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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 22, 2021

Gaston was very professional and courteous in handling my first service visit to your dealership. Your waiting area is first class as well. Thank you! More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Mar 23, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear about your service experience with Gaston! We hope to see you again in the future!

March 22, 2021

It has a very nice facility and the people who works thera are well capacite and very serviciable and friendly and the place to wait for the car is wonderfull More

by Antonio Federico Mariscal Saenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernice McEuen
Mar 22, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are so pleased to hear about your experience with our dealership! We hope to have the pleasure of working with you again in the future!

March 20, 2021

Thank you for marvelous service and courtesy. Both Donald and Juan were were on top of their professional game and did more than expected. Kudos. More

by Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan the roving service writer.
Mar 22, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experience with Donald and Juan! We hope to see you again in the future!

March 20, 2021

Always a good experience. The dealership is a collection of the best mechanics in the city. Even my gear head husbands agrees. Keep up the good work! More

by Sm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We truly appreciate the kind words and we hope to see you again in the future!

March 19, 2021

My wife and I both have Mercedes and we have always My wife and I both have Mercedes and we have always experience first class service since the we purchased our vehicles. All of the staff our very fri More

by john.h.lawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Drago
Mar 22, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are pleased to hear about your experiences with our dealership and with Richard! We hope to continue to be your service provider of choice for years to come!

March 19, 2021

Excellent customer service again!! The entire staff was very friendly, attentive, and helpful, as they always are. When I purchased my current Mercedes 4 years ago, the entire staff was willing to stay aft More

by Mike Wells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review and your loyalty to our dealership! We are happy to hear that your experiences with both our sales team and your service advisor, Liz, has been excellent! We hope to continue to live up to your expectations and to continue to be your service provider of choice for years to come.

March 19, 2021

Terrific service. I was able to drop my car off, get a loaner and be on my way. My car was ready by noon and the service advisor kept me up to date on any service needs. More

by Nicole G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your service experience! We hope to see you again in the future!

March 18, 2021

Brought in car for a service recall.Service was great; Brought in car for a service recall. Service was great; dealer took care of safety recall and also of some minor issues. Car was washed and ready in More

by garzaro.christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear about your experience with our service department! We hope to have the pleasure of servicing your vehicle again in the future!

March 16, 2021

Excellent service from beginning to end of my visit- Gaston kept me informed on progress. Very fast in and out- and detailed information was provided as to what would be done. More

by lheadley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Mar 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that Gaston was able to provide you with excellent service! We hope to see you again in the future!

March 16, 2021

Richard was very professional overlooking my service, it was also great driving off in a clean car with NO POLLEN on it, HooRay! Last Week, Nellie was so patient and wonderful showing me shortcuts in u More

by kacraven
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noelia Salazar-Murphy
Mar 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are so happy to hear that Richard was able to provide you with excellent service and that Nellie was able to help you learn some more about your vehicle! We hope to see you again soon!

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