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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,675 Reviews
Call Service Center (936) 206-7500

1,675 Reviews of Mercedes-Benz of the Woodlands - Service Center

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October 26, 2021

The service at this dealership is excellent. I always enjoy working with Liz who has taken care of me for years; however, all employees I’ve worked with have been excellent. More

by luine.hancock
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Hello, luine.hancock, We appreciate your positive feedback and your loyalty. We look forward to seeing you again soon!

October 24, 2021

Fantastic service like always. They make it very comfortable and easy. Everyone is so helpful and pleasant. More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for the review. We look forward to seeing you again soon!

October 24, 2021

Richard is always awesome and a pleasure to work with. I love this dealership! Thank you!!! More

by Mssimone25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 24, 2021

Quick appt for a serious sensor problem. Quick turnaround with great customer interface. Looking forward to future service with this dealership. More

by Nesbittcj69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Nesbittcj69, Thank you for taking the time to provide us with a review. I am pleased to hear that our team made your experience pleasant and that we were able to get your vehicle back to you promptly. we look forward to seeing you again soon!

October 23, 2021

There’s many choices of vehicles but I choose to own a Mercedes because of the excellent Service Department at Mercedes Benz of The Woodlands. More

by gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Gloria, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to seeing you again soon!

October 23, 2021

Love how this Dealer is always able to find out to solve my car issues. My last issue was my windshield it took Mrs Paula a few hours to schedule a service and a day to replace it. I’m more than pleased. Th More

by Evelyn Amaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noelia Salazar-Murphy
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Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Evelyn, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!

Oct 29, 2021 -

Evelyn Amaya responded

You are great ! Thanks to you ☺️

October 23, 2021

Great service! Easy to schedule, fast and efficient and Gaston, my service rep was amazing. Super polite and wonderful to deal with. More

by Brenhankla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
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Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Brenhankla, we’re so happy to hear you had a good experience. Have a wonderful day!

October 23, 2021

The Woodlands - Mercedes Benz location is by far the most comfortable location to service your vehicle. More

by Nolan Hawthorne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate the review. Thanks for taking the time. See you soon!

October 22, 2021

My service advisor, Mark Escobar, is the BEST. Very knowledgeable, but above all he is extremely customer focused. More

by Ric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

We are glad to hear Mark was able to provide a positive experience. Thanks for reviewing. Hope you have an amazing day!

October 22, 2021

All around excellent service, from vehicle reception to service report delivery and payment after vehicle service - drop in or scheduled. More

by egmatthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Candield
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Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

So glad you had a great experience, egmatthew. We look forward to seeing you again soon!

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