Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,725 Reviews of Mercedes-Benz of the Woodlands - Service Center
The service was great. I like the service in Mrecedes-Benz of the woodland. I will recommend the service to my friend I like the service in Mrecedes-Benz of the woodland. I will recommend the service to my friend More
Mr. Mark Escobar provided concierge level service. Mark was knowledgeable, personable and kept me informed on the serviced of my vehicle. The mechanical technicians always do an excellent job when I bring was knowledgeable, personable and kept me informed on the serviced of my vehicle. The mechanical technicians always do an excellent job when I bring my cars to MBTW service. I would not trust another dealership with my cars. When I find a winner I stick with them. I would definitely recommend MBTW service department to friends and family. More
Highly recommend this dealership. Excellent customer service. Kind and knowledgeable staff who work hard to provide excellent service Excellent customer service. Kind and knowledgeable staff who work hard to provide excellent service More
1. Professional and courteous Staff 2. Good communication 3. Comfortable waiting area with coffee and snacks. 4. Car is always returned washed and ready to go. communication 3. Comfortable waiting area with coffee and snacks. 4. Car is always returned washed and ready to go. More
I can always count on MBOTW to take care of me from sale to service to trade-in and next MB. The continued customer service is always professionally delivered and makes me confident in my choice on where to to service to trade-in and next MB. The continued customer service is always professionally delivered and makes me confident in my choice on where to buy my vehicle. More
Excellent service provided by Liz Rincon and the Service Team. Always professional, knowledgeable and communicates throughout the process. Liz had arranged a Loaner for me while my SL and then GLE were in Team. Always professional, knowledgeable and communicates throughout the process. Liz had arranged a Loaner for me while my SL and then GLE were in for annual service. I have been bringing my MB's exclusively here for maintenance and service since 2017. Steve S. More
The purchase of a Sprinter four years ago was possible the best experience I’ve had at a dealership. Very professional and honest approach the finding and financing my traveler. Sprinters were difficult t the best experience I’ve had at a dealership. Very professional and honest approach the finding and financing my traveler. Sprinters were difficult to find. Service has been a continuation of this great experience. Thanks to everyone at Woodlands Mercedes Benz. Stephen Coppin More
I was in for service recently and Jacob Abernathy took great care of us. He was pleasant, informative and communicative. I told him I will be requesting him in the future. The store is stunning and the st great care of us. He was pleasant, informative and communicative. I told him I will be requesting him in the future. The store is stunning and the staff is helpful and friendly. More
Fantastic experience for my routine maintenance visit. The entire team was very professional, courteous, efficient, and knowledgeable. Thanks for the outstanding service experience. The entire team was very professional, courteous, efficient, and knowledgeable. Thanks for the outstanding service experience. More
I have been a loyal customer of this Mercedes-Benz dealership since it first opened, consistently entrusting them with the purchase and servicing of my vehicles. The dealership has always demonstrated dealership since it first opened, consistently entrusting them with the purchase and servicing of my vehicles. The dealership has always demonstrated an exceptional standard of courtesy, professionalism, and efficiency. Among the team, Richard stands out as one of the most knowledgeable, attentive, and reliable service professionals I’ve ever encountered, consistently going above and beyond to ensure an outstanding customer experience. More