Mercedes-Benz of the Woodlands - Service Center

My first GLC was destroyed in 2 accidents. I was approached by a former MBOTW salesman about a new(er) model. I am proud to own one of the finest AMG GLC63s in the World. It seems to be the only one approached by a former MBOTW salesman about a new(er) model. I am proud to own one of the finest AMG GLC63s in the World. It seems to be the only one ever painted in the Dakota Brown option. It is the first year for the 4 liter V8, and is everything , and more, than ever expected. From sales, service, parts, and all else, I am thoroughly pleased. Thank you for caring for my "Collector's Model" More

Service department does an excellent job. Very polite and explains things thoroughly. My car is now four years old and I've had no issues, they keep it running like new. explains things thoroughly. My car is now four years old and I've had no issues, they keep it running like new. More

I have bought 2 preowned cars from this location, this was the first time for me through the service department. Donald Hutchins was my service advisor. I was impressed with his product knowledge. He list was the first time for me through the service department. Donald Hutchins was my service advisor. I was impressed with his product knowledge. He listened carefully and addressed all my concerns. When I came to pick up my car it had been washed and was ready before I could say thank you. Another professional experience by staff that make you feel like you are among family and friends. Thanks again to the guys & gals at MBOTW ! More

They run a fist class organization, never had a bad experience at all, always great. From the moment you drive up they treat you the same.👍 experience at all, always great. From the moment you drive up they treat you the same.👍 More

Richard is very professional and responsive! Great service! The facilities are clean and pleasant even in covid times! Could not ask for better service! Awesome! service! The facilities are clean and pleasant even in covid times! Could not ask for better service! Awesome! More

Liz is a service manager to her word that I trust. She and Michael were the reason I came to The Woodlands. Thanks for the attention to service. and Michael were the reason I came to The Woodlands. Thanks for the attention to service. More

On recent trip after some indicator lights flashed on my dash, on my vacation, i contacted Baton Rouge M B service adviser D’Arcey and he suggested M B The Woodlands and made call to get me in system. Then dash, on my vacation, i contacted Baton Rouge M B service adviser D’Arcey and he suggested M B The Woodlands and made call to get me in system. Then i reached out to Anthony your service manager and he took control from there. He was very knowledgeable, courteous, professional. Repaired our Sprinter, back on road that night. Appreciate each of these guys. The dealer group you have should know the quality of employees you have employed. A good service department can make or break customer retention in this very competitive auto market. Thanks again! The Sharbono’s. More

Went in for a Emissions Modification Campaign for our Sprinter. Rhonda Canfield was outstanding to work with. The Sprinter was completed in a couple days as discussed and all seems to be in order. Sprinter. Rhonda Canfield was outstanding to work with. The Sprinter was completed in a couple days as discussed and all seems to be in order. Great job by the whole team. More

Had the B service schedule performed. Everything went perfect. Had other wheel work performed while the car was there and again without a hitch. A great experience. perfect. Had other wheel work performed while the car was there and again without a hitch. A great experience. More

Our service advisor Donald H. is the consummate professional. He's exceptionally knowledgeable and personable. I currently own four MBs - an S65, an SL65, an SL55, and a GL450 (owned since new with professional. He's exceptionally knowledgeable and personable. I currently own four MBs - an S65, an SL65, an SL55, and a GL450 (owned since new with over 215K miles now). Donald and his Team have helped us to keep all of the vehicles running at their best. I appreciate the no pressure recommendations and safety suggestions to keep the vehicles running in top shape. Having lived in seven states over the years, the service department at The Woodlands MB is the best I've experienced. Quality service that's done right the first time. Thank you Donald and Maintenance Team for keeping our vehicles performing their best! Warm regards, James Hollingsworth More