Back

Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

Sort by
May 05, 2021

Amazing service as always. The entire service department is extremely professional and very helpful every time I bring my car in for scheduled service. Thank you for caring about your customers. More

by judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that our service department has been able to make servicing your vehicle a pleasant experience. We hope to see you again in the future!

May 04, 2021

Mike Lange and the Mercedes team provided their usual excellent service. Our vehicle required work outside the scheduled service and Mike arranged for a loan vehicle and completed the work quickly and wi More

by stuart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experience with Mike! We hope to continue to have the pleasure of servicing your vehicle for years to come!

May 17, 2021 -

stuart responded

Our E300 lease ends in August and Mike and your service team are a consideration on our next purchase.

May 02, 2021

Went in to have my state inspection and also schedule the annual maintenance. Was able to do that without having made an appointment. As usual staff was extremely helpful and friendly. The waiting facilit More

by PWoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your kind words for our dealership and appreciate your dedication with our service team! We hope to have the continued pleasure of working with you for years to come!

May 01, 2021

Easy scheduling, efficient drop off, provided great explanations to my questions. Mark was very friendly. Provided an estimate of how long it would take and it was done when he said. More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are glad to hear about your experience with Mark! We hope to see you again in the future!

May 01, 2021

Donald Hutchins and Staff exceeded my expectations. Donald always does this. 10+ Thank You, David Midgley I dont need 25 words to express this etc etc... More

by david_midgley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words for Donald. We hope to see you again soon!

May 01, 2021

Outstanding service including our Service Advisor Don. He was very accommodating and kept us posted throughout the process. I was also amazed at the cleanliness of the service area. More

by Chas499
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear you had an outstanding experience with Donald! We hope to see you again in the future!

May 01, 2021

Great experience as always here! Everyone here is extremely helpful and professional as well as very friendly. And the facilities are top notch too, Makes getting your car serviced easy and comfortab More

by Pkline65
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your kind words for our dealership and we hope to have the pleasure of working with you again in the future!

April 30, 2021

Always efficient and fast service. Mike Lange, our Service Rep, is professional and very knowledgeable anytime we have brought our car in for servicing. Thank you for the outstanding service. More

by DKL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experiences with Mike! We hope to see you again in the future!

April 30, 2021

I love every about MBTW. Every person I come into contact with is professional. The Service department is top notch. It doesn’t feel like a dealership at all...it feels like a happy place to go wher More

by Kolette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experience with our service department! We are happy to have you as part of the MBOTW family!

April 28, 2021

I have owned Mercedes cars for a long time several models 600sl 350 AMG, 550s, 300c all serviced by Richard I even changed dealerships when Richard did. I trust him and where ever he decided to go and Merce More

by joe.natoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review! We appreciate your kind words about and loyalty to Richard. We hope Richard will continue to be your service advisor of choice for years to come!

...
137
...