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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,801 Reviews

1,801 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 23, 2021

Excellent service, I was updated on the works, the cost and the status of the service, and they delivered the car after the time they advised. Lounge to wait is nice also. More

by Jorge Toledo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you got your review! We are so happy to hear about your experience with service! We hope to see you again in the future!

May 22, 2021

Great communication!!! Everything as promised! I asked about some other issues and they were investigated and reported to me promptly. Donald and his team are fantastic! More

by Mlherndon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with Donald! We hope to see you again in the future!

May 22, 2021

Donald is always professional and proficient. I book my appointment and he get’s me in and out of there in a very timely manner. It’s always appreciated. More

by JodeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with Donald! We hope to see you again in the future!

May 22, 2021

Service Was good, wait time as communicated and liked you had a place for your clients to bring a laptop and work while waiting. Professional rep. More

by Gtnations
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are glad to hear about your experience with service! We hope to see you again in the future!

May 22, 2021

Car was finished as promised. Coupon really helped the service to be affordable. Great staff here! Everyone was helpful. We were met as soon as we drove in! More

by susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man checked me out was awesome. Failed to get his name.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your service experience! We hope to see you again in the future!

May 22, 2021

Mercedes-Benz of The Woodlands is the best MBenz dealership! Exceptional customer service! Great car advice and recommendations, and very attentive and trustworthy. Thank you Mark Escobar!!! More

by LSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experience with Mark! We hope to have the pleasure of being your service provider of choice for years to come!

May 22, 2021

It was very good and fast.Richard Metodiev( Service manager) took care of me and he handled it very professional like always glad he is there More

by rodgut_fer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experience with Richard! We hope to continue living up to your expectations for years to come!

May 22, 2021

The service team is excellent and handle all our needs. I would bring my car back to this service team. It was the reason we purchased the vehicle at this dealership More

by gw2mills
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Walding
May 24, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words for our service department! We hope to have the pleasure of being your dealership of choice for years to come!

May 22, 2021

It was a recall service on my E400, I have enjoyed excellent service every time I have been at your dealer, Mike Lange has been my rep. since he was still working at the other dealership. More

by lrb2006vla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with Mike! We appreciate your loyalty to Mike! We hope to continue living up tp your expectations for years to come!

May 21, 2021

Wonderful peopleWonderful serviceWonderful atmosphere Wonderful people Wonderful service Wonderful atmosphere I my car Service there and it was Efficient and done right. I would not hesitate to go the More

by mrrteague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience! We hope to have the pleasure of working with you again in the future!

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