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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,769 Reviews

1,769 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 04, 2025

Fantastic service with friendly people. I had an issue with my Sprinter van and they took cared of it promptly with Avery concise explanation. More

by sphudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the great feedback, sphudd! We're thrilled to hear you had a fantastic experience and that our team could help with your Sprinter van. We appreciate your kind words and look forward to assisting you again in the future!

March 02, 2025

We will always purchase at this dealership, from Martin. The service department is amazing as is everything about this dealership! More

by michellerutland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Michellerutland! We're thrilled to hear you had such a positive experience with Martin and our service department. Your loyalty means a lot to us, and we look forward to serving you again in the future!

February 28, 2025

Always courteous and prompt, plus they provide the right type of loaner for our Art business. More

by sallychristinemaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Sally! We're thrilled to hear that our service has met your needs and that the loaner suited your Art business perfectly. Your satisfaction is our priority, and we look forward to continuing to provide you with the best experience!

February 28, 2025

Arrived with no appointment-needing an emissions certification for my Mercedes. Welcomed as a valued client. Service and client care was excellent. As a repeat customer, continue to be very sati More

by BigE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Renteria
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

BigE, thank you for your fantastic review! We're thrilled to hear that you felt welcomed and valued. Your loyalty means a lot to us, and we're glad to continue providing you with excellent service. We look forward to seeing you again!

February 27, 2025

They provide outstanding service - thorough and efficient. They make it easy to schedule and staff is helpful and courteous. More

by Tiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Tiff, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your kind words about our service and staff. Looking forward to serving you again!

February 26, 2025

Getting my car repaired was easy at this dealership. No hassle and treated like a VIP. More

by Kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 27, 2025 -

Mercedes-Benz of the Woodlands responded

Kelsey, we’re thrilled to hear you had a hassle-free experience and felt like a VIP! Our team strives to make car repairs as smooth as possible. Thank you for your kind words and for choosing us for your needs. We look forward to serving you again!

February 25, 2025

Received lots of help from service in locating new seat belts and new engine cover for my 2015 SL63. Thanks for helping me keep my “baby” looking fresh!! More

by Rhoover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Mercedes-Benz of the Woodlands responded

Rhoover, we’re thrilled to hear you had a great experience with our service team! Keeping your SL63 looking fresh is our priority, and we're glad we could assist. Thank you for your kind words and support. We look forward to serving you again.

February 21, 2025

Brought my car in for service and Richard was very knowledgeable and informative when working with us. Car was returned cleaned and within promised time schedule More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for your feedback, Julie! We're glad to hear Richard provided you with great service and that your car was returned promptly and clean. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

February 20, 2025

I wanted to take the time to write this review because I received the most amazing service. From the moment I called to make the appointment, until my boss's car was finished. When I arrived at the dealersh More

by jami_weed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Mercedes-Benz of the Woodlands responded

Jami, thank you for sharing your experience! We're thrilled to hear that Isaiah provided such exceptional service and made the process seamless for you. We appreciate your support and look forward to serving you and your boss again in the future!

February 19, 2025

MBOTW delivered as promised, great service once again. Special thanks to John Watkings, he knows to perfection what you need and make things happen ASAP. Such a great guy. More

by pta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic review, pta! We’re thrilled to hear you had a great experience and that John delivered exceptional service. We appreciate your support and look forward to serving you again!