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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,799 Reviews

1,799 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 27, 2021

Always on time and very professional. Did a great job tinting the front windows. Followup communications were very good. Thanks for always doing a great job. More

by pbrumleve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noelia Salazar-Murphy
May 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experience! We hope to see you again in the future!

May 27, 2021

I have been coming here for service on my 2 MB since 2017. Service is always excellent, I always get a loaner vehicle. My vehicles are always returned on time and clean. More

by gerryxom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
May 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your service experiences! We hope to continue to have the pleasure of working with you for years to come!

May 27, 2021

As always, service advisor Liz Rincon provided exceptional customer service for my husband and I on my Mercedes GLE 350. She's been serving my husband and I on our cars for several years. More

by paigeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your service experiences with Liz! We appreciate your dedication and hope to continue living up to your expectations for years to come!

May 27, 2021

First class service, the whole process is seamless and made enjoyable by the attention to detail by all of the very helpful staff. Thank you all. More

by Paul.thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate the kind words! We hope to see you again in the future!

May 26, 2021

This was my first experience with this dealership. Very professional service advisors. The entire staff treated my wife with respect. We will continue to use this dealership for servicing our vehicle and More

by favortma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Renteria, 5 stars
May 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your kind words. We are happy to hear that were were able to make a great first impression. Welcome to the MBOTW family! We can't wait to see you again!

May 24, 2021

I was very impressed with the Woodlands location. The facility was nice and clean, and the service was great. I would recommend this to anyone who wants quality service. More

by careergirl_shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We truly appreciate your kind words. We hope to continue living up to your expectations for years to come!

May 24, 2021

Prompt, courteous, service. Always a pleasure to visit the dealership. I like the fact that a loaner vehicle is available and they keep me posted on the status of my car More

by Agent 007
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with service! We hope to have the continued pleasure of being your service provider of choice for years to come!

May 24, 2021

Service was perfect. All work was done as requested and on time. Richard did a great job in a professional and very friendly manner. Work was done and loaner car was provided as promised on time. More

by Donrhales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear that your service experience with Richard was perfect! We hope to continue living up to your expectations for years to come!

May 23, 2021

Excellent service, I was updated on the works, the cost and the status of the service, and they delivered the car after the time they advised. Lounge to wait is nice also. More

by Jorge Toledo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you got your review! We are so happy to hear about your experience with service! We hope to see you again in the future!

May 22, 2021

Car was finished as promised. Coupon really helped the service to be affordable. Great staff here! Everyone was helpful. We were met as soon as we drove in! More

by susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man checked me out was awesome. Failed to get his name.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your service experience! We hope to see you again in the future!

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