Mercedes-Benz of the Woodlands - Service Center

Fred Gallucci help us get our GLK in perfect condition again. Great and prompt service. As always diagnostic and repairs were quick and in a timely basis... again. Great and prompt service. As always diagnostic and repairs were quick and in a timely basis... More

The department helped with what was needed with care and the workers were quite knowledgeable about the vehicles. It’s always a pleasure to visit Mercedes because all the work is done in a timely manner. the workers were quite knowledgeable about the vehicles. It’s always a pleasure to visit Mercedes because all the work is done in a timely manner. More

MBOTW always goes beyond my expectations. I am a do it yourself kind of guy, but some things you leave to the pros. When I need service with expertise, Franks team is there. They make sure I understand my yourself kind of guy, but some things you leave to the pros. When I need service with expertise, Franks team is there. They make sure I understand my cars and what they need. If you just want it done right without all the technical information, this is the place to go for a worry free experience. More

Just had our 40K maintenance along w brake work, as usual great service w a loaner MB for the day. Great service staff. Gaston Reyes has handled our service from the beginning and it’s nice to have s usual great service w a loaner MB for the day. Great service staff. Gaston Reyes has handled our service from the beginning and it’s nice to have someone know you and your car inside out! More

Liz is simply the best. She makes it easy and seem effortless. The main reason I used MBOTW over and over. I’m glad the rest of the metro area haven’t figured how great she is. effortless. The main reason I used MBOTW over and over. I’m glad the rest of the metro area haven’t figured how great she is. More

Great customer service with attention to detail. Fred Gallucci us setting the tone with his leadership and customer focus. I like the streamlined way the customer is being served. Gallucci us setting the tone with his leadership and customer focus. I like the streamlined way the customer is being served. More

Just a post to let all know that MBOTW is a great place to get your MB serviced. I exclusively use Mike Lange as my service writer so can heartily and genuinely recommend him. Very professional, through & to get your MB serviced. I exclusively use Mike Lange as my service writer so can heartily and genuinely recommend him. Very professional, through & kind. He understands the value of my car, my money and my business. More

Excellent service.. and minimal waiting. Fred Galluci does a great job with the service department. I was here for servicing; very attentive service people. Highly recommend. does a great job with the service department. I was here for servicing; very attentive service people. Highly recommend. More

Just took my car in for service . Now the check engine light is on. I drive 100 miles a day. They told me to call road side assistance if I break down. light is on. I drive 100 miles a day. They told me to call road side assistance if I break down. More

We are fervent and loyal MB customers. So we usually bombard Richard with several wants and needs for our handful of cars. Richard has cared for us like no other Service Manager. He also is respectful bombard Richard with several wants and needs for our handful of cars. Richard has cared for us like no other Service Manager. He also is respectful, courteous, knowledgeable, humble and well….just a generally good guy! We always leave smiling after our conversations with him. He has thoughtfully taken care of our cars and always strives to make our service visits smooth and effortless. We recommend anyone of our friends or colleagues owning Mercedes to switch their service to MBOTW because of our rapport and experience with Richard. He is a gem! Thank you Richard! ~ G&E More