Mercedes-Benz of the Woodlands - Service Center

The professionalism and genuine care for customers is truly commendable. I felt valued throughout the entire process, and it reassured me that I made the right choice in choosing MB Woodlands dealership. truly commendable. I felt valued throughout the entire process, and it reassured me that I made the right choice in choosing MB Woodlands dealership. More

Yesterday I had dropped my car off for its annual service earlier than my appointment. Mark, my advisor and the transportation team were very accommodating to my busy schedule. I was transported to my of earlier than my appointment. Mark, my advisor and the transportation team were very accommodating to my busy schedule. I was transported to my office and pickup at the time requested for my return. Customer service was great! More

Service advisors always professional and prompt. My constructive feedback would be to add more employees on driveway during check-in process. There used to be more, but recently they’ve has been sev My constructive feedback would be to add more employees on driveway during check-in process. There used to be more, but recently they’ve has been several minutes wait before being acknowledged and checked in. That said,, satisfaction remains high. More

My experience at MB of The Woodlands was excellent as always. Greeted with a smile and quick service, my vehicle was ready in no time. Even with very short notice, the Service Dept got me in on a busy Fr always. Greeted with a smile and quick service, my vehicle was ready in no time. Even with very short notice, the Service Dept got me in on a busy Friday, provided a beautiful loaner vehicle and I picked my vehicle up Saturday afternoon. Thanks, MB of TW! More

Recently had my 2013 ML serviced. The customer waiting area was clean and welcoming ( great breakfast sandwiches and muffins!). Services were completed timely. Mark Escobar, as always The customer waiting area was clean and welcoming ( great breakfast sandwiches and muffins!). Services were completed timely. Mark Escobar, as always, was a pleasure to work with.. More

Great service! Fast, honest, friendly, and reliable. Would 100% recommend Mercedes Benz of the Woodlands Fast, honest, friendly, and reliable. Would 100% recommend Mercedes Benz of the Woodlands More

EXCELLENT! That about sums it up!! You will not go wrong with MBZ of The Woodlands! Incredible customer service! A++ all around!! That about sums it up!! You will not go wrong with MBZ of The Woodlands! Incredible customer service! A++ all around!! More

The best service always. Will continue to use for service and purchasing new vehicles. Gaston and Juan are the best! Will continue to use for service and purchasing new vehicles. Gaston and Juan are the best! More

Check in was easy and very professional. Juan, my service rep, spent time with me as I conveyed any concerns I had about my vehicle. He kept me informed while my vehicle was in the shop a Juan, my service rep, spent time with me as I conveyed any concerns I had about my vehicle. He kept me informed while my vehicle was in the shop as to the status and estimated completion of all service checks and repairs. It was a nice change from most other dealers I have dealt with in the past. More

I called to get an estimate for a repair. The individual that answered the phone was professional, helpful, and respectful. No wonder this dealership earns 5 stars. The individual that answered the phone was professional, helpful, and respectful. No wonder this dealership earns 5 stars. More