Mercedes-Benz of the Woodlands - Service Center

Excellent service and courteous knowledgeable staff from service department, especially Mike Lange, to the staff receiving your car. Beautiful waiting areas with healthy choices. Nice loaners if needed. service department, especially Mike Lange, to the staff receiving your car. Beautiful waiting areas with healthy choices. Nice loaners if needed. More

Exceptional experience with Gaston in Service. He took care of my car issue immediately and kept in contact with me throughout the process.Thank you for all you do! care of my car issue immediately and kept in contact with me throughout the process.Thank you for all you do! More

Great experience, they got me in and out in under 1 hour and 30 minutes. Explained the issue to me and a plan to correct the problem. and 30 minutes. Explained the issue to me and a plan to correct the problem. More

All the people in the service and shuttle department are great at what they do, especially Richard and Kathy. I actually enjoy seeing them! Thanks everyone! great at what they do, especially Richard and Kathy. I actually enjoy seeing them! Thanks everyone! More

I'm new to this area, and this was the first time I went to this dealership. The service was very fast and proficient, and Liz, the advisor, was very helpful and knowledgeable ! I will definitely come back to this dealership. The service was very fast and proficient, and Liz, the advisor, was very helpful and knowledgeable ! I will definitely come back for my future needs to service my car. More

Courteous and Quick service. Solved the issues they could and washed the car before returning it. Complimentary loaner is great feature to have. Good service overall. and washed the car before returning it. Complimentary loaner is great feature to have. Good service overall. More

A dealership where an appointment means that the work starts shortly thereafter. Very comfortable and engaging waiting area. Very impressive that every employee that I came in contact with greeted me starts shortly thereafter. Very comfortable and engaging waiting area. Very impressive that every employee that I came in contact with greeted me and smiled! For sales, Marcos is one of the easiest people that I have worked with in purchasing an auto. More

Absolutely wonderful service people. Quick and easy . Level of service non matched. It was great having the parts in stock. I enjoyed the level care the provided. Level of service non matched. It was great having the parts in stock. I enjoyed the level care the provided. More

I loved the professionalism both my Service Advisor, Technicians, and Attendants handled my service needs when I came in. Richard Metodiev was his usual excellent advisor during my encounter with the De Technicians, and Attendants handled my service needs when I came in. Richard Metodiev was his usual excellent advisor during my encounter with the Dealership offering well needed advice and explanation of things to do with my vehicle. Will continue to recommend MBOTW to all. More

Great service, but still expensive because its a Mercedes. That said, great service manager. All service performed as described and on time. I would always recommend MBOTW. Mercedes. That said, great service manager. All service performed as described and on time. I would always recommend MBOTW. More