Mercedes-Benz of the Woodlands - Service Center

Always a pleasure to deal with John Watkins at The Woodlands Mercedes Benz dealership. Exceptional service! Five stars! Woodlands Mercedes Benz dealership. Exceptional service! Five stars! More

John was very professional and customer oriented. He took the time to understand my concerns and then made sure they were resolved. He took the time to understand my concerns and then made sure they were resolved. More

Liz Rincon my service advisor is always so friendly and knowledgable ( I request her whenever I have any issues with my car ). She kept me updated throughout the entire service process. The lounge is very knowledgable ( I request her whenever I have any issues with my car ). She kept me updated throughout the entire service process. The lounge is very clean and comfortable. I would highly recommend selecting Mercedes-Benz of the woodlands for all your service needs. More

I am thrilled that Mercedes of The Woodlands is our closest dealership, though I would gladly travel any distance for their exceptional service and expertise. The dealership itself is welcoming, and th closest dealership, though I would gladly travel any distance for their exceptional service and expertise. The dealership itself is welcoming, and the service department is second to none. Gaston has been our service advisor for several years, and he is truly outstanding. My family and I are extremely satisfied customers and continue to be impressed by the quality of care we receive. More

Just completed A service at Mercedes Benz of The Woodlands on 03-12-2025. Once again, the job planning and service delivery was excellent. I was regularly informed and advised of what needed to be Woodlands on 03-12-2025. Once again, the job planning and service delivery was excellent. I was regularly informed and advised of what needed to be done through the process. Gaston Reyes my Service Manager once again demonstrated his reliability. Thumbs Up from me as always More

Just completed non standard service at Mercedes Benz of the Woodlands, outstanding customer experience as always. The ease and convenience of scheduling the appointment to the punctuality of service recept the Woodlands, outstanding customer experience as always. The ease and convenience of scheduling the appointment to the punctuality of service reception, the superb experience at the site, both at the lounge and at the pristine and futuristic workshop, to the outstanding workmanship by the mechanics and service members, I couldn’t have asked for better. My service manager Mark Escobar is always the best, caring, transparent, communicative and super professional. He kept me updated at every step of the service, got me inside the workshop to see with my eyes the issue, and worked hard to get everything done on time and in perfection. I’ve bought an AMG GTC from here, and I service my AMG SL 63 and E450 convertible here, have been coming here for 8 years now and couldn’t be more pleased with all aspects of customer experience. I’ve tried another location twice for proximity and deeply regretted it. Couldn’t be happier with MBoTW! More

Hopefully I can express my gratitude with my experience at The Woodlands location. Trent was not my original sales person, but since I’ve interacted with him with the options of upgrading in the future his at The Woodlands location. Trent was not my original sales person, but since I’ve interacted with him with the options of upgrading in the future his service is consistent with top notch service. I’ve been in the banking industry for 14 years and I understand how sometimes dealerships may not have the best of reputations. I can say at The Woodlands location, I always experience professionalism and feel valued as a customer. I always get an experience and Trent is amazing with learning his customers needs and following up as new inventory comes in. Thank you for being genuine and I appreciate your and Jacob assistance and professionalism every visit. More

Everyone from the car valet on up is always so friendly and helpful. Getting my car serviced as always, a pleasant and informative experience. and helpful. Getting my car serviced as always, a pleasant and informative experience. More

Every one is very courteous, helpful, and knowledgeable. Loaner car process was very smooth and quick. Loaner car process was very smooth and quick. More

Love doing business here! They make it so easy. Great communication. Easy to work with. Top notch service. They make it so easy. Great communication. Easy to work with. Top notch service. More