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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,695 Reviews

1,695 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 26, 2021

Service Mike Lang knows his business and is always great to work with. I take all my service items to him and have for years. More

by drdurrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are glad to hear about your service experiences with Mike! We appreciate your loyalty and hope Mike can continue to provide you with great service for years to come!

March 26, 2021

This was my first visit for service on my recently purchased car. They were very. Efficient and courteous. The waiting area was beautiful and comfortable. . More

by reginabaileyjdmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear about your experience with us! We hope to see you again in the future!

March 26, 2021

Great Service! Liz always gets my car in and out! It’s easy to schedule service online. The time you pick is the time you see your service consultant. There is not a lot of waiting around. More

by mandolina35
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear about your service experiences with Liz! We hope to continue providing you with great service for years to come!

March 25, 2021

My work was done in a very timely manner and what really impressed me was the service manager who took care of my work request. Very knowledgable with my questions. More

by Lthrush45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your service experience! We hope to see you again in the future!

March 23, 2021

I highly recommend Mercedes of The Woodlands either to purchase a new Mercedes or for maintenance service. Their friendly and knowledgeable personnel make it an easy process. I wouldn't go any where else. More

by debbiegravatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We appreciate your loyalty and we hope to continue to be your dealership of choice for years to come!

March 23, 2021

Visited the dealership for some warranty service work. first visit for this vehicle and they did a great job. Mike kept me informed twice a day by phone and text on the progress and they gave me a loane More

by JSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron and Joh on the service drive
Mar 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are happy to hear about your service experience with Mike! We hope to see you again in the future!

March 23, 2021

We have been very happy working with this dealership both for sales and service. It was a pleasure to buy our car from this dealership thru Martin. Ashley in administration has been exceptional in ensuring m More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mahana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words about our sales and service teams! We hope to continue to be your dealer of choice for years to come!

March 23, 2021

I always have a great experience at Mercedes-Benz in the Woodlands. They are very customer friendly, helpful and very knowledgeable. My service advisor, Gaston Reyes was awesome. More

by Zandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Mar 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your service experiences with Gaston! We hope to continue providing you with a great experience for years to come!

March 23, 2021

Always a pleasant experience and an easy service visit. Car nice and clean when complete. Nice waiting area with plenty of space for social distancing and good coffee. More

by johnstonkk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Mar 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experiences! We hope to see you again soon!

March 23, 2021

The experience was pleasant. We have used Mercedes-Benz of the Woodlands multiple times and always received excellent services. The staff are friendly and knowledgeable. Very happy with the quality of thei More

by Chee
Recommend Dealer
Yes
Employees Worked With
John Watkins
Mar 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your loyalty! We are pleased to hear about your experiences and hope to be your dealership of choice for years to come!

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