Mercedes-Benz of the Woodlands - Service Center

This dealership consistently delivers excellent customer service and that’s why I frequent this dealership with my business and service needs. Keep providing that level of service and I’ll continue to suppo service and that’s why I frequent this dealership with my business and service needs. Keep providing that level of service and I’ll continue to support my local Mercedes Benz dealership. More

Always kept me updated on diagnosis of problems on my car. Let me know when complete and charges as they did. car. Let me know when complete and charges as they did. More

We are very pleased with the service department and Dealership at MBOTW. John is our service advisor. He is courteous, very knowledgeable and professional. It all started with David Gonzalez our sale Dealership at MBOTW. John is our service advisor. He is courteous, very knowledgeable and professional. It all started with David Gonzalez our sales advisor, when we purchased our first MB a few years ago. He was patient with us and made it smooth and very enjoyable. We will be asking for David again when we’re ready to get another car. Also, the snack bar is a plus. Thank you for having a great staff!! Rose P More

Great experience, especially after a horrible experience with NTB on another vehicle. The mechanic’s video was awesome & gave great confidence in us that the work was being done properly. with NTB on another vehicle. The mechanic’s video was awesome & gave great confidence in us that the work was being done properly. More

I have owned a Mercedes Benz for over 20 years now and The Woodlands Mercedes Benz Dealership is by far the best Mercedes dealership. Liz Rincon, my service advisor, has always be a pleasure to work with The Woodlands Mercedes Benz Dealership is by far the best Mercedes dealership. Liz Rincon, my service advisor, has always be a pleasure to work with. More

We consistently receive terrific service at MBW. Gaston, my service advisor, is terrific. He is very responsive and great at keeping me informed so I know my car’s repair status. The dealership is a Gaston, my service advisor, is terrific. He is very responsive and great at keeping me informed so I know my car’s repair status. The dealership is always beautiful and clean, full of friendly people. More

Excellent service Professional Efficient Quality Liz R is an awesome service rep! Snacks and drinks very good too! R is an awesome service rep! Snacks and drinks very good too! More

Best customer service and dealership around. I pass up another Mercedes dealership to come to this one. Very clean and accommodating waiting area. Plenty of snacks and drinks to keep you content I pass up another Mercedes dealership to come to this one. Very clean and accommodating waiting area. Plenty of snacks and drinks to keep you content while waiting for your car. . More

Visiting family in The Woodlands and had missed a normal service appointment in my home town. Family recommended that I schedule with this dealership as they buy their cars there. I could not be happier w service appointment in my home town. Family recommended that I schedule with this dealership as they buy their cars there. I could not be happier with the experience. From appointment scheduling to picking up the car within a few hours of dropping it off I had a first rate experience. The facility is conveniently located and LOVELY in every way. A very special thank you to John Watkins for excellent communication and process management. More

I am very pleased with the service I received. My car was delivered (as a curtesy) back to my address after service was performed. My car was delivered (as a curtesy) back to my address after service was performed. More