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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 14, 2021

Always top notch! Service is fast and my car is always washed so clean when I pick it up! Sparkling wheels! Thank you so much More

by lyndalugo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your service experience! We hope to see you again soon!

May 14, 2021

Excellent team and service! I'm so grateful for all the help (thank you all so much)! I could not be more impressed with the team at Mercedes-Benz of the Woodlands! More

by TH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noelia Salazar-Murphy
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your kind words! We hope to see you again in the future!

May 13, 2021

The dealership is amazing. The people are always very friendly and very prompt with any requests. I’ve never had better service! Juan in the service department is exceptional. More

by jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that your experience with Juan was exceptional! We hope to continue living up to your expectations for years to come!

May 13, 2021

This dealership is amazing! They always make time to address my issues even when I don’t have an appointment. Prior to purchasing my Mercedes, I endured the exhausting task of begging for warranty repa More

by Alli_Richards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Gallucci and Gaston
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We truly appreciate your kind words and we hope to continue living up to your expectations for years to come!

May 13, 2021

Everyone is very polite, professional and friendly. The Entire staff was very knowledgeable. The waiting time was within reason! The waiting room was comfortable. And the Mercedes Benz apparel shop was sto More

by Captnewi175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Rothenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael ..... sorry I do not recall his last name!
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words! We hope to see you again in the future!

May 13, 2021

This Mercedes dealership is the best in Houston! The service is impeccable and everyone is helpful and friendly. Not to mention the space is gorgeous. Highly recommend!!! More

by ellen_reilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words! We hope to see you again in the future!

May 12, 2021

We appreciate the help we receive from this dealership. Everyone is a pleasure to work with. We also purchase all of our parts for our custom van builds at this dealership. More

by jeffc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words for our dealership! We hope to continue living up to your expectations for years to come!

May 11, 2021

Mark Escobar is a excellent rep. He is friendly, knowledgeable, and helpful. Great facilities, great service. Everyone is helpful. I highly recommend you to everyone. More

by rayteague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that your experience with Mark has been excellent! We hope to see you again in the future!

May 11, 2021

OMG. This is the best dealership. I went for service last Saturday and it was top notch service. From the service manager down to the porter, they are courteous, efficient, friendly and fast. Thank you More

by annette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words for our service department and we hope to continue living up to your expectations for years to come.

May 11, 2021

The team is consistently amazing. Everyone you come in contact with is cheerful and helpful. Our car was quickly serviced and all our questions answered More

by oonagh_00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear that your experience with service has been amazing! We hope to see you again in the future!

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