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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,799 Reviews

1,799 Reviews of Mercedes-Benz of the Woodlands - Service Center

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June 02, 2021

My service consultant, Mark Escobar, has provided many years of incredible, attentive, and personal service. The service department from the drive in to the drive out is top notch!! More

by DMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experiences with Mark! We hope to continue living up to your expectations for years to come!

June 02, 2021

They always take great care of our vehicles and are responsive to our needs. Cannot recommend this place enough, the only place that I allow to touch our cars. More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We truly appreciate your loyalty! We hope to have the pleasure of being your service provider of choice for years to come!

June 01, 2021

Excellent services, my advisor kept me up dated all the way. They provided a loaner that fix our needs and my car came back much cleaner than I left it! Thx guys... More

by Eric.koach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron my advisor and Mark who did the technical work on my new AMG
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your service experience! We hope to see you again in the future!

May 31, 2021

Our service advisor, Richard, is always awesome to work with. Efficient, friendly and professional. It's an added bonus to get the car back clean every time. More

by Jonboy41
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experiences with Richard! We hope to see you again in the future!

May 31, 2021

The process was easy and smooth. Our salesperson was attentive and knowledgeable and it was overall a great experience. We feel satisfied with our purchase. More

by ebeth0405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review. We are happy to hear about your sales experience! We hope to have the pleasure of working with you again in the future!

May 30, 2021

Best Dealership! One word to describe itEXCELLENCE! It Best Dealership! One word to describe it EXCELLENCE! It is a wonderful experience any time I visit Mercedes Benz of The Woodlands. It feels like hom More

by AmaliaSchneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We truly appreciate your kind words for our dealership. We hope to continue living up to your expectations for years to come!

May 29, 2021

Great service. Staff personnel (Rhonda) was kind, prompt and efficient, and it made our time to travel there much more pleasant. We will be back in the future! Thank you! More

by Texas Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda
Jun 01, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experience with Rhonda! We can't wait to see you again!

May 29, 2021

fast, friendly, professional. Every time I've brought either of my cars in, it has always been the same consistent service. I wouldn't buy any other vehicle. MB is the Disney World of car buying experien More

by mcdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : also cannot remember other gentlemen. Oriental.
Jun 01, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We truly appreciate your kind words! We hope to see you again in the future!

May 28, 2021

Liz Rincon, my service advisor, was great. Got my vehicle in and out one time, as promised. I will definitely call on Liz, and the dealership, whenever service is required. More

by phil.block1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your service with Liz! We hope Liz will be able to be your service advisor for your vehicle for years to come!

May 27, 2021

Great advisor - Mark Escobar. Always pleasant and very knowledgeable..Great service department, great lounge and amenities when waiting for the car to be serviced. Timely service, as well.. More

by tboone3084
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience s with Mark! We hope to continue to be your service provider of choice for years to come!

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