Mercedes-Benz of the Woodlands - Service Center

Juan provided excellent service and made me feel welcome. MB met all expectations. I will definitely return. MB met all expectations. I will definitely return. More

Excellent service! Very knowledgable, helpful, timely, and personable. Thank You for making my visit a pleasurable experience! and personable. Thank You for making my visit a pleasurable experience! More

Mike Lange was awesome kept me informed and the wait wasn’t bad because area was nice and clean and was able to get some personal stuff done because of all the accommodations Mercedes’ had available for wasn’t bad because area was nice and clean and was able to get some personal stuff done because of all the accommodations Mercedes’ had available for me More

Liz Rincon is great, she is makes sure to engage with her customers on a personal level. She is also very professional and knowledgeable in regards to the services recommended for your vehicle, I have never customers on a personal level. She is also very professional and knowledgeable in regards to the services recommended for your vehicle, I have never felt pressured to move forward with a recommended service. The atmosphere is also very welcoming and clean. More

The dealership was very busy when I arrived with a serious tire issue. The service guys immediately worked me in and took good care of me, even though I did not have an appointment I appreciate serious tire issue. The service guys immediately worked me in and took good care of me, even though I did not have an appointment I appreciate excellent service and love my car. I’m glad I made the move from a Lexus to a Mercedes. More

I started to service both my MB at this location in August and since then I've been here a few times. Juan R. is the best guy in the shop. He knows cars so well and he can explain to you in detail anyt August and since then I've been here a few times. Juan R. is the best guy in the shop. He knows cars so well and he can explain to you in detail anything that might be wrong or how they work. Good job to the management for recognizing his abilities as a tech. On the other hand, John W. is such a nice guy, who'll go out of his way to make customers happy. Not to forget is also how clean is the whole shop, makes me think sometimes if I can have my meetings scheduled at their coffee corner :) More

MBOTW always does a great and timely job and Liz Rincon is the best service advisor! is the best service advisor! More

Liz & Anthony were great as always!!!!! Always good service & friendly folks.!!!! Thank y’all! TKs Mark Leopold. service & friendly folks.!!!! Thank y’all! TKs Mark Leopold. More

Great service! Mike Lange always keeps me informed explains all details of work to be done and why. He is very good at explaining what the technicians did and always has the patience to answer my que explains all details of work to be done and why. He is very good at explaining what the technicians did and always has the patience to answer my questions. Thanks again, this is why I drive a Mercedes Benz... More

Everyone I encounter at your dealership has one purpose - the best customer service possible. Thank you the best customer service possible. Thank you More