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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,676 Reviews

1,676 Reviews of Mercedes-Benz of the Woodlands - Service Center

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November 30, 2021

A truly wonderful dealership and service team! Liz Ricon always goes the extra mile to ensure transparency. I especially appreciate that I do not receive any surprises. Sincerely, Brenda Greene. More

by Bren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Bren, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. Hope you have an amazing day!

November 27, 2021

The service is outstanding, they are the kindest people and will do anything to help you. I have never had an experience like this with any other dealership, that’s what Mercedes stands by. More

by Brenda Fenton/Bacchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia
Dec 01, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks so much for the kind words, Brenda. Hope to see you again soon!

November 27, 2021

Extremely helpful. My car was picked up within 40 minutes, taken to the dealership. The problem was diagnosed and repaired immediately! Thank you Mike Lange! More

by Liz2617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Mercedes-Benz of the Woodlands responded

Hello Liz2617, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

November 24, 2021

Juan Renteria is one of the best service representatives to work with on any brand vehicle and is certainly a big reason why i will continue to get my work performed at MB of Woodlands. More

by grom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Dec 01, 2021 -

Mercedes-Benz of the Woodlands responded

Hi grom , Thank you for taking the time to provide us with a review. I am pleased to hear that Juan made your experience pleasant. We look forward to seeing you again soon!

November 23, 2021

Extremely courteous. Service finished promptly and within the time estimate that I was given. Car was spotless when returned. Liz Rincon is an awesome service advisor. More

by Wds58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Mercedes-Benz of the Woodlands responded

Wds58, we’re so happy to hear you had a good experience. We look forward to serving you again soon!

November 21, 2021

The service was excellent and Mike Lange did his usual great job handling my vehicle. It really was a fine experience. Downey Price, M.D. More

by downeyprice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Mercedes-Benz of the Woodlands responded

downeyprice, we’re so happy to hear you had a good experience. Have a wonderful day!

November 20, 2021

Fantastic. I have the best service rep.Liz Ricon, she is on top of everything , reminds me , is very knowledge ,professional and caring. I will buy my next MB shortly at the woodlands simply not to change m More

by Pqob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Mercedes-Benz of the Woodlands responded

Hello Pqob, We appreciate your positive feedback about your experience with Liz. We take pride in serving our customers, and we as well look forward to seeing you again soon!

November 19, 2021

Mike Lange always provides excellent service. Have been a customer of his for 20 years! More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Nana, that’s wonderful to hear. Thank you for your loyalty and for taking the time to leave a review. We look forward to seeing you next time!

November 19, 2021

The Service Department is very Professional. Easy to Schedule and Timely Service. The car always comes back clean. More

by rpleitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate the review, rpleitch. Thanks for taking the time. See you soon!

November 18, 2021

Thanks for a great service! All the staff l have dealt with are super nice! More

by Eclipsy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for the review, Eclipsy23. See you soon!

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