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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,770 Reviews
Call Service Center (936) 206-7500

1,770 Reviews of Mercedes-Benz of the Woodlands - Service Center

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April 25, 2024

Excellent service, was there for my annual maintenance and part installation, well coordinated service and great work. More

by RayE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Ray, thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us during your annual maintenance and part installation. We appreciate your kind words and look forward to serving you again in the future.

April 25, 2024

Excellent first class service. Juan Renteria was very friendly and knowledgeable. He treated me right. Service was fast and the whole process was very efficient. First time custome More

by George C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
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Apr 25, 2024 -

Mercedes-Benz of the Woodlands responded

George, we're thrilled to hear about your positive experience with Juan and our team at MB Woodlands! We strive to provide top-notch service to all our customers, and we're so glad to have earned your loyalty. Thank you for choosing us and we look forward to serving you again!

April 24, 2024

Amazing Service Dept. LIZ IS WONDERFUL. Very Happy. Inside team is great and very helpful. More

by Nw3566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Nw3566, thank you for taking the time to share your positive experience with our service department. We're thrilled to hear that Liz and our team provided you with great assistance. We appreciate your feedback and look forward to serving you again in the future.

April 23, 2024

Superb service as always from the moment you arrive until car pickup. Friendly, helpful, and pleasant staff. Easy service scheduling, no hidden charges or fees and no pressure to complete any suggested ser More

by cienglish69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issaha
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Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Hi cienglish69, thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our team and that our service met your expectations. We appreciate your support and look forward to serving you again in the future.

April 23, 2024

Professionalism at its best! It is always a pleasant experience when I bring my car in for service. More

by she.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words, She! We strive to provide top-notch service to all our customers and it's great to hear that we met your expectations. We look forward to welcoming you back for your next visit. Have a wonderful day!

April 23, 2024

Thank for the wonderful customer service. Juan expedited our service as we have a child in a wheelchair and our Sprinter is our only means of transportation. Adding an accessible loaner to yo More

by BWhitley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Renteria
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Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Bonnie, we are thrilled to hear about your positive experience with Juan and the exceptional customer service you received at Mercedes Benz of The Woodlands. Your feedback is invaluable to us, and we will certainly take your suggestion for an accessible loaner into consideration for future improvements. Thank you for your continued confidence in us!

April 21, 2024

Excellent service for my inspection. Professional and polite service rep, Fred. He took care of everything! More

by lindariehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Lindariehl, thank you for the wonderful review! We're thrilled to hear that you had a positive experience with us during your inspection. We strive to provide professional and polite service to all of our customers, and we're glad that was reflected in your experience. Thank you for choosing us!

April 19, 2024

Pleasant and helpful personnel. They take you at your appointment time and keep you posted on the status of your car during your appointment. Always helpful. Highly recommend the More

by Asterislinda
Recommend Dealer
Yes
Employees Worked With
Name not listed
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Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Asterislinda, thank you for sharing your positive experience with our service department. We're glad to hear that our team was able to provide you with efficient and helpful service. We truly appreciate your recommendation and look forward to assisting you again in the future!

April 19, 2024

John and his team recently went the extra mile in servicing my car, from working with me on completing repairs while I was out of the country, to helping my wife coordinate the return of my car and l More

by Christie Prado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watkins
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Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Christie, thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that John and our team were able to provide you with exceptional service, even when you were out of the country. We truly appreciate your recommendation to your friends and we look forward serving you again.

April 18, 2024

The team at the woodlands is the absolute best. They truly make the entire service process a pleasure and ensure that you are completely satisfied before you depart. More

by brian.gorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Brian, thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team at The Woodlands. Customer satisfaction is our top priority, and we are delighted that we were able to make your service process a pleasure. We appreciate your feedback and look forward to serving you again in the future.

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