Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,742 Reviews of Mercedes-Benz of the Woodlands - Service Center
I came into MB of The Woodlands late the other night in a panic, tire problem & JR came to my aid by going above & beyond to help me out with solving my problem. He calmed me down & explained what needed to panic, tire problem & JR came to my aid by going above & beyond to help me out with solving my problem. He calmed me down & explained what needed to be done. Thank You JR for the excellent concern in doing a Job Well Done. More
I love MBOTW and wouldn't take my car for service anywhere else. Gaston Reyes is incredibly helpful and knowledgeable. Great overall customer service! anywhere else. Gaston Reyes is incredibly helpful and knowledgeable. Great overall customer service! More
John Watkins is very knowledgeable, he always responds to my questions and concerns very quickly and clearly he also explains everything to where I understand. He’s also friendly and compassionate. Thank yo my questions and concerns very quickly and clearly he also explains everything to where I understand. He’s also friendly and compassionate. Thank you so much for everything John! More
From Sales to Service they are the best. Friendly, professional, experienced, and will go above and beyond to satisfy their customer. Friendly, professional, experienced, and will go above and beyond to satisfy their customer. More
I have received excellent service for my Leisure Travel Van on a Mercedes Sprinter chassis. I purchased a maintenance plan and have used it twice plus purchased tires. Juan Renteria was my service advisor. Van on a Mercedes Sprinter chassis. I purchased a maintenance plan and have used it twice plus purchased tires. Juan Renteria was my service advisor. He has provided truly exceptional service to me. All work was completed as promised, on time and with no issues. The only surprises were work/billing done in my favor. Always a pleasure (hard to believe but true!) More
Excellent service. Staffs are nice and friendly . Enjoy free snacks and hot and cold beverages. Staffs are nice and friendly . Enjoy free snacks and hot and cold beverages. More
The service was great. I like the service in Mrecedes-Benz of the woodland. I will recommend the service to my friend I like the service in Mrecedes-Benz of the woodland. I will recommend the service to my friend More
Mr. Mark Escobar provided concierge level service. Mark was knowledgeable, personable and kept me informed on the serviced of my vehicle. The mechanical technicians always do an excellent job when I bring was knowledgeable, personable and kept me informed on the serviced of my vehicle. The mechanical technicians always do an excellent job when I bring my cars to MBTW service. I would not trust another dealership with my cars. When I find a winner I stick with them. I would definitely recommend MBTW service department to friends and family. More
Highly recommend this dealership. Excellent customer service. Kind and knowledgeable staff who work hard to provide excellent service Excellent customer service. Kind and knowledgeable staff who work hard to provide excellent service More