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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,769 Reviews

1,769 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 13, 2025

Just completed A service at Mercedes Benz of The Woodlands on 03-12-2025. Once again, the job planning and service delivery was excellent. I was regularly informed and advised of what needed to be More

by HerbertO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Mercedes-Benz of the Woodlands responded

Herbert, thanks for your fantastic feedback! We're thrilled to hear that Gaston and the team provided you with excellent service and communication. Your continued support means a lot to us, and we look forward to serving you again soon!

March 13, 2025

Just completed non standard service at Mercedes Benz of the Woodlands, outstanding customer experience as always. The ease and convenience of scheduling the appointment to the punctuality of service recept More

by HGOmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Mercedes-Benz of the Woodlands responded

HGOmar, we’re thrilled to hear about your outstanding experience! It’s wonderful to know that Mark and our team made your visit seamless and enjoyable. We appreciate your loyalty over the years and look forward to continuing to provide top-notch service for your vehicles!

March 09, 2025

Hopefully I can express my gratitude with my experience at The Woodlands location. Trent was not my original sales person, but since I’ve interacted with him with the options of upgrading in the future his More

by Mcleanalesha7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Mar 10, 2025 -

Mercedes-Benz of the Woodlands responded

Mcleanalesha7, thank you for the fantastic review! We're thrilled to hear about your positive experiences here at Mercedes Benz of The Woodlands and that Trent and Jacob have consistently provided you with top-notch service. Your appreciation means a lot to us, and we look forward to welcoming you back!

March 08, 2025

Everyone from the car valet on up is always so friendly and helpful. Getting my car serviced as always, a pleasant and informative experience. More

by beccaswan47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mercedes-Benz of the Woodlands responded

Becca, we’re thrilled to hear you had such a positive experience! Our team takes pride in providing friendly service, and it’s great to know that shines through during your visits. Thank you for sharing your feedback. We look forward to seeing you again!

March 08, 2025

Every one is very courteous, helpful, and knowledgeable. Loaner car process was very smooth and quick. More

by Sutton_alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, Sutton_alex! We're thrilled to hear you had a great experience with our team and the loaner car process. Your feedback means a lot to us, and we look forward to serving you again!

March 07, 2025

Fast and professional service! What an exceptional dealership! From new car sales to after sales service and support. The best in North Houston in my opinion. More

by rich w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Brown
Mar 10, 2025 -

Mercedes-Benz of the Woodlands responded

Rich, thank you for the fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Your support means a lot, and we look forward to continuing to provide exceptional service in the future!

March 07, 2025

Mercedes Benz of the Woodlands is a “top tier” dealership. Management ensures every customer truly experiences what it means to own a Luxury Vehicle. Their transparency and honesty is forefront wi More

by poppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Mar 10, 2025 -

Mercedes-Benz of the Woodlands responded

Poppy, thank you for the amazing review! We're thrilled to hear that you had such a positive experience with our team. Your recognition of our commitment to transparency and professionalism means a lot to us. We look forward to continuing to provide you with exceptional service!

March 07, 2025

Love doing business here! They make it so easy. Great communication. Easy to work with. Top notch service. More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mercedes-Benz of the Woodlands responded

Alicia, we’re thrilled to hear you had such a positive experience! Our team strives for excellent communication and service, so your feedback means a lot. Thank you for choosing us, and we look forward to continuing to work with you!

March 07, 2025

Mercedes Benz of the Woodlands is a “top tier” dealership. Management ensures every customer truly experiences what it means to own a Luxury Vehicle. Their transparency and honesty is forefront wi More

by poppy
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 10, 2025 -

Mercedes-Benz of the Woodlands responded

Poppy, thank you for the amazing review! We're thrilled to hear that you had such a positive experience with our team. Your recognition of our commitment to transparency and professionalism means a lot to us. We look forward to continuing to provide you with exceptional service!

March 05, 2025

Always professional. Excellent service. Everyone is exceptional, friendly and responsive. Gaston is an excellent service supervisor. More

by ifyarene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Ifyarene! We're thrilled to hear you had such a positive experience and appreciate your kind words about Gaston and our team. Your support means a lot to us and we look forward to serving you again!

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