Mercedes-Benz of the Woodlands

The dealership has excellent service. Their response to any queries is also prompt. Always like to go back for any need related to my vehicle. Their response to any queries is also prompt. Always like to go back for any need related to my vehicle. More

We are very pleased with the Woodlands Mercedes Benz service department and dealership. They went above and beyond to meet our needs. Steve was our service tech and he is very knowledgeable and personab service department and dealership. They went above and beyond to meet our needs. Steve was our service tech and he is very knowledgeable and personable. We are very happy with the service we received. More

Mercedes Benz of the Woodlands represents the epitome of what I am looking for in a MB dealership. I had an unexpected mechanical issue w my car, called out of the blue and they said bring it in now. I di what I am looking for in a MB dealership. I had an unexpected mechanical issue w my car, called out of the blue and they said bring it in now. I did and they addressed my needs with outstanding service and customer focus. Really the best ever. Thank you. More

The service experience is consistently excellent, year after year. My last visit was for a simple replacement of windshield wipers and annual inspection. Scheduling was easy, and I always wait at the deal after year. My last visit was for a simple replacement of windshield wipers and annual inspection. Scheduling was easy, and I always wait at the dealership, because it’s sparkling clean, the coffee is actually really good, and my service professional, Steve Davis, gets me in and out in no time. I won’t go anywhere else! More

I had warranty work completed and was late picking up my car. The service manager stayed until I arrived. I was very appreciative! car. The service manager stayed until I arrived. I was very appreciative! More

Recent service was for 2 new tires. Very friendly and professional staff, I was treated as part of the family. This is where the value is with this dealership, and that is why I only b Very friendly and professional staff, I was treated as part of the family. This is where the value is with this dealership, and that is why I only buy from them. More

Service Advisors, Front Desk, everyone greets you very professionally and with courtesy. Thank you so much professionally and with courtesy. Thank you so much More

Dealing with Katherine was the easiest experience with buying a car that I have had. She was well-informed, patient, respectful and kind. Also, she responds quickly with any questions you may have after y buying a car that I have had. She was well-informed, patient, respectful and kind. Also, she responds quickly with any questions you may have after your purchase. You can be confident that you will be well taken care of with Katherine. More

Katherine was very knowledgeable and very patient to explain everything. I very much enjoyed the experience with her. I would highly recommend her to all of my friends. explain everything. I very much enjoyed the experience with her. I would highly recommend her to all of my friends. More

I had an outstanding car purchase experience with Mercedes-Benz of The Woodlands! The staff was welcoming and my salesperson, David Gonzalez, went above and beyond to make the process smooth and enjo Mercedes-Benz of The Woodlands! The staff was welcoming and my salesperson, David Gonzalez, went above and beyond to make the process smooth and enjoyable. David took the time to understand exactly what I was looking for and helped me explore my options without any pressure. David made sure I felt confident in every decision, almost like a friend who had my best interests at heart. David provided a detailed walk-through of the car's features, set up my phone, and programmed the settings based on my preferences. He even followed up after the sale to ensure I was satisfied and to answer any additional questions. I traded in my E450 which was not with me at the time, and David offered to pick it up from my home which is about an hour away from the dealership. As a mother to a newborn, this was the service I especially needed and appreciated. The financing process was also straightforward and seamless with Alhaj. I appreciated his upbeat attitude. Overall, it was an stress-free, enjoyable car-buying experience, and I would highly recommend this dealership and David Gonzalez to anyone looking for great customer service and a smooth purchasing process! More