Mercedes-Benz of the Woodlands - Service Center

First class service Outstanding dealership. Brought in my GLK350 for 20,000 mile service. Nice indoor reception for the car. Knowledgable service advisor. Great loung Outstanding dealership. Brought in my GLK350 for 20,000 mile service. Nice indoor reception for the car. Knowledgable service advisor. Great lounge with drinks and snacks. Choice of loaner car or personalized shuttle. Bright clean facility. Could not recommend it higher. Actually came back and bought a car from this dealership also. More

FREE Pit Stop Inspection Had coupon from another dealership for a free pit stop inspection. I only have 5,000 miles on my new C300 so I thought I would see if Mercedes-Benz o Had coupon from another dealership for a free pit stop inspection. I only have 5,000 miles on my new C300 so I thought I would see if Mercedes-Benz of the Woodlands would honor this, since this dealership is closer to my home. They not only honored it, but did the inspection immediately. They also did an incredible job in washing the car (I did not ask for this nor was it included in the coupon). Even vacuumed the trunk. Beautiful facility also. More

Professional and courteous service staff Very impressive service facility. They were able to troubleshoot the issue right away and fixed the problem. I felt that I was with trust worthy and Very impressive service facility. They were able to troubleshoot the issue right away and fixed the problem. I felt that I was with trust worthy and knowledgeable staffs from the time I entered which is one of the most important features I look for with any car services. More

Premium Service The dealership provides excellent service, whether you want to wait for the car or they will get you into a loaner and out of the door in no time. All The dealership provides excellent service, whether you want to wait for the car or they will get you into a loaner and out of the door in no time. All of the service personnel are knowledgeable and are proud of their dealership, they like to show you round. I particularly like the workshop are where the mechanics work on the cars, the floor is clean, the latest tools are available and the area is air conditioned which provides them with an excellent working environment. More

Best Dealership ever! I have went to this dealership for service on numerous occasions. My experience has been more then great, the dealership has so many comforts and good I have went to this dealership for service on numerous occasions. My experience has been more then great, the dealership has so many comforts and goodies that I am addicted. I fight with my boss, to be the one who takes our vehicles for service. Loyd, is our service advisor and he is a pleasure to work with, he has been very attentive and made us feel like important clients every time! More

Exceptional Service Facility If you have never experienced true Mercedes-Benz Service, then you must to visit Mercedes-Benz of the Woodlands. This dealership truly understands the If you have never experienced true Mercedes-Benz Service, then you must to visit Mercedes-Benz of the Woodlands. This dealership truly understands the meaning of the word Service. The facility is immaculate, the service area reminds me of a jet engine maintenance facility. Everything has its place and rest assured you car is protected and kept clean. The customer lounge is comfortable and well equipped. The snack bar is well stocked to help you relax while you are waiting if you choose. The service staff is the best part of the total experience, you are warmly greeted in their state of the art drive in facility, so weather is never an issue. By the second visit they know you by name and show genuine interest in each client. One visit to this establishment will convince you that this is where you want to have your Mercedes serviced. More

Awesome and friendly and I will recommend I have had the pleasure of mike lang in the service dept. He is such a pleasure to deal with and he makes me feel special. He explains everything to m I have had the pleasure of mike lang in the service dept. He is such a pleasure to deal with and he makes me feel special. He explains everything to me and that is what builds trust. I appreciate the service and the people on the drive when I came in. I believe her name was Veronica very efficient and very nice. Good people to work with. I like the little extra's in side like drinks and snacks. I have moved my business to you from 1960. So thanks Mike and all..... Joe Oller More

Service on a warranty This was the most professional, efficient and enjoyable service experience I have ever had. Liz was very professional, informative and helpful. Liz ca This was the most professional, efficient and enjoyable service experience I have ever had. Liz was very professional, informative and helpful. Liz called me with updates as they came in. More