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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,710 Reviews
Call Service Center (936) 206-7500

1,710 Reviews of Mercedes-Benz of the Woodlands - Service Center

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December 04, 2024

Recent service was for 2 new tires. Very friendly and professional staff, I was treated as part of the family. This is where the value is with this dealership, and that is why I only b More

by taxpal1040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks, taxpal1040! We’re thrilled to hear you had such a positive experience with our team. Building a family-like atmosphere is important to us, and we're glad it shows. We appreciate your loyalty and look forward to seeing you again!

December 04, 2024

Service Advisors, Front Desk, everyone greets you very professionally and with courtesy. Thank you so much More

by ldeckard1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Mercedes-Benz of the Woodlands responded

ldeckard1, thank you for your fantastic feedback! We're thrilled to hear that our team made a positive impression with their professionalism and courtesy. Your support means a lot to us, and we look forward to serving you again!

November 09, 2024

Great dealership. I have been servicing my SUV at the MB of The Woodlands since 2016 and I have never been disappointed. Excellent teamwork, attention to detail and cu More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Javier, thank you for your fantastic review! We're thrilled to hear that our team's dedication to service and customer satisfaction has made your experience enjoyable since 2016. Your loyalty means a lot to us, and we look forward to continuing to exceed your expectations!

November 08, 2024

Amazing dealership and service every time we visit. Mark in service is always top notch - thank you! More

by Dlyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Dlyons! We're thrilled to hear that you consistently have a great experience with us and that Mark in service is making such a positive impact. We look forward to seeing you again soon!

November 06, 2024

Excellent service, had a few warranty issues solved, no questions asked. Stress free, pleasurable experience! More

by leighyoung1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Leigh, we’re thrilled to hear about your positive experience with our service! Our team is dedicated to making sure everything runs smoothly for our customers. Thank you for taking the time to share your feedback; it truly means a lot to us!

November 05, 2024

From the GM to the service and sales team the team is focused on quality and service. I have been a customer for many years and fully support them. Well done MBOTW! More

by Alex G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Alex! We’re thrilled to hear that our team’s dedication to quality and service has made a lasting impression on you. Your support means the world to us, and we look forward to exceeding your expectations for many more years to come!

November 01, 2024

He was very knowledgeable and provided great customer service! His updates regarding my car were also very timely. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Mercedes-Benz of the Woodlands responded

K, thank you for the fantastic review! We're thrilled to hear that you had a great experience with our knowledgeable team and timely updates. Your satisfaction is our priority, and we appreciate your support!

October 30, 2024

Love working with this dealership. I bought my S560 out of state, but I've always taken it here for service. John Watkins always takes good care of it. Always remembers me and recogniz More

by Stevemb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, Stevemb4! We're thrilled to hear that John has been taking such great care of your S560. It's wonderful to know our team is providing excellent service and keeping your vehicle in top shape. We appreciate your loyalty and look forward to seeing you again!

October 30, 2024

I love this dealership! Juan is absolutely terrific. Helpful and quick. The technicians have never failed to do any repairs correctly the first time. I will always go to th More

by lrvc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
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Nov 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, lrvc! We're thrilled to hear that Juan and our technicians provided you with great service. Your recommendation means a lot to us, and we look forward to serving you again in the future!

October 29, 2024

Great service department was well accommodated and helped by Jacob Abernathy I recommend this dealer More

by Laz V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Abernathy
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Oct 30, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the awesome feedback, Laz! We're thrilled to hear you had a great experience with Jacob Abernathy and our service department. Your recommendation means a lot to us!

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