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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,742 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,742 Reviews of Mercedes-Benz of the Woodlands - Service Center
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February 08, 2025
Best customer service and dealership around. I pass up another Mercedes dealership to come to this one. Very clean and accommodating waiting area. Plenty of snacks and drinks to keep you content I pass up another Mercedes dealership to come to this one. Very clean and accommodating waiting area. Plenty of snacks and drinks to keep you content while waiting for your car. . More
by victorchea
Employees Worked With
February 07, 2025
Visiting family in The Woodlands and had missed a normal service appointment in my home town. Family recommended that I schedule with this dealership as they buy their cars there. I could not be happier w service appointment in my home town. Family recommended that I schedule with this dealership as they buy their cars there. I could not be happier with the experience. From appointment scheduling to picking up the car within a few hours of dropping it off I had a first rate experience. The facility is conveniently located and LOVELY in every way. A very special thank you to John Watkins for excellent communication and process management. More
by jeantaylortexas
Employees Worked With
February 06, 2025
I am very pleased with the service I received. My car was delivered (as a curtesy) back to my address after service was performed. My car was delivered (as a curtesy) back to my address after service was performed. More
by debbie.bartlett
February 06, 2025
The best dealership I’ve dealt with in last 10yrs. Area for working, one for relaxing and one with refreshments. And not the cheap refreshments either. From excellent parfait cups to variety of coffee Area for working, one for relaxing and one with refreshments. And not the cheap refreshments either. From excellent parfait cups to variety of coffees, soda, water and even flavored water. Clean is an understatement for this facility. It’s outstanding! Service Dept is huge and they can pull in over dozen vehicles at a time, very efficient. More
by sethwhite187
Employees Worked With
February 04, 2025
I want to thank Mr. Watkins for very efficient, seamless service. It was a great experience. Watkins for very efficient, seamless service. It was a great experience. More
by vkaminski
Employees Worked With
February 01, 2025
Katherine Stern was extremely helpful and knowledgeable in assisting me with the setup of my new Mercedes. in assisting me with the setup of my new Mercedes. More
by lisa
Employees Worked With
February 01, 2025
I’ve had the pleasure and sometimes the displeasure with MB fralerships throughout my 50 years with Mercedes-Benz vehicles. MBOTW is far and away my chosen dealership going forward… PS the snack bar is ou MB fralerships throughout my 50 years with Mercedes-Benz vehicles. MBOTW is far and away my chosen dealership going forward… PS the snack bar is outstanding as well!!! More
by ejohngilley
Employees Worked With
February 01, 2025
A very clean environment. ..the people are extremely friendly..easy to like a place like this to do business ..the people are extremely friendly..easy to like a place like this to do business More
by Brom3009
Employees Worked With
February 01, 2025
Super Service! Very quick and extreme attention to detail. I take all of my MB vehicles here. Very quick and extreme attention to detail. I take all of my MB vehicles here. More
by Gmatocha
Employees Worked With
