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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,725 Reviews

1,725 Reviews of Mercedes-Benz of the Woodlands - Service Center

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January 16, 2025

The service was great. I like the service in Mrecedes-Benz of the woodland. I will recommend the service to my friend More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ghennessys Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, mtl87323! We're thrilled to hear you had a great experience at Mercedes-Benz of The Woodlands. Your recommendation means a lot to us. We look forward to welcoming you and your friends back soon!

January 16, 2025

Mr. Mark Escobar provided concierge level service. Mark was knowledgeable, personable and kept me informed on the serviced of my vehicle. The mechanical technicians always do an excellent job when I bring More

by fbrannonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, fbrannonjr! We’re thrilled to hear about your positive experience with Mark and our service team. Providing exceptional service is our priority, and your trust means a lot to us. We appreciate your recommendations and look forward to serving you, your friends and family again!

January 09, 2025

Highly recommend this dealership. Excellent customer service. Kind and knowledgeable staff who work hard to provide excellent service More

by Gdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you! We're thrilled to hear you had such a positive experience with our team. Our staff takes pride in delivering great service, and your recommendation means a lot to us. We look forward to seeing you again!

January 09, 2025

1. Professional and courteous Staff 2. Good communication 3. Comfortable waiting area with coffee and snacks. 4. Car is always returned washed and ready to go. More

by Jrgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of the Woodlands responded

Jrgordon, thank you for your fantastic review! We're thrilled to hear you enjoyed our professional service and comfortable waiting area. It’s our goal to provide a great experience, and we appreciate you taking the time to share your feedback. Looking forward to seeing you again!

January 04, 2025

I can always count on MBOTW to take care of me from sale to service to trade-in and next MB. The continued customer service is always professionally delivered and makes me confident in my choice on where to More

by Marsha B.
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Brown
Jan 07, 2025 -

Mercedes-Benz of the Woodlands responded

Marsha, thank you for your amazing feedback! We're thrilled to hear that you consistently have a great experience with us. Your confidence in our service means the world, and we look forward to continuing to support you with your vehicle needs.

January 03, 2025

Excellent service provided by Liz Rincon and the Service Team. Always professional, knowledgeable and communicates throughout the process. Liz had arranged a Loaner for me while my SL and then GLE were in More

by steveseiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Steve! We're thrilled to hear about your positive experience with Liz and our Service Team. Your loyalty since 2017 means a lot to us, and we’re committed to providing top-notch service every time. Looking forward to seeing you for your next visit!

January 03, 2025

The purchase of a Sprinter four years ago was possible the best experience I’ve had at a dealership. Very professional and honest approach the finding and financing my traveler. Sprinters were difficult t More

by fastplanescoppin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Jan 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Stephen! We're thrilled to hear about your fantastic experience with us over the past four years. Our team strives to provide professionalism and honesty, and it’s wonderful to know we met your expectations. We appreciate your loyalty, and support. We look forward to serving you again!

January 01, 2025

I was in for service recently and Jacob Abernathy took great care of us. He was pleasant, informative and communicative. I told him I will be requesting him in the future. The store is stunning and the st More

by s.page.pettus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic review, S.page.pettus! We're thrilled to hear that Jacob provided you with such great service. Our team works hard to create a welcoming environment, and it's wonderful to know you enjoyed your visit. We look forward to seeing you again soon!

January 01, 2025

Fantastic experience for my routine maintenance visit. The entire team was very professional, courteous, efficient, and knowledgeable. Thanks for the outstanding service experience. More

by mdelamore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, mdelamore! We're thrilled to hear you had a great experience during your maintenance visit. Our team works hard to provide top-notch service, and your kind words mean a lot to us. Looking forward to seeing you again!

January 01, 2025

I have been a loyal customer of this Mercedes-Benz dealership since it first opened, consistently entrusting them with the purchase and servicing of my vehicles. The dealership has always demonstrated More

by stevejwaller
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Steve! We truly appreciate your loyalty and are thrilled to hear about your positive experiences with our team, especially Richard. Your feedback inspires us to keep delivering exceptional service. We look forward to continuing to serve you in the future!

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