Mercedes-Benz of the Woodlands

Just had my brakes redone. Marc was wonderful and communicated throughout the process for expedited experience. Always an easy process and the loaner car was awesome! Marc was wonderful and communicated throughout the process for expedited experience. Always an easy process and the loaner car was awesome! More

Mercedes Benz I the Woodlands offered a great shopping experience. My salesman was professional in his demonstration of the car. I loved my shopping experience at The Woodlands Mercedes Dealership. experience. My salesman was professional in his demonstration of the car. I loved my shopping experience at The Woodlands Mercedes Dealership. More

Katherine Stern was amazing! My husband and I stopped by just before closing to check out a car, and she went out of her way to make sure we didn’t feel rushed or like we were an My husband and I stopped by just before closing to check out a car, and she went out of her way to make sure we didn’t feel rushed or like we were an inconvenience. She treated us with the same care and attention as if we had walked in right when they opened. Thanks to Arturo Gutierrez, the leasing process was incredibly easy and efficient. Everything was clearly explained with detailed information upfront, which made the entire experience smooth and stress-free. I was in and out quickly, and I appreciated how transparent and straightforward everything was from start to finish. Thank you Katherine and Arturo for an amazing car buying experience! More

Amazing dealership. Best employees, quick turnaround. Great sales department, even batter sales department. Best part is the wonderful advisors. Best employees, quick turnaround. Great sales department, even batter sales department. Best part is the wonderful advisors. More

My Service Technician Richard was great. He helped answer all my questions and guide me through the various decisions. The work was performed in a timely and professional fashion. Than He helped answer all my questions and guide me through the various decisions. The work was performed in a timely and professional fashion. Thank you all for your help. More

I recently purchased my first Mercedes-Benz from Mercedes-Benz of The Woodlands, and I couldn’t be more pleased with the entire experience. From our very first meeting on January 20, Marcos treated Mercedes-Benz of The Woodlands, and I couldn’t be more pleased with the entire experience. From our very first meeting on January 20, Marcos treated us with the utmost professionalism and took the time to understand exactly what I was looking for. He patiently walked me through every available model and option, helping me confidently select the right car that suited both my needs and preferences. What truly set this experience apart was how much effort Marcos put into securing the perfect vehicle for me. He worked diligently to reserve one of the earliest available manufacturing slots—ensuring my car was scheduled for production on February 28. After that, he followed up closely to confirm my car had entered production, shared the VIN number as soon as it was available, and even provided the vessel details so I could track its shipment. He also patiently explained how the tracking process worked, which made me feel well-informed throughout. As the vehicle progressed through the next stages, Marcos continued to keep me updated during every step—including its arrival at the Vehicle Processing Center (VPC). His communication was consistent and clear, and he always made time to respond to any questions I had, no matter how detailed. His updates made a typically complex process feel smooth and stress-free. On top of that, when an unexpected federal tariff announcement threatened to affect pricing, Marcos was transparent and reassuring. He informed me right away that Mercedes-Benz USA would absorb the added cost for in-transit vehicles, which helped avoid any disruption to the purchase. Every part of this experience reflected exceptional customer service. Marcos went above and beyond, and his support made this first Mercedes-Benz purchase truly memorable. Without a doubt, it won’t be my last with this dealership. I highly recommend Mercedes-Benz of The Woodlands—and especially Marcos—to anyone looking for a professional, transparent, and genuinely customer-focused buying experience. More

Very clean facility and smooth operation overall I love the class wall that allows you to see the work being performed the class wall that allows you to see the work being performed More

We had a wonderful, super easy buying and delivery experience with Diego Aramayo! We highly recommend Mercedes-Benz of the Woodlands from sales to service the entire experience is consistently excepti experience with Diego Aramayo! We highly recommend Mercedes-Benz of the Woodlands from sales to service the entire experience is consistently exceptional! More

Quick and easy very courteous adressd all of our issues vehicle was cleaned and ready to go vehicle was cleaned and ready to go More

The dealership will be highly recommended. 10/10! Thank you! Marco Morales is a gem. We enjoyed his expertise and attention to our requests. 10/10! Thank you! Marco Morales is a gem. We enjoyed his expertise and attention to our requests. More