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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
2,999 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,999 reviews

August 09, 2024

I have purchased two cars from Mercedes-Benz of The Woodlands. Excellent service! When it comes time to purchase again, they will be my first choice! I also use them for service and have no complain More

by K8Bihm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi K8Bihm, thank you so much for your kind words! We're thrilled to hear that you've had excellent experiences with us at Mercedes-Benz of The Woodlands. We look forward to being your first choice again in the future for all your automotive needs. Thank you for choosing us!

August 09, 2024

Isaiah Martinez is my go to service advisor. I’ve been going to Isaiah for many, many years now. Followed him from the Houston North location. He’s always looking out to make sure I take care of More

by DEllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Martinez
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Aug 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi DEllis, thank you for taking the time to share your positive experience with Isaiah Martinez! We are thrilled to hear that he has consistently provided excellent service for many years. We appreciate your loyalty and look forward to continuing to provide top-notch car care in the future.

August 08, 2024

Just had my annual inspection done at MB - The Woodlands. As usual, the experience was great. All the staff I've encountered there were friendly and professional. I highly recommend this dealership. More

by GregD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Greg, thank you for sharing your positive experience with us at Mercedes Benz of The Woodlands. We are thrilled to hear that you found our staff to be friendly and professional during your annual inspection. We appreciate your recommendation and look forward to serving you again in the future.

August 07, 2024

Always service my vehicle here. Liz in the service department always helpful and goes way beyond to help out. Also love the ice cream provided in the waiting area. Keep it up, will More

by cool14me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Mercedes-Benz of the Woodlands responded

Hi cool14me, thank you for your kind words! We're thrilled to hear that Liz always goes above and beyond to assist you during your visits. We're glad you enjoy the complimentary ice cream too! We look forward to welcoming you back for your next service appointment.

August 03, 2024

Service is always excellent! And John Watkins goes the extra mile. Need help, call John! More

by John S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Mercedes-Benz of the Woodlands responded

John, thank you so much for the glowing review! We're thrilled to hear that you always receive excellent service, especially from John Watkins. We appreciate your support and look forward to serving you again in the future.

August 02, 2024

Nice place! Attentive employees. Good cookies!!😄 Trent was excellent, no pressure and made a good deal happen! More

by SawyerJo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Mercedes-Benz of the Woodlands responded

Hi SawyerJo, thank you for the great review! We're glad you enjoyed your experience with us and that Trent was able to make your visit a positive one. We appreciate your feedback and hope to see you again soon.

August 01, 2024

Excellent service, start to finish! Special shoutout to Isaiah and the outside crew! They’re tops! More

by Ray
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Mercedes-Benz of the Woodlands responded

Ray, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team, especially Isaiah and the outside crew. We appreciate your feedback and look forward to serving you again in the future.

July 31, 2024

Easy to complete on-line service appointment for my 8 yr old MB. Arrived at 7am and my complimentary, almost new, Loaner was immediately available. Scheduled service was performed the same day. Great tea More

by steveseiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Renteria
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Aug 01, 2024 -

Mercedes-Benz of the Woodlands responded

Steve, thank you for taking the time to share your positive experience with us! We are thrilled to hear that your service appointment for your MB was easy and convenient. We appreciate your feedback and look forward to serving you again in the future.

July 31, 2024

I took in my 2023 GLE for "B" Service and Recall check last week Wednesday 07/24. On getting to the Dealership, a Loaner car was already waiting for me. Service took a couple of days and while this went o More

by HerbertO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Herbert, thank you for sharing your experience with us! We're thrilled to hear that you had a positive service visit at Mercedes Benz of The Woodlands. We really appreciate your recommendation and look forward to helping you and your friends with any future vehicle needs. Thank you for choosing us!

July 29, 2024

Marcos was great! We drove all the way from Austin and he made it as easy as possible. Great person/place overall. Would definitely buy another car again from there a More

by Emily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Emily! Thank you for sharing your positive experience with Marcos at our dealership. We're delighted to hear that he made your car-buying process easy and enjoyable. We appreciate your feedback and look forward to assisting you with your next purchase whenever you're ready.

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