More

by Dan Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Oct 29, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Dan! We're thrilled to hear about your positive experience with Juan and your new Mercedes 2500 Storyteller. Our team is here to ensure you enjoy every journey, and it's great to know we hit the mark. Safe travels on your adventures!

October 26, 2024

Service dept: Professional. Prompt. No nonsense. No upsell. Pleasure doing business. Thanks. (15 words aren't needed.) More

by mw1951
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Mercedes-Benz of the Woodlands responded

mw1951, thank you for your kind words! We're thrilled to hear you had a great experience with our service department. We strive for professionalism and transparency, and it’s wonderful to know we met your expectations. Looking forward to serving you again!

October 25, 2024

Good Prompt Service Received good communication. Would recommend to friends and others. Seamless transaction and process More

by GNYee99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, GNYee99! We're thrilled to hear you had a seamless experience and appreciated our communication. Your recommendation means a lot to us. Looking forward to serving you and your friends again soon!

October 22, 2024

It was a great experience with a professional team and a great atmosphere. I was able to work while they serviced my vehicle and was able to get much done. I purchased the car from this dealer and have be More

by Mintcho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
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Oct 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Mintcho! We're thrilled to hear you had a great experience with our team and enjoyed the atmosphere. It’s fantastic that you could be productive while we serviced your vehicle. We appreciate your continued support and look forward to serving you again!

October 20, 2024

Traveling cross country and check engine light came on. They were able to get me in the next day to check the codes. More

by diawam200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
juan renteria
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Oct 21, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, diawam200! We're glad we could help you out promptly with your check engine light. Safe travels on your cross-country journey, and don’t hesitate to reach out if you need any more assistance!

October 18, 2024

Brought my car in for service to Richard again and received the same A+ service as always. Richard keeps me informed and always puts me, as his client, as priority number one. This is why I will keep More

by bdouglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Mercedes-Benz of the Woodlands responded

bdouglas, thank you for your kind words! We're thrilled to hear about your positive experience with Richard and our team. Your loyalty means the world to us, and we're committed to keeping you as our top priority. Looking forward to serving you again soon!

October 18, 2024

I think it is one of the best auto car mercedes benz dealership in conroe , Very clean and good customer service! More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Jun! We're thrilled to hear you had a great experience with our team and appreciate your kind words about our dealership's cleanliness and customer service. We look forward to seeing you again soon!

October 17, 2024

Fast, efficient, pleasant - great service! Everyone at the dealership was friendly and helpful. Beautiful facility. More

by wtxdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, wtxdeb! We're thrilled to hear you had a great experience with our team. We strive to provide top-notch service and appreciate your kind words about our facility. We look forward to welcoming you back!

October 17, 2024

Always have a great experience! Great customer service and timely work! Everyone is very friendly and professional. More

by Tammy Battarbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
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Oct 18, 2024 -

Mercedes-Benz of the Woodlands responded

Tammy, we’re thrilled to hear about your positive experiences! Our team takes pride in providing friendly and professional service, and it’s wonderful to know it shows. Thank you for your support and for sharing your feedback!

October 09, 2024

I bought two SUV from this dealers and Liz has work with me for 10 years. Excellent service More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Susan! We're thrilled to hear about your positive experience with Liz and appreciate your loyalty over the years. Your satisfaction means the world to us, and we can't wait to serve you again!

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