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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,742 Reviews

1,742 Reviews of Mercedes-Benz of the Woodlands - Service Center

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February 01, 2025

I needed help with my tire, they delivered professional, fast and thorough service. They walked me through every step. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Exum
Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the awesome feedback, Kelly! We're thrilled to hear you had a great experience with our team. Providing professional and thorough service is our goal, and we're glad we could help you with your tire. Your support means a lot to us!

February 01, 2025

I came into MB of The Woodlands late the other night in a panic, tire problem & JR came to my aid by going above & beyond to help me out with solving my problem. He calmed me down & explained what needed to More

by schwardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, schwardo! We're thrilled to hear that JR provided exceptional service and support during a stressful moment, and it's great to know JR's efforts made a difference. We appreciate your kind words and look forward to serving you again!

January 30, 2025

I love MBOTW and wouldn't take my car for service anywhere else. Gaston Reyes is incredibly helpful and knowledgeable. Great overall customer service! More

by karenintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, karenintexas! We're thrilled to hear you love MBOTW and appreciate Gaston's expertise and service. Your support means a lot to us, and we look forward to keeping your car in great shape!

January 28, 2025

John Watkins is very knowledgeable, he always responds to my questions and concerns very quickly and clearly he also explains everything to where I understand. He’s also friendly and compassionate. Thank yo More

by cielo1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Mercedes-Benz of the Woodlands responded

Cielo, we’re thrilled to hear such positive feedback about John! His dedication and friendly approach truly makes a difference. Thank you for sharing your experience with us, and we look forward to continuing to provide you with excellent service!

January 24, 2025

From Sales to Service they are the best. Friendly, professional, experienced, and will go above and beyond to satisfy their customer. More

by Pswill54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Mercedes-Benz of the Woodlands responded

Pswill54, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your recognition of our efforts. Looking forward to serving you again!

January 21, 2025

I have received excellent service for my Leisure Travel Van on a Mercedes Sprinter chassis. I purchased a maintenance plan and have used it twice plus purchased tires. Juan Renteria was my service advisor. More

by swstroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan RENTERIA
Jan 22, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, swstroh! We're thrilled to hear about your exceptional experience with Juan and our service team. It’s great to know you felt valued and well taken care of. We look forward to continuing to provide you with outstanding service!

January 21, 2025

Excellent service. Staffs are nice and friendly . Enjoy free snacks and hot and cold beverages. More

by sgupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ghennessys Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, sgupta! We're thrilled to hear you enjoyed our service and the complimentary snacks and beverages. Our team takes pride in creating a welcoming atmosphere. We look forward to seeing you again soon!

January 16, 2025

The service was great. I like the service in Mrecedes-Benz of the woodland. I will recommend the service to my friend More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ghennessys Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, mtl87323! We're thrilled to hear you had a great experience at Mercedes-Benz of The Woodlands. Your recommendation means a lot to us. We look forward to welcoming you and your friends back soon!

January 16, 2025

Mr. Mark Escobar provided concierge level service. Mark was knowledgeable, personable and kept me informed on the serviced of my vehicle. The mechanical technicians always do an excellent job when I bring More

by fbrannonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, fbrannonjr! We’re thrilled to hear about your positive experience with Mark and our service team. Providing exceptional service is our priority, and your trust means a lot to us. We appreciate your recommendations and look forward to serving you, your friends and family again!

January 09, 2025

Highly recommend this dealership. Excellent customer service. Kind and knowledgeable staff who work hard to provide excellent service More

by Gdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you! We're thrilled to hear you had such a positive experience with our team. Our staff takes pride in delivering great service, and your recommendation means a lot to us. We look forward to seeing you again!