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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 08, 2021

Great service, excellent customer service. The appointment was on time and great communication between Mr Richard and me updating me with everything going on with the service 👍 More

by Evelyn Amaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noelia Salazar-Murphy
Mar 09, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are glad to hear about your service experience with Richard! We hope to continue providing you with excellent service for your vehicle!

Mar 09, 2021 -

Evelyn Amaya responded

Thanks to you

March 06, 2021

Noelia was awesome! She’s very attentive and when I could get assistance from my sales rep, she stepped up to the plate and help me find answers and escalate to resolve. More

by Dpalomo
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noelia Salazar-Murphy
Mar 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear that Noelia was able to help you with any questions you had when you needed her! We hope to see you again in the future!

Mar 08, 2021 -

Dpalomo responded

Most definitely!!!

March 06, 2021

As always great service. Liz Rincon goes above and beyond every time I bring in my G wagon. From routine maintenance, to troubleshooting the occasional issue she always gets it fixed in a timely fashion. More

by The Woodlands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are glad to hear about your service experiences with Liz! We hope to be your service provider of choice for years to come!

March 05, 2021

Good service, quality and responsive. the service crew are friendly. The price is higher than the average, however the service quality is justified for the price More

by Sheng Nan Kuo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are pleased to hear about your service experience! We hope to see you again in the future!

March 04, 2021

Great Service, very friendly technicians, took care of our scheduled maintenance and quarterly detailed cleaning of the car, provided a loaner car, in general awesome experience so far! More

by Oscar Salcedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are proud top be able to provide you with great service experiences! We hope to be your service provide of choice for years to come!

March 04, 2021

Service depart is second to none. Great service ... respectful, professional, and quality of service performed on my E-350 was superb as always, including the car wash. More

by Edwin Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We truly appreciate your feedback and hope to continue to provide you with great service!

March 04, 2021

Quick response for appointment. Excellent service. Great waiting area. Car returned washed and vaccinated. You don’t need twenty five minimum words to express opinions Okay. More

by jh.ayers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your business and we hope to continue to provide you with excellent service for years to come.

March 03, 2021

I always get great service when I visit my dealership. The service staff is very friendly and helpful if I have any questions or concerns. The waiting area is very comfortable and there are areas for me t More

by ambernlovitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are proud to be able to provide you with great service for your vehicle! We hope to see you again in the future!

March 03, 2021

Wonderful, friendly, professional service! There is plenty of comfortable space to work on your laptop while you wait. And thankfully, they tested and confirmed the safety of a recalled part, that I wa More

by cagresti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Acquaviva
Mar 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are so happy to hear about your experience with our service department! We hope to see you again in the future!

March 01, 2021

Fast, efficient, and very helpful team. Thanks! Every step was easy, making the appointment, getting a loaner, and a call when finished. Mike Lange has been very helpful when I have questions as well as More

by Hlinenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review! We are happy to hear about your service experience with Mike! We hope to continue providing you with the best service possible for years to come!

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