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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,674 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center
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September 09, 2021
Excellent service as always. I have been pleasantly surprised at the consistent superior experience at MBOTW and appreciate no surprises, just quality service. Thank you!! surprised at the consistent superior experience at MBOTW and appreciate no surprises, just quality service. Thank you!! More
by msivek
September 08, 2021
Great experience with MBOTW and my service advisor Mike Lange. Positive experience from scheduling, to the greeting upon arrival, to the service center and amenities, to the advisors, to timely completion Lange. Positive experience from scheduling, to the greeting upon arrival, to the service center and amenities, to the advisors, to timely completion of repairs while I waited. Thanks MBOTW!!! More
by rexafox
Employees Worked With
September 08, 2021
Excellent Service, thanks Gaston. I appreciate being kept informed of the status of my vehicle while it was being serviced. Once again it was a great experience. informed of the status of my vehicle while it was being serviced. Once again it was a great experience. More
by Happy Camper…
Employees Worked With
Gaston Reyes
September 07, 2021
Just the usual top of the line professional, positive, and polite care shown to me and my automobile! And on Labor Day- extraordinary and outstanding service! and polite care shown to me and my automobile! And on Labor Day- extraordinary and outstanding service! More
by t.epach
Employees Worked With
Andres! The specialist in the garage!
September 03, 2021
Juan was great. I called him about a recall on our motorhome and he asked when we could bring it in and I told him any time so he had it in the next day. Amazing motorhome and he asked when we could bring it in and I told him any time so he had it in the next day. Amazing More
by akhogg
Employees Worked With
Juan
September 02, 2021
Service advisor Mark was first-class! Quick, efficient service! They prepared me for a two-hour wait for work to be completed while I waited. Came in under the projected time. service! They prepared me for a two-hour wait for work to be completed while I waited. Came in under the projected time. More
by Dcarp
Employees Worked With
September 02, 2021
The service was great. Kathy came and picked up my car, then brought it back home. I didn't have to wait in the waiting room all day for my car to be serviced. Richard also makes it easy when I do need to then brought it back home. I didn't have to wait in the waiting room all day for my car to be serviced. Richard also makes it easy when I do need to bring it in. I would highly recommend MBenz of the Woodlands. More
by Brooke Gemmell
September 02, 2021
My experience is always positive. Richard is patient and thorough in answering Amy questions I may have as well as providing details on any service issues or concerns. I’m treated professionally and courteo thorough in answering Amy questions I may have as well as providing details on any service issues or concerns. I’m treated professionally and courteously. Thanks More
by Alemap
Employees Worked With
September 02, 2021
The service is great. I have always been impressed with the staff, from the sales staff to the service group. Particular standouts are Anthony Surface (sales) and Mike Lange (service) and Andres Torres (s the staff, from the sales staff to the service group. Particular standouts are Anthony Surface (sales) and Mike Lange (service) and Andres Torres (service technician). I wouldn't bring my cars anywhere else. More
by eej
September 02, 2021
I have been a customer of Mercedes Benz for years. I have found that not all dealerships are as trustworthy as Mercedes Benz of the woodland. Customer service and honesty in the work required are very import found that not all dealerships are as trustworthy as Mercedes Benz of the woodland. Customer service and honesty in the work required are very important to me. I trust them and their customer service are the best. I highly recommend them. From sales to service, they are the best. More
by Dealrater
