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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,695 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,695 Reviews of Mercedes-Benz of the Woodlands - Service Center
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November 05, 2024
From the GM to the service and sales team the team is focused on quality and service. I have been a customer for many years and fully support them. Well done MBOTW! focused on quality and service. I have been a customer for many years and fully support them. Well done MBOTW! More
by Alex G
November 01, 2024
He was very knowledgeable and provided great customer service! His updates regarding my car were also very timely. service! His updates regarding my car were also very timely. More
by K
Employees Worked With
October 30, 2024
Love working with this dealership. I bought my S560 out of state, but I've always taken it here for service. John Watkins always takes good care of it. Always remembers me and recogniz I bought my S560 out of state, but I've always taken it here for service. John Watkins always takes good care of it. Always remembers me and recognizes my car. Great service. I took the car in for a "check engine" light. Mercedes fixed it all under extended emissions warranty. John noticed that a pully was chirping and got it replaced and did some routine maintenance while the car was in the shop. Thanks for the excellent care! More
by Stevemb4
Employees Worked With
October 30, 2024
I love this dealership! Juan is absolutely terrific. Helpful and quick. The technicians have never failed to do any repairs correctly the first time. I will always go to th Juan is absolutely terrific. Helpful and quick. The technicians have never failed to do any repairs correctly the first time. I will always go to this dealership and I highly recommend it to anyone who asks. More
by lrvc
Employees Worked With
Juan Renteria
October 29, 2024
Great service department was well accommodated and helped by Jacob Abernathy I recommend this dealer by Jacob Abernathy I recommend this dealer More
by Laz V
October 27, 2024
Recently purchased a Mercedes 2500 Storyteller travel van. Having come from a BMW we were unfamiliar with the MB product and service. After our first few voyages we identified a few minor issues that ne van. Having come from a BMW we were unfamiliar with the MB product and service. After our first few voyages we identified a few minor issues that needed to be addressed. After making an appointment I was promptly met by Juan who was fantastic. He listed to the issues and addressed them. He even contacted Storyteller to ensure the issues were collectively resolved. More
by Dan Rose
Employees Worked With
Juan
October 26, 2024
Service dept: Professional. Prompt. No nonsense. No upsell. Pleasure doing business. Thanks. (15 words aren't needed.) Prompt. No nonsense. No upsell. Pleasure doing business. Thanks. (15 words aren't needed.) More
by mw1951
October 25, 2024
Good Prompt Service Received good communication. Would recommend to friends and others. Seamless transaction and process Would recommend to friends and others. Seamless transaction and process More
by GNYee99
Employees Worked With
October 22, 2024
It was a great experience with a professional team and a great atmosphere. I was able to work while they serviced my vehicle and was able to get much done. I purchased the car from this dealer and have be great atmosphere. I was able to work while they serviced my vehicle and was able to get much done. I purchased the car from this dealer and have been pleased since. More
by Mintcho
Employees Worked With
Jacob Abernathy
