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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,999 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,999 reviews

August 21, 2024

Great service and much shorter wait time than anticipated. I have owned 2 Mercedes for over 2 years and the service department has been incredible. More

by Jenndossey
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Jenndossey, thank you for sharing your positive experience with our service department! We are thrilled to hear that you found our wait time to be shorter than expected. We appreciate your loyalty as a Mercedes owner and look forward to continuing to provide you with excellent service.

August 20, 2024

I purchased my car about 5 years ago and have been very happy with their sales and service. More

by Alex
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Alex, thank you for sharing your positive experience with us! We're thrilled to hear that you've been satisfied with both our sales and service over the past five years. We appreciate your continued support and look forward to serving you for many more years to come!

August 20, 2024

Great service experience every time. Mark is always fantastic to work with and communicates throughout the service to keep us updated. More

by Nick.toups90
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Nick! Thank you for the kind words about our service and Mark. We're thrilled to hear that you have consistently had a great experience with us. Communication is key, and we're glad Mark is keeping you informed every step of the way. We appreciate your feedback!

August 19, 2024

Xavier has helped us through 2 vehicle purchases! Our first MB & another for family. He was accommodating, knowledgeable, and transparent when it came to to each vehicle / transaction. I wou More

by Wi_Deg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
XAVIER VARGAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much, Wi_Deg, for sharing your positive experience with Xavier! We are thrilled to hear that he provided excellent service during both of your vehicle purchases. We appreciate your recommendation and look forward to assisting you with any future automotive needs.

August 14, 2024

I recently had my tire replaced. The service was quick and John kept me informed of the status. When additional issues were discovered, John explained to me what was going on. He eve More

by micheleword
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Michele! Thank you for sharing your positive experience with us. We're thrilled to hear that John provided you with excellent service and went above and beyond by keeping you informed every step of the way. We appreciate your feedback and look forward to serving you again in the future.

August 13, 2024

I just purchased a 2024 Mercedes Benz E350 from the Woodlands dealership. Anthony Surface was my sales associate. He was very thorough, friending, informative. The process was easy and quick. I wil More

by suze1951
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Suze, thank you for sharing your positive experience at our Woodlands dealership. We're thrilled to hear that Anthony provided you with excellent service and made the car-buying process easy for you. We look forward to welcoming you back for a detailed overview of your new Mercedes Benz E350's features.

August 13, 2024

Very patient with a new owner. Prompt and courteous. Explained everything. Made recommendations to help. More

by CP
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Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi CP, thank you for taking the time to share your experience with us! We're thrilled to hear that you found our team patient, prompt, and courteous. It's great to know that our recommendations were helpful to you. We appreciate your feedback and look forward to serving you again in the future!

August 10, 2024

Recently had my MB windshield replaced. Dealership did a fantastic job, and my service advisor, John, was top tier. More

by lesliebx3
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Leslie! Thank you so much for sharing your positive experience with us. We're thrilled to hear that our team, especially John, provided you with top-tier service during your windshield replacement. Your feedback means a lot to us and we appreciate your support!

August 09, 2024

Always a great experience at Mercedes-Benz of the Woodlands. Their customer service is the reason why we will never buy a Mercedes from any other dealer or have our cars serviced anywhere else. More

by Jeff
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mahana
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Mercedes-Benz of the Woodlands responded

Jeff, thank you for your kind words and loyalty to Mercedes-Benz of the Woodlands! We strive to provide top-notch customer service and are thrilled to hear about your positive experiences. We appreciate your support and look forward to continuing to exceed your expectations.

August 09, 2024

John was very informative during the process of service very professional and friendly made the experience less stressful. More

by seadot71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi seadot71, thank you for taking the time to leave such positive feedback about John! We are thrilled to hear that he was able to provide you with informative and professional service. We appreciate your kind words and look forward to serving you again in the future.

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