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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,695 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,695 Reviews of Mercedes-Benz of the Woodlands - Service Center
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September 15, 2023
The Customer-Centricity is fantastic here! My family and I has made four purchases with Sales Advisor, Fezan Uddin, based on the customer service experience we received. Thank You MBOTW. My family and I has made four purchases with Sales Advisor, Fezan Uddin, based on the customer service experience we received. Thank You MBOTW. More
by TB
September 15, 2023
Amazing service and exceptional professionalism. These people know how to do business and treat you like family. The best These people know how to do business and treat you like family. The best More
by joellen.chism
Employees Worked With
September 15, 2023
I’ve owned 10 exotic cars and Gaston is the best service provider for any of them yet. No matter what Mercedes I have I’ll always trust Gaston to keep them running in competition shape. provider for any of them yet. No matter what Mercedes I have I’ll always trust Gaston to keep them running in competition shape. More
by joshreyna
September 14, 2023
While needing service is never thrilling, the MBOTW dealership is consistently an enjoyable place to do business with. Service was first rate, as always. I cannot say enough good things about Gaston R dealership is consistently an enjoyable place to do business with. Service was first rate, as always. I cannot say enough good things about Gaston Reyes who has been my service advisor for a long time. Aside from always being personable and professional, I really value his in-depth knowledge of how the work is done. For those of us that are a bit more technically inclined, the ability to discuss repairs thoroughly is extremely helpful and appreciated. Kudos to him and the whole repair department More
by jbode
Employees Worked With
September 14, 2023
Excellent service and attention to detail. Excellent Waiting room amenities. Alway a first-class experience. Excellent Waiting room amenities. Alway a first-class experience. More
by jhuempfner
September 12, 2023
Came in for an unexpected service need. As always the service department was quick, attentive, professional and exceeded our expectations. The level of service at this dealership is why w As always the service department was quick, attentive, professional and exceeded our expectations. The level of service at this dealership is why we come back again and again. Richard Metodiev was outstanding. Also were able to quickly visit with our long time sales professional, Marcos Morales. Marcos is always super professional and just an all around great guy. If you're thinking about doing business here, do it, pull the trigger. You won't regret it. More
by victor.r.martinez
September 07, 2023
Great service and communication. Mike Lange has taken good care of our MB's for years. Thanks Mike!! Mike Lange has taken good care of our MB's for years. Thanks Mike!! More
by lawsonj_1
Employees Worked With
September 07, 2023
Took my 2022 GLC300 in for service and Liz provided outstanding customer service and I appreciate it. Thank you, Sean Murray outstanding customer service and I appreciate it. Thank you, Sean Murray More
by intuitivevision
Employees Worked With
September 06, 2023
I have had the pleasure of doing business with this dealership since the day it opened. I had a total of three different vehicles serviced here. Since day one I have had nothing but exceptional service dealership since the day it opened. I had a total of three different vehicles serviced here. Since day one I have had nothing but exceptional service from an exceptional team of people. It is nice that people great you by your name when you walk in the door. I will continue to use their service for my vehicle. I want to give a special thank you to Liz Rincon and Anthony Walding. One word sums up their dedication to their jobs: OUTSTANDING!!! David C. More
by utnac007
September 04, 2023
MB in The Woodlands keeps delivering a great customer and shop services. I always look for Liz Rincon who is outstanding. Recommend it 100% and I will always continue to go to my trusted MB dealership. shop services. I always look for Liz Rincon who is outstanding. Recommend it 100% and I will always continue to go to my trusted MB dealership. More
by canoger
