Mercedes-Benz of the Woodlands - Service Center

Excellent experience! I felt well respected! Took the car in for routine service. Isaiah and his team did a great job! I felt well respected! Took the car in for routine service. Isaiah and his team did a great job! More

Mercedes-Benz has always been there for me with both of my Mercedes. This is very much appreciated. They have always been accommodating when I needed help. Not to mention the staff, Anthony Surface in sale my Mercedes. This is very much appreciated. They have always been accommodating when I needed help. Not to mention the staff, Anthony Surface in sales and Mark Escobar in service. More

I have been coming to MBTW since the dealership opened. Mark and Isaiah were both kind and helpful today. They listened to my car concern about the air conditioning, and took the conservative approach, a Mark and Isaiah were both kind and helpful today. They listened to my car concern about the air conditioning, and took the conservative approach, as my Mercedes is a well cared for 16 years old. They also made several other repair recommendations and explained how urgent each item was, so that I could make an informed decision. Thank you sincerely, to both gentlemen! More

The experiences I have had in the service department are consistently reliable, straightforward, transparent, and high quality. The service garage is very clean, indicating the pride the service team takes consistently reliable, straightforward, transparent, and high quality. The service garage is very clean, indicating the pride the service team takes in their work. More

Mike and the service mechanic were great, completed the service as estimated and on time. Mike is great to deal with service as estimated and on time. Mike is great to deal with More

Always efficient and helpful from drop off to pick up. The staff is always professional. The staff is always professional. More

Liz is an excellent communicator. Very positive and helpful. She took time to explain everything to me and I left confident in making decisions about my car. I highly recommend her. Very positive and helpful. She took time to explain everything to me and I left confident in making decisions about my car. I highly recommend her. More

I appreciate how they care about their clients as much as the cars. You can trust what they tell you. the cars. You can trust what they tell you. More

Love this dealership. We are a third generation of this dealership. Myself, my son and his wife, and my granddaughter have all bought and serviced our Mercedes here. We al We are a third generation of this dealership. Myself, my son and his wife, and my granddaughter have all bought and serviced our Mercedes here. We all love it from the moment we walk in or drive in, it’s top notch from all of the staff More

Great service experience as usual. My service advisor Liz Rincon was very friendly and professional and answered all my questions. I highly recommend her and Mercedes-Benz of the Woodl My service advisor Liz Rincon was very friendly and professional and answered all my questions. I highly recommend her and Mercedes-Benz of the Woodlands. More