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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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June 05, 2021

From the greeter, service rep and staff, you are treated as if you’re their only customer. This is the best dealership I’ve been to. More

by one800mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience! We hope to see you again in the future!

June 05, 2021

I always receive amazing service at Mercedes Benz of the Woodlands. The entire staff is friendly. My rep Donald is very friendly and knowledgeable professional More

by ahonore225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words and we are so happy to hear that your service experience with Donald was amazing! We hope to have the continued pleasure of servicing your vehicle for years to come!

June 03, 2021

Service is always excellent. From the time I schedule an appointment to the time I pick up my car the service is top notch! I truly appreciate the loaner vehicle as well, one less thing for me to worry abou More

by ELISA.C.FLORES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your service experience! We hope to have the continued pleasure of working with you for years to come!

June 03, 2021

Always get excellent customer service from Donald Hutchins when getting both our vehicles serviced. Service details and pricing are always explained thoroughly. Servicing has always been great! More

by Raguilera08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experience with Donald! We appreciate your kind words and we hope to continue to be your service provider of choice for years to come!

June 03, 2021

Excellent service and very pleasant waiting area. Liz was very informative and easy to talk with. I will definitely be coming back for future service appointments. More

by bstacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with Liz! We can't wait to see you again in the future!

June 02, 2021

They always take great care of our vehicles and are responsive to our needs. Cannot recommend this place enough, the only place that I allow to touch our cars. More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We truly appreciate your loyalty! We hope to have the pleasure of being your service provider of choice for years to come!

June 02, 2021

My service consultant, Mark Escobar, has provided many years of incredible, attentive, and personal service. The service department from the drive in to the drive out is top notch!! More

by DMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experiences with Mark! We hope to continue living up to your expectations for years to come!

June 01, 2021

Excellent services, my advisor kept me up dated all the way. They provided a loaner that fix our needs and my car came back much cleaner than I left it! Thx guys... More

by Eric.koach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron my advisor and Mark who did the technical work on my new AMG
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your service experience! We hope to see you again in the future!

May 31, 2021

Our service advisor, Richard, is always awesome to work with. Efficient, friendly and professional. It's an added bonus to get the car back clean every time. More

by Jonboy41
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experiences with Richard! We hope to see you again in the future!

May 31, 2021

The process was easy and smooth. Our salesperson was attentive and knowledgeable and it was overall a great experience. We feel satisfied with our purchase. More

by ebeth0405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review. We are happy to hear about your sales experience! We hope to have the pleasure of working with you again in the future!

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