Mercedes-Benz of the Woodlands - Service Center

Twice as Nice, Second Service Experience - Second to NONE Last Saturday I took my second vehicle to the service center at Mercedes Benz of The Woodlands. I had some concerns about my 2005 SLK350. I bought it Last Saturday I took my second vehicle to the service center at Mercedes Benz of The Woodlands. I had some concerns about my 2005 SLK350. I bought it in 2013 and did not know the service history of the vehicle. Mainly I wanted some type of maintenance plan. I had addressed this to nearby dealership before MBOTW opened for business and never really got any feedback from them. This past Saturday I had the pleasure to meet with Kyle Galindo who is the Service Manager for MBOTW. I can honestly say that I was impressed with the way he took his time with me to hear all my concerns. He said that he would research the maintenance history of my vehicle and suggest a plan of action for maintenance. I now feel that I have someone in my corner. Thanks again Kyle! More

MBOTW Setting the Bar for Customer Service Excellence My service center experience at Mercedes Benz of the Woodlands recently was pleasant. The employees that interacted with me were friendly, courteous a My service center experience at Mercedes Benz of the Woodlands recently was pleasant. The employees that interacted with me were friendly, courteous and knowledgeable. I highly recommend this dealer for all and any of your Mercedes Benz / Sprinter service needs. They take a different approach to customer service that is second to none. I was so impressed with their customer service and attention to detail that I will have my other Mercedes serviced there soon. I highly recommend contacting Amy Rothenberger with any questions or concerns that you may have with this dealership. Amy has a fantastic personality and will answer all your questions. More