Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,770 Reviews of Mercedes-Benz of the Woodlands - Service Center
Iam extremely pleased with the service Department. In the past I would take my vehicles to get service to an independent service center after the warranty period. Richard has been my go-to guy and I h In the past I would take my vehicles to get service to an independent service center after the warranty period. Richard has been my go-to guy and I have received honest and great service. I am on my third MB vehicle and have had MBOTW service them all even after the warranty. If my cars didn't need something that I thought it did, he would always advise me to get it next time. My 2017 GLE has been in their hands and today it's like NEW. More
timely updates from the maintenance team let me know the status of the repairs to my GLE350 and when it would be ready. when i picked up my SUV I also visited with the sales rep to get another tutorial on status of the repairs to my GLE350 and when it would be ready. when i picked up my SUV I also visited with the sales rep to get another tutorial on several of the software features More
Great customer service! Liz Rincon is very knowledgeable and a pleasure to work with. MB of the Woodlands service department is the best. Liz Rincon is very knowledgeable and a pleasure to work with. MB of the Woodlands service department is the best. More
Gaston is extremely knowledgeable and professional. Never too busy to answer a question or provide an explanation to the service being done Never too busy to answer a question or provide an explanation to the service being done More
Low key - really helped me with buying my car - bought two cars from him - never openly tried to sell me a car two cars from him - never openly tried to sell me a car More
Excellent personal touch and knowledge of the product. Awesome loaner vehicle added a touch of class. Awesome loaner vehicle added a touch of class. More
I bought my car from MBOTW about four and half years ago and their service department has been like a family in caring for my car. Thank you, Alex and their service department has been like a family in caring for my car. Thank you, Alex More
Amazing Team! !! Wouldn’t go anywhere else. From sales to service they are all fives. We’ve bought three cars from here and would never go anywhere else. Mark Escob !! Wouldn’t go anywhere else. From sales to service they are all fives. We’ve bought three cars from here and would never go anywhere else. Mark Escobar in service and Diego Aramayo in sales are always there and willing to help no matter what and go above and beyond. Thank you Mercedes-Benz of the Woodlands!!! More