Mercedes-Benz of the Woodlands - Service Center

John treated me when I arrived and made sure to let me know how long it would take and stopped by often to give updates and washed my car. know how long it would take and stopped by often to give updates and washed my car. More

I was truly pleased with my service on 6. 6.24. Even though my service need was somewhat small, I was afforded Exceptionally Great Service from the MBOTW and my Service Advisor, Mr. Mark Es 6.24. Even though my service need was somewhat small, I was afforded Exceptionally Great Service from the MBOTW and my Service Advisor, Mr. Mark Escobar. He went extremely above and beyond to assure me that my service experience went well. I knew all the important details before my service was completed and I was not disappointed. Thank You MBOTW and Mr. Mark Escobar for caring and giving distinct service over the years. More

Had my car serviced at this dealership was very satisfied with the service advisor he informed me what was being done and time it would take. The waiting area was clean and inviting. Would highly recommend with the service advisor he informed me what was being done and time it would take. The waiting area was clean and inviting. Would highly recommend this dealership. More

MB The Woodlands sent me a reminder of break checkup, and they inspected the brakes for free! Great service! they inspected the brakes for free! Great service! More

Service done in a timely manner and with the utmost professionalism. Juan and the team that work and service the vans do a great job and keep customer satisfaction as job #1. professionalism. Juan and the team that work and service the vans do a great job and keep customer satisfaction as job #1. More

Used Mercedes Benz of the Woodlands several time for work on two of my Mercedes. Always superb service and Gaston Reyes is an excellent service receptionist to deal with, who is very knowledgeable, helpful on two of my Mercedes. Always superb service and Gaston Reyes is an excellent service receptionist to deal with, who is very knowledgeable, helpful and also a very nice guy. More

This is the best dealership in Texas. MBOTW can’t be beat!!! I drive over an hour to use their service dept. MBOTW can’t be beat!!! I drive over an hour to use their service dept. More

Juan, Sprinter Service is great! Good communication and very helpful on what or shouldn’t been done now. Always can get me in. Good communication and very helpful on what or shouldn’t been done now. Always can get me in. More

Superb dealership! After sales support is terrific. My Sprinter service coordinator, Juan, is outstanding. He is highly knowledgeable, punctual, courteous, and takes ti After sales support is terrific. My Sprinter service coordinator, Juan, is outstanding. He is highly knowledgeable, punctual, courteous, and takes time to answer my questions. The dealership's customer waiting area is worthy of emulation by others. It has a nicely appointed HDTV room and a self-service lounge that is generously stocked with a variety of complimentary coffees, beverages, snacks, and ice cream. You can count on First-Class service. More

Customer Service was great. Jack in service department kept in communication with me from start to finish. They treated me in my old Mercedes as if I had just bought a million Jack in service department kept in communication with me from start to finish. They treated me in my old Mercedes as if I had just bought a million dollar car with them. I appreciate the professionalism. More