Mercedes-Benz of the Woodlands - Service Center

Excellent service and everything on time Amenities are Excellent service and everything on time Amenities are excellent and the facility very clean To make the appointment was very smooth and fast. I'm Excellent service and everything on time Amenities are excellent and the facility very clean To make the appointment was very smooth and fast. I'm glad I move tp the Woodlands More

Donald was great. He kept us up to date on the status of our vehicle while it was being repaired. Great experience, would definitely recommend our vehicle while it was being repaired. Great experience, would definitely recommend More

The service, the quality of work, the efficiency and friendliness of the staff were excellent! I will continue to use Mercedes-Benz of the Woodlands for all of my service needs. friendliness of the staff were excellent! I will continue to use Mercedes-Benz of the Woodlands for all of my service needs. More

First time in. Moved from spring. Had an amazing experience. Everything was so smooth and fast. Really made my day easy. Thanks for cleaning my car it was just the cherry on top of the cake, I know experience. Everything was so smooth and fast. Really made my day easy. Thanks for cleaning my car it was just the cherry on top of the cake, I know I had it a mess sorry. More

MBOTW is a first class operation....No doubt about it.....However this time our car was not completely dried off when returned and the screen was left on the tire pressure page....I realize this is a it.....However this time our car was not completely dried off when returned and the screen was left on the tire pressure page....I realize this is a minor thing but you are conditioned to expect perfection from MBOTW!!!!! More

MB of the Woodlands has always been doing a great job of taking care of my car. All the staff are very professional and friendly. taking care of my car. All the staff are very professional and friendly. More

Donald Hutchins was very helpful and understanding during this and all my other visits. We want to keep my 2008 C300 running as long as possible. Thanks. this and all my other visits. We want to keep my 2008 C300 running as long as possible. Thanks. More

Liz took me as a first time customer through the process of getting my car serviced. she made it painless, very transparent on the pricing and did not pressure to have anything extra done. the work was comp of getting my car serviced. she made it painless, very transparent on the pricing and did not pressure to have anything extra done. the work was complete much faster than i expected. very good service More

Liz is terrific, always professional and friendly! Everyone at Mercedes Benz of the Woodlands’ Service Dept. has always been accommodating and efficient! Always a pleasant experience. Everyone at Mercedes Benz of the Woodlands’ Service Dept. has always been accommodating and efficient! Always a pleasant experience. More

Best service ever. And a fantastic dealership overall it appears from my first trip in. I drove to 3 hours to Conroe from Dallas, and my G63 broke down strangely due to a software issue. Dealership had appears from my first trip in. I drove to 3 hours to Conroe from Dallas, and my G63 broke down strangely due to a software issue. Dealership had a two truck dispatched, and so I did not ride in a two truck they sent a service vehicle with very professional and kind driver. Service Manager dropped what he was doing and got on my problem. As we rolled into dealership, Service Manager was waiting, got me to a top Advisor and vehicle was back in repair with lead mechanic within 5 minutes. Sadly the repairs needed some time, so I was quickly escorted to a shiny new Mercedes Loaner car full of gas and sent on my way home without delay. Amazing. The dealership stayed in communication until repairs were diagnosed and completed, plus a test drive or two to assure problems were resolved 100%. Then...the Service Advisor drove the car, on Saturday night to my home! Picked up loaner and was off. Folks, this does not normally happen as you hear mostly nightmares in similar situations. Thank you Mercedes Benz of the Woodlands! More