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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,621 Reviews

1,621 Reviews of Mercedes-Benz of the Woodlands - Service Center

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September 28, 2023

Professional. Kind, and knowledgeable. Took care of me from dropping off my car to getting me back home safely! More

by accbranch1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

Very pleasant experience in getting my car serviced. I was taken right in at my appointment time & didn't have a long wait at all More

by shunlenae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
September 24, 2023

Very professional and helpful. Every service visit is hassle free. Best in The Woodlands area. More

by JenniferMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

I actually enjoyed going to and waiting on the service on my vehicle. The personnel were very kind, respectful and very professional. The entire facility and grounds are very clean. Obviously all of the empl More

by RICHARD.HATFIELD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Only place I take my car, they have Great customer service always inviting and helpful! More

by marla daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
September 16, 2023

You truly have great people working at MBOTW. My car is now 4 years old, and I have been extremely happy all the way from sales 4 years ago to my services today. On my way home from my recent ser More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mahana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Orozco from MBOTW Roadside Assistance - 5 Stars
September 15, 2023

The Customer-Centricity is fantastic here! My family and I has made four purchases with Sales Advisor, Fezan Uddin, based on the customer service experience we received. Thank You MBOTW. More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watkins
September 15, 2023

Amazing service and exceptional professionalism. These people know how to do business and treat you like family. The best More

by joellen.chism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

I’ve owned 10 exotic cars and Gaston is the best service provider for any of them yet. No matter what Mercedes I have I’ll always trust Gaston to keep them running in competition shape. More

by joshreyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

While needing service is never thrilling, the MBOTW dealership is consistently an enjoyable place to do business with. Service was first rate, as always. I cannot say enough good things about Gaston R More

by jbode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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