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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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August 14, 2021

Mark Escobar is a great representative of Mercedes and I truly appreciate his commitment to quality customer care! Joel Johnson More

by jjraider95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about the experience Mark has been able to provide for you! We hope to see you again soon!

August 14, 2021

Fast, friendly, and done right the first time as always! Nice, clean loaner car and welcomed back to my car washed and ready to go. More

by AggieD90
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

All staff were friendly and helpful. I was assisted immediately upon arrival and my car was ready in a few hours. More

by Jet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watkins
Aug 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are thrilled to hear about your experience! We hope to see you again in the future!

August 13, 2021

Absolutely the BEST Service any where. Rhonda the service advisor takes the best care of you and gets you in and out fast. Service done right and done the fast and on time. I recommend this dealership 5 sta More

by billburgess659
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Canfield
Aug 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience with Rhonda. We hope to have the pleasure of working with you again in the future!

August 12, 2021

The service department is very easy to do business with. Good communication during the entire process from drop off to collection of my vehicle. I've been a customer since 2016 and this is my second Mercede More

by jcoburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience! We hope to see you again soon!

August 11, 2021

Fast and reliable service glad that the dealership moved into the Woodlands area makes it convenient for me More

by Barry Sullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your business. We hope to see you again soon!

August 11, 2021

We are on our second car from this dealership and there is no doubt they will be selling us the next one. Would not have it any other way. They have treated my wife and I so well on every single visit. Mar More

by Murljrh58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaston Reyes
Aug 13, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We truly appreciate your loyalty and we are happy to hear about your experience with Marcos! We can't wait to see you again in the future!

August 10, 2021

Best dealership ever. They make me feel welcome and take great care of my car. I’m fortunate to live nearby, but I would drive a distance because they are worth it. More

by Kolette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We truly appreciate your loyalty to our dealership and we hope to continue living up to your expectations for years to come!

August 09, 2021

MB of the Woodlands is 2nd to none. They always do a great job and treat me like family. Love my car and love this dealership. More

by vicki.weaver-rosen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes, Richard Harper
Aug 13, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear that you have had pleasant experiences with our dealership. We love having you as part of the MBOTW family and we hope to continue living up to your expectations for years to come!

August 08, 2021

The Woodlands dealership is always clean. All the associates are always professional. Mark Escobar is the associate that is assigned to my account. He was very courteous and knowledgeable. Mark kept More

by easleysjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear that Mark has been able to provide you with a good service experience. We hope to see you again in the future!

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