Mercedes-Benz of the Woodlands

I've been taking our vehicles to MBOW for the past 3 years or so and I have always been happy with the service. I have worked with about 5 different Service Advisors, and all have seemed to be honest an years or so and I have always been happy with the service. I have worked with about 5 different Service Advisors, and all have seemed to be honest and has done a great job at keeping me updated on the status of our vehicle(s). It has been nice to have the peace of mind that everything is done correctly. The wait time has not been bad, pricing has not been unreasonable, and the waiting area is nice and comfortable. More

Have used this dealership 5+ years, always pleasant, helpful to work with. Receptionist nice and knowledgeable. helpful to work with. Receptionist nice and knowledgeable. More

I just moved to the area and had to take my Mercedes in for service. The dealership had a beautiful lounge with glass windows overlooking the service department. My drop off check in was a breeze and my lo for service. The dealership had a beautiful lounge with glass windows overlooking the service department. My drop off check in was a breeze and my loaner car was ready for me. All of the service staff were very friendly and very helpful. They made me feel like a long time valued customer even though it was my first visit. My pick up was a breeze and I was on my way quickly. I will definitely be using them again! More

We get exceptional service from Liz and the service department at every visit. She is so professional and friendly, always ensuring we understand what our vehicle needs and that it is completed correc department at every visit. She is so professional and friendly, always ensuring we understand what our vehicle needs and that it is completed correctly. Our AMG is in good hands! Alan & Gina More

Gaston has been extremely consistent and delivers exceptional service. I’ve been going to this dealership for around 2 years and he has helped me every single time. He has provided me with straight f exceptional service. I’ve been going to this dealership for around 2 years and he has helped me every single time. He has provided me with straight forward answers and prompt responses. More

Always easy and efficient. My service manager Steve is the best. This is a Great dealership. My service manager Steve is the best. This is a Great dealership. More

Always clean and everyone is professional and friendly. Anna from the front desk was exceptional and friendly. Very informative as I was waiting for my car to be serviced. Anna from the front desk was exceptional and friendly. Very informative as I was waiting for my car to be serviced. More

I recently purchased a new car, and I had an exceptional experience thanks to Katherine Stern. From start to finish, she was professional, knowledgeable, and incredibly patient, answering all my questions a experience thanks to Katherine Stern. From start to finish, she was professional, knowledgeable, and incredibly patient, answering all my questions and making sure I was comfortable with every aspect of the purchase. She went above and beyond to help me find the perfect vehicle and made the entire process smooth and stress-free. If you're looking for a sales professional who truly cares, I highly recommend Katherine. Thank you for such a positive experience‼️ More

Liz did an impeccable job in keeping me informed and updated on the issues and timings of the repairs and maintenance. GREAT JOB! updated on the issues and timings of the repairs and maintenance. GREAT JOB! More

Trent was the ultimate professional. He was kind and courteous and made things simple. We will be back for every car here. Great work Trent!! Houston is a thing and I visited many pl He was kind and courteous and made things simple. We will be back for every car here. Great work Trent!! Houston is a thing and I visited many places. I felt at ease here & not working with a bunch of hustlers. I did use outside financing - Trent built the bridges there too to make it all flow with no obstacles. More