Back

Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,752 Reviews

1,752 Reviews of Mercedes-Benz of the Woodlands - Service Center

Sort by
February 08, 2021

Both Mark and Donald are top professionals who deliver excellent service. They seem to really care about their customers. I love Mercedes Benz of the Woodlands! More

by Wandawilson4222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noelia Salazar-Murphy
Feb 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear about your experiences with Mark and Donald! We hope to see you again in the future!

February 07, 2021

I love MBOTW! From the moment you drive up you are treated like royalty. Service is prompt and professional. I am always offered a beautiful loaner but if I choose to wait, the lounge is comfortable More

by barbarasully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We love to hear about your service experiences! We hope to continue to be your dealership of choice for service and to continue living up to your expectations!

February 06, 2021

This dealership and it's staff take customers 1st priority!! They are there for you all the way till you get your car and go above and beyond. I drive over 70 miles to this dealership for a reason. More

by Spatel2506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We hope to continue to live up to your expectations and we hope to continue being your dealership of choice for years to come!

February 06, 2021

After a 10 year history with Richard Harper at the Lexus company, I was pleased to learn that he was with Mercedes, the Woodlands. When it was time to buy a new car, I called him. He found the car that I More

by gsmoor
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Harper, Noelia Salazar-Murphy
Feb 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are happy to hear you were able to continue your relationship with Richard here with us at MBOTW! Welcome to the MBOTW family and we hope to see you again in the future!

February 05, 2021

After I took delivery of my used Lexus LS460, I took it back for some service work and Aaron and his team did a phenomenal job. Super accurate and very accommodating to my needs. I fully recommend this dea More

by Hans
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Feb 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We appreciate your kind words and love to hear that both sales and service departments were able to live up to your expectations! We hope to see you again in the future!

February 04, 2021

Service and customer service was excellent. Gaston was very good to deal with. Facilities were first class though spent little time as provided loaner. That was great for Covid risk avoidance More

by jodon54268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reyes, Gaston
Feb 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear your service with Gaston was excellent! We hope we can have the pleasure of providing you with service on your vehicle for years to come!

February 04, 2021

Service at MB of The Woodlands is fantastic! Liz is always extremely professional, and gets to know her customers! I'm on my 3rd Mercedes and won't go to any other dealership. More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review and your loyalty! We love to hear about your experience with Liz and we hope we have the continued pleasure of servicing your vehicle for years to come!

February 03, 2021

Outstanding service! I will never go to another location in north Houston. I have a real appreciation after trying to visit another location in north Houston near my home. I will continue to make the 30 min More

by Rbullock_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your review! We appreciate your dedication to our dealership and we hope to continue serving you for years to come!

February 03, 2021

Liz was great - very efficient and the communication was spot on. Brian also kept us apprised as to what was going on with our car and it made what is usually a laborious process very easy. More

by denisebakerbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so glad that Liz could make your servicing experience as easy as possible!

January 31, 2021

Always Exceptional Excellent service with Fred Gallucci! We started off with a 2016 C300, loved it and the service with this Dealership and the brand itself. Now we have a 2019 C43 and a 2019 SL450! Merce More

by Slobenz43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred, Gallucci
Feb 02, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are proud to have you as part of the MBOTW family and we hope to continue living up to your expectations.

...
159
...