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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,744 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,744 Reviews of Mercedes-Benz of the Woodlands - Service Center
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February 11, 2022
This service experience is our first with this dealership as a result of a relocation from FL to TX. The service advisor and service manager were very professional, excellent communicators/listeners and cust as a result of a relocation from FL to TX. The service advisor and service manager were very professional, excellent communicators/listeners and customer focused. The service needs were significant and the results and responsiveness exceeded our expectations. We’ve found our dealer. More
by Stephencoates1
February 10, 2022
Mike Lang makes my visits so stream lined with the least stress and complications. He is definitely an asset to your organization and I hope you ytrat him accordingly. stress and complications. He is definitely an asset to your organization and I hope you ytrat him accordingly. More
by Abulbish
Employees Worked With
I do not recognize any of the names but all people I came in contact with were very curtious
February 09, 2022
Excellent service, great people, and a superior waiting room experience. We really like and appreciate that the car gets washed and vacuumed after the service. room experience. We really like and appreciate that the car gets washed and vacuumed after the service. More
by Schndav
Employees Worked With
February 08, 2022
A great place to get service... They still understand Customer Service and show it to customers. Friendly personnel in all the service areas. Mike Lange makes it feel like visiting a friend when getti Customer Service and show it to customers. Friendly personnel in all the service areas. Mike Lange makes it feel like visiting a friend when getting our 2014 MB E350 serviced. More
by Meld Travel
Employees Worked With
February 08, 2022
Wow! First of all, a part was approved for my SUV that was just out of warranty. Secondly, they called to schedule the part replacement. I was on my way to volunteer at the food bank. They came to the foo was just out of warranty. Secondly, they called to schedule the part replacement. I was on my way to volunteer at the food bank. They came to the food bank picked up my car and returned my car to the food bank (complete with a car wash) before my volunteer shift ended. Anthony, the service manager and Fred, the general manager, went above and beyond to make my experience fantastic! More
by judycynor
February 07, 2022
Steven Davis in the service department was great. He was super helpful and addressed all my concerns promptly. Very pleasant to deal with. super helpful and addressed all my concerns promptly. Very pleasant to deal with. More
by lisa
Employees Worked With
February 04, 2022
Great dealership. Mike in the service department is terrific. I will definitely be a repeat customer and would highly recommend Mercedes-Benz of the Woodlands. terrific. I will definitely be a repeat customer and would highly recommend Mercedes-Benz of the Woodlands. More
by peggybatson
Employees Worked With
February 03, 2022
Service and repairs to our SUV thru the years have been great. Everyone that we have had help us has been exceptional. All employees have a professional, polite and can do personality. Liz is a great servi great. Everyone that we have had help us has been exceptional. All employees have a professional, polite and can do personality. Liz is a great service writer. My wife and I look forward to working with these people in the future. More
by Useless
Employees Worked With
February 03, 2022
Donald Hutchins handled the job perfectly. He knows what he is doing getting it done. he is doing getting it done. More
by mpiv66
Employees Worked With
February 02, 2022
Mark did a great job of keeping me informed while my service was going on. service was going on. More
by terry.boyd
Employees Worked With
