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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,833 Reviews
Call Service Center (936) 206-7500

1,833 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 25, 2025

They always go beyond in helping me. Always on the time promised and getting you a car for any unforeseen changes. More

by Klgseaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
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May 27, 2025 -

Mercedes-Benz of the Woodlands responded

Klgseaman, we’re thrilled to hear that our team consistently meets your needs and exceeds your expectations! Timeliness and flexibility are key for us, and it’s great to know you feel supported. Thank you for your kind words and for being a valued customer!

May 24, 2025

Liz is exceptional. She is always there for me and given me great service. The Woodlands Service department is the best service department I have every had! More

by mshaw281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, mshaw281! We're thrilled to hear Liz and our Woodlands Service team have exceeded your expectations. Your positive experience means a lot to us, and we cant wait to welcome you back!

May 24, 2025

Mercedes-Benz of The Woodlands is simply the best location for Mercedes vehicles sales and service. The facilities are excellent. Offering great vehicles at reasonable prices as well as no-push sal More

by Vijay Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Vijay! We're thrilled to hear that you had a stress-free experience with our sales and service teams. Our goal is to provide top-notch service, and it’s great to know that Steve and our facilities made a positive impression.

May 21, 2025

I received excellent customer service overall! Liz RINCON was wonderful to work with! I highly recommend this dealership! More

by M Brick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Mercedes-Benz of the Woodlands responded

M, thank you for your fantastic review! We're thrilled to hear that Liz provided you with excellent service. Your recommendation means a lot to us, and we look forward to serving you again in the future!

May 20, 2025

They are always friendly, clean and professional. Sales and service after keep me a loyal customer. More

by Jhersperger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Jhersperger! We're thrilled to hear you appreciate our friendly service and professionalism. Your loyalty means the world to us, and we look forward to serving you again.

May 18, 2025

MBOW exceeded expectations! Liz Rincon's exceptional service made me feel like family, outstanding experience! More

by Sycallies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Sycallies! We're thrilled to hear that Liz made such a positive impact during your experience. Our team strives to create a welcoming atmosphere, and it’s wonderful to know that you felt a part of the family. We appreciate your kind words and support, and look forward to serving you again.

May 16, 2025

Attentive and friendly service, from beginning to end. Mercedes of The Woodlands has a beautiful and clean facility. More

by narshea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Casey
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May 19, 2025 -

Mercedes-Benz of the Woodlands responded

Narshea, thank you for your kind words! We're thrilled to hear you enjoyed our attentive service and beautiful facility. Your satisfaction is our top priority, and we look forward to welcoming you back soon!

May 16, 2025

Very clean and everyone is helpful. No waiting during drop and pick up. Steven has been my advisor for a long time and is very helpful More

by Razi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Razi! We're thrilled to hear you had such a positive experience. Our team takes pride in maintaining a clean environment and providing excellent service. It's great to know Steven has been a valuable resource for you. We appreciate your support!

May 14, 2025

John always does an outstanding job. Effencient, eveything is simple, not complicated . Always a pleasure to deal with. More

by sneadalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, sneadalan! We're thrilled to hear that John made your experience efficient. We appreciate your kind words and look forward to continuing to provide you with great service!

May 14, 2025

Mercedes Woodlands offers top notch customer service. Always quick and easy hassle free. Wanted to also thank Jacob Renteria (JR) he took very good care of me in and out offered top quality customer serv More

by cc1437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Renteria
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May 15, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, cc1437! We’re thrilled to hear about your positive experience with our team, especially Jacob. Your recommendation means a lot to us, and we’re committed to maintaining that high level of service. Looking forward to seeing you again at Mercedes Benz of The Woodlands!

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