Mercedes-Benz of the Woodlands - Service Center

I can always count on MBOTW to take care of me from sale to service to trade-in and next MB. The continued customer service is always professionally delivered and makes me confident in my choice on where to to service to trade-in and next MB. The continued customer service is always professionally delivered and makes me confident in my choice on where to buy my vehicle. More

Excellent service provided by Liz Rincon and the Service Team. Always professional, knowledgeable and communicates throughout the process. Liz had arranged a Loaner for me while my SL and then GLE were in Team. Always professional, knowledgeable and communicates throughout the process. Liz had arranged a Loaner for me while my SL and then GLE were in for annual service. I have been bringing my MB's exclusively here for maintenance and service since 2017. Steve S. More

The purchase of a Sprinter four years ago was possible the best experience I’ve had at a dealership. Very professional and honest approach the finding and financing my traveler. Sprinters were difficult t the best experience I’ve had at a dealership. Very professional and honest approach the finding and financing my traveler. Sprinters were difficult to find. Service has been a continuation of this great experience. Thanks to everyone at Woodlands Mercedes Benz. Stephen Coppin More

I was in for service recently and Jacob Abernathy took great care of us. He was pleasant, informative and communicative. I told him I will be requesting him in the future. The store is stunning and the st great care of us. He was pleasant, informative and communicative. I told him I will be requesting him in the future. The store is stunning and the staff is helpful and friendly. More

Fantastic experience for my routine maintenance visit. The entire team was very professional, courteous, efficient, and knowledgeable. Thanks for the outstanding service experience. The entire team was very professional, courteous, efficient, and knowledgeable. Thanks for the outstanding service experience. More

I have been a loyal customer of this Mercedes-Benz dealership since it first opened, consistently entrusting them with the purchase and servicing of my vehicles. The dealership has always demonstrated dealership since it first opened, consistently entrusting them with the purchase and servicing of my vehicles. The dealership has always demonstrated an exceptional standard of courtesy, professionalism, and efficiency. Among the team, Richard stands out as one of the most knowledgeable, attentive, and reliable service professionals I’ve ever encountered, consistently going above and beyond to ensure an outstanding customer experience. More

2015 Mercedes Sprinter - 240,000 miles. I would put this van up against any new van out there. Why?? Because of the service provided at Mercedes-Benz of the Woodlands service dept. I deal w I would put this van up against any new van out there. Why?? Because of the service provided at Mercedes-Benz of the Woodlands service dept. I deal with Juan Renteria there and he is awesome. I am very peculiar about my van (ask him!) and he always is on top of everything. They care about your vehicle and are very honest. I couldn't imagine going anywhere else. A big thank you to Mercedes of the Woodlands! There are still people out there that care about excellence in quality of work and customer service! More

Gaston and his team consistently exceed expectations to ensure comprehensive care for their clients. They deliver exemplary service, which is indicative of the high standards upheld by Gaston, his team, an ensure comprehensive care for their clients. They deliver exemplary service, which is indicative of the high standards upheld by Gaston, his team, and Mercedes-Benz of the Woodlands. More

Great Communication from Steven Davis! Service department did a Great Job. Highly recommended! Merry Christmas Service department did a Great Job. Highly recommended! Merry Christmas More

I have been a client of Mercedes-Benz of The Woodlands for many years. I had the pleasure of meeting with Gaston Reyes approximately eight years ago. His common sense approach with a solid judgement on ho for many years. I had the pleasure of meeting with Gaston Reyes approximately eight years ago. His common sense approach with a solid judgement on how to resolve issues elevated Mercedes-Benz of The Woodlands to another level. Each time I discuss Mercedes-Benz of The Woodlands, I invoke Gaston Reyes' name as how a Service Advisor should conduct business. More