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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 31, 2021

Liz was my service provider, and the experience was awesome. I was initially signed up for the "B" service for my 450 GLE Mercedes-Benz, and after coming into the dealership and talking with Liz about More

by Jacqueline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that Liz was able to give you exceptional service on your GLE! We hope to continue to live up to your expectations for years to come!

March 28, 2021

Once again, Mercedes-Benz of The Woodlands hits it out the park. Fast service, courteous staff, comfortable waiting area, and zero pressure. The way it should be! More

by mrcas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We appreciate your kind words about our service department. We hope to continue to provide you with excellent service for years to come!

March 28, 2021

Always Excellent Service. Friendly, Professional, Great Team! Richard Metodiev is Amazing; goes above and beyond to make sure things go smoothly and things are perfect. More

by SSRG01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear that your service experience with Richard was excellent! We hope to continue to provide you with excellent service for years to come!

March 27, 2021

I have been going to this dealership for long time since I have two previous vehicles of GlS450 and SL550. It's been wonderful service to my cars. Now I do have 2019 S560 special edition and they do wonder More

by aggie1153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We truly appreciate your loyalty to our dealership and we hope to continue to live up to your expectations for years to come!

March 27, 2021

Since I bought my car, I have used Mercedes-Benz of the Woodlands for all my service needs. They take care of me and my car with excellence. More

by wjsandel
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your service experiences and we hope to continue to provide you with excellent service for years to come!

March 27, 2021

The moment I arrive in the Service Dept. I am greeted and immediately taken care of. Everyone at this store is friendly, courteous, and very professional, I strongly recommend this store. Thank you MB Woodla More

by susanmasson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes & Luis Meza
Mar 29, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear about your service experiences with our dealership! We hope to continue to be your dealership of choice for years to come!

March 27, 2021

Awesomeness! Great Service! Richard always gets my car in and out! It’s easy to schedule service online. The time you pick is the time you see your service consultant. There is not a lot of waiting around. I More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear about your service experience with Richard! We hope to see you again in the future!

March 26, 2021

I bought my Mercedes 9 years ago, and Mercedes-Benz of the Woodlands has been with me every step of the way, providing awesome service, and always treating me like their most important customer! More

by Kelly J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear that we have been able to provide great service for your vehicle! Thank you for your loyalty and we hope to continue to be your service provider of choice for years to come!

March 26, 2021

Service Mike Lang knows his business and is always great to work with. I take all my service items to him and have for years. More

by drdurrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are glad to hear about your service experiences with Mike! We appreciate your loyalty and hope Mike can continue to provide you with great service for years to come!

March 26, 2021

Great prompt service. My car was ready when they said it would be. Such a smooth and easy process. The service people were nice and very friendly. More

by Sylvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear that your service experience was a great one! We hope to see you again in the future!

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