Back

Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,675 Reviews

1,675 Reviews of Mercedes-Benz of the Woodlands - Service Center

Sort by
October 22, 2021

Our service person, Mark, was very communicative, keeping us informed and we felt he was an advocate in our corner. appreciate the service More

by jfkdog621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

jfkdog621, we’re so happy to hear you had a good experience. Have a wonderful day!

October 22, 2021

The service advisor was very professional, and knowledgeable concerning the repair of our vehicle. Will continue to use this dealership in the future. Love the coffee. Thanks More

by favortma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Hi favortma, that’s wonderful to hear. Thanks so much for leaving us a review. See you next time!

October 21, 2021

Seamless service ! Gaston in particular is professional and friendly. I spent very little time waiting to drop off and the pick up was also quick. More

by sabia.cherebin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaston Reyes
Oct 22, 2021 -

Mercedes-Benz of the Woodlands responded

Glad to hear Gaston was able to provide you with a seamless experience. Thanks for reviewing. Hope to see you again soon!

October 20, 2021

I've been using Mercedes-Benz of The Woodlands since they opened. Mike, my service advisor is always prompt, professional and courteous. I can always rely on him and the team there to deliver 5 Star Service More

by Marcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Marcus, Thank you for taking the time to provide us with a review and for your loyalty. I am pleased to hear that Mike made your experience pleasant. We look forward to seeing you again soon!

October 20, 2021

09 SLK 350 : Such awesome friendly service. They do other repairs to your car outside what you originally put the car in the shop for. I had a couple other problems with my car and they looked at it and did More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Debbie, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day!

October 20, 2021

Gaston my service advisor is always friendly and very professional. The staffs is very welcoming More

by Mpaz0131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Oct 21, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We’re so happy to hear that Gaston was able to provide you with a positive experience. Hope you have an amazing day!

October 20, 2021

Friendly advisor and very prompt service! All items were addressed. Service advisor was very knowledgeable and took the time to explain issue and the solution. More

by SR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Oct 21, 2021 -

Mercedes-Benz of the Woodlands responded

Glad you had a positive experience. Thanks for reviewing. We look forward to seeing you again soon!

October 19, 2021

Amazing service and professionalism!! Highly recommend. Juan was my advisor and exceeded expectations. Purchased some parts while waiting on service and the team quickly installed the items while vehicle More

by Ian H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Oct 20, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Ian , Thank you for taking the time to provide us with a review. I am pleased to hear that Juan and our team made your experience exceptional. Have an amazing day!

October 17, 2021

Awesome customer service. Timely, efficient, helpful and solved the problem. Definitely, will continue to have my vehicle serviced at The Woodlands location. More

by Cchampton829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watkins
Oct 19, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Cchampton829, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to serving you again soon!

October 17, 2021

Efficient as usual. Excellent service, I’m very pleased with the quality of the services. More

by ccarneiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate the positive feedback. It means a lot. See you soon!

...
107
...