Mercedes-Benz of the Woodlands - Service Center

Just received excellent service from MB, The Woodlands. I left my LARGE Sprinter Van there for its first service in over a year (not driven regularly during pandemic...not traveling!). They arranged shutt I left my LARGE Sprinter Van there for its first service in over a year (not driven regularly during pandemic...not traveling!). They arranged shuttle service and final cost was under estimate. They even cleaned it inside and out! That’s a really appreciated service on a ‘high rise’ 22 foot long van! More

Terrific service. Makes me glad I bought a Mercedes, from them. Service quality (including the car valet service) is always on point. They keep me updated on potential service areas and we discuss the sched them. Service quality (including the car valet service) is always on point. They keep me updated on potential service areas and we discuss the schedule for when we'll change them out. More

I have been going to this service department for about 3 years now. I have always had a good experience. They do their best to make sure my car is completely right the first time. years now. I have always had a good experience. They do their best to make sure my car is completely right the first time. More

I bring my 2014 Mercedes ML 550 AMG to Mercedes of the Woodlands and I use my service advisor Mark Escobar and he gets me in really quick this last visit I had brakes to be replaced and serviced and I wa Woodlands and I use my service advisor Mark Escobar and he gets me in really quick this last visit I had brakes to be replaced and serviced and I was in and out so quickly I barely had time to eat their snacks. More

Excellent service at MBTW. Highly recommend. Donald was extremely nice and explained all work that needed to be done very thoroughly. Best Mercedes service department in Houston. extremely nice and explained all work that needed to be done very thoroughly. Best Mercedes service department in Houston. More

Please improve the free car wash. I know it’s free but at least dry the car so water spots aren’t everywhere. Otherwise great service. least dry the car so water spots aren’t everywhere. Otherwise great service. More

Mike Lange a wonderful service advisor! He always goes above and beyond what is expected! I have a 2007 and he has been my service advisor the entire time, always the best service I have ever received fro above and beyond what is expected! I have a 2007 and he has been my service advisor the entire time, always the best service I have ever received from any service advisor from any dealership! More

I was there because I broke 2 rims. This dealer got me in and took care of my problems almost immediately. The service was excellent, the people were friendly and courteous even though I was horribly dress and took care of my problems almost immediately. The service was excellent, the people were friendly and courteous even though I was horribly dressed . Im black and rich but they didn't know that .... More

Always get treated great when I bring my E63S in! Everyone is super friendly and helpful. Service is top notch here! Liz and Mike were both lovely to work with. Everyone is super friendly and helpful. Service is top notch here! Liz and Mike were both lovely to work with. More

Fast, friendly and efficient service. Always professional and treat me like the most important customer they have. They explain any issues thoroughly and set appropriate expectations with me. A super dealers and treat me like the most important customer they have. They explain any issues thoroughly and set appropriate expectations with me. A super dealership! More