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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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September 15, 2023

Amazing service and exceptional professionalism. These people know how to do business and treat you like family. The best More

by joellen.chism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

I’ve owned 10 exotic cars and Gaston is the best service provider for any of them yet. No matter what Mercedes I have I’ll always trust Gaston to keep them running in competition shape. More

by joshreyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

While needing service is never thrilling, the MBOTW dealership is consistently an enjoyable place to do business with. Service was first rate, as always. I cannot say enough good things about Gaston R More

by jbode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Excellent service and attention to detail. Excellent Waiting room amenities. Alway a first-class experience. More

by jhuempfner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Came in for an unexpected service need. As always the service department was quick, attentive, professional and exceeded our expectations. The level of service at this dealership is why w More

by victor.r.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Great service and communication. Mike Lange has taken good care of our MB's for years. Thanks Mike!! More

by lawsonj_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words for Mike, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 07, 2023

Took my 2022 GLC300 in for service and Liz provided outstanding customer service and I appreciate it. Thank you, Sean Murray More

by intuitivevision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review, Sean. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 06, 2023

I have had the pleasure of doing business with this dealership since the day it opened. I had a total of three different vehicles serviced here. Since day one I have had nothing but exceptional service More

by utnac007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review, David! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 04, 2023

MB in The Woodlands keeps delivering a great customer and shop services. I always look for Liz Rincon who is outstanding. Recommend it 100% and I will always continue to go to my trusted MB dealership. More

by canoger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 02, 2023

Great service from start to finish. They truly live up to the term “ The Luxury of Convenience!” More

by victorchea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
Sep 05, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, Victor, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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