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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,802 Reviews

1,802 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 13, 2021

The dealership is amazing. The people are always very friendly and very prompt with any requests. I’ve never had better service! Juan in the service department is exceptional. More

by jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that your experience with Juan was exceptional! We hope to continue living up to your expectations for years to come!

May 13, 2021

This dealership is amazing! They always make time to address my issues even when I don’t have an appointment. Prior to purchasing my Mercedes, I endured the exhausting task of begging for warranty repa More

by Alli_Richards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Gallucci and Gaston
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We truly appreciate your kind words and we hope to continue living up to your expectations for years to come!

May 13, 2021

Everyone is very polite, professional and friendly. The Entire staff was very knowledgeable. The waiting time was within reason! The waiting room was comfortable. And the Mercedes Benz apparel shop was sto More

by Captnewi175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Rothenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael ..... sorry I do not recall his last name!
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words! We hope to see you again in the future!

May 13, 2021

This Mercedes dealership is the best in Houston! The service is impeccable and everyone is helpful and friendly. Not to mention the space is gorgeous. Highly recommend!!! More

by ellen_reilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words! We hope to see you again in the future!

May 12, 2021

We appreciate the help we receive from this dealership. Everyone is a pleasure to work with. We also purchase all of our parts for our custom van builds at this dealership. More

by jeffc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words for our dealership! We hope to continue living up to your expectations for years to come!

May 11, 2021

My first GLC was destroyed in 2 accidents. I was approached by a former MBOTW salesman about a new(er) model. I am proud to own one of the finest AMG GLC63s in the World. It seems to be the only one More

by namvette68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Rothenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Rothenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Too many to list! Let's say "everyone"56., Dennis Livesay, Anthony Walding
May 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We appreciate your kind words for our dealership and we are happy to hear that we were able to provide you with a one-of-a-kind vehicle! We hope to have the pleasure of working with you again in the future.

May 11, 2021

Mark Escobar is a excellent rep. He is friendly, knowledgeable, and helpful. Great facilities, great service. Everyone is helpful. I highly recommend you to everyone. More

by rayteague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that your experience with Mark has been excellent! We hope to see you again in the future!

May 11, 2021

OMG. This is the best dealership. I went for service last Saturday and it was top notch service. From the service manager down to the porter, they are courteous, efficient, friendly and fast. Thank you More

by annette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange
May 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words for our service department and we hope to continue living up to your expectations for years to come.

May 11, 2021

The team is consistently amazing. Everyone you come in contact with is cheerful and helpful. Our car was quickly serviced and all our questions answered More

by oonagh_00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear that your experience with service has been amazing! We hope to see you again in the future!

May 09, 2021

Service department does an excellent job. Very polite and explains things thoroughly. My car is now four years old and I've had no issues, they keep it running like new. More

by Pearle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear that your experience with service has been excellent! We hope to have the continued pleasure of servicing your vehicle for years to come!

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