Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
3,036 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Contact Dealership
View Awards

16917 Interstate 45 South

The Woodlands, TX

77385

Directions

By Type

Showing 3,036 reviews

October 05, 2024

I always have a pleasant experience coming to this dealership. The facility is nice and clean and makes you feel welcome More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rentería
Report | Print
Oct 07, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Juan! We're thrilled to hear you enjoy your visits. We take pride in maintaining a welcoming environment and appreciate your positive feedback. Looking forward to seeing you again soon!

October 05, 2024

My experience at this dealership was amazing. At first I was overwhelmed but Michael and Paula provided the best customer service experience I have had buying a car. Upon searching for a vehicle More

by htown.native.fy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Mercedes-Benz of the Woodlands responded

We’re thrilled to hear about your amazing experience! Michael and Paula are dedicated to providing top-notch service, and it’s fantastic that you found your dream car with their help. Thank you for sharing your feedback, and enjoy your new ride!

October 04, 2024

Gaston Reyes has been my service advisor for 7 years. Gaston is wonderful and always delivers what he promises. Service is impeccable and all employees in service bay are wonderful. More

by Debra McQuain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Mercedes-Benz of the Woodlands responded

Debra, we’re thrilled to hear about your positive experiences with Gaston and our service team! Thank you for your loyalty over the years. We’re committed to providing exceptional service and appreciate your kind words. Looking forward to serving you again!

October 03, 2024

Liz is wonderful and the dealership is great. I think we bought the car here and I've had it serviced here ever since. Very easy to get to and super comfy if you have to wait. Husband has a BM More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Susan! We're thrilled to hear you had such a positive experience with Liz and our dealership. Comfort and convenience are top priorities for us, and it's great to know you appreciate both. We look forward to serving you again in the future!

October 01, 2024

The dealership's inventory is always impressive - featuring gorgeous, best-in-class vehicles. Trent Hjuler took the time to understand my needs and patiently answered all my questions about the m More

by adrienne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance guy who supported our deal
Report | Print
Oct 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Adrienne! We're thrilled to hear about your great experience with Trent. Providing a stress-free car-buying experience is our goal, and your recommendation means so much to us. Enjoy your new vehicle, and we look forward to seeing you again!

September 28, 2024

Great service. I live in Destin Florida and drive here to have my car serviced. It’s that good!! More

by J costa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks, J! We’re thrilled to hear you make the drive from Destin for our service. Your support means a lot to us, and we’ll keep working hard to maintain that high standard! We look forward to seeing you again!

September 27, 2024

Always a great experience here and Liz Rincon is awesome. Have purchased several cars here and will continue to do so. More

by Mbradshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Mbradshaw! We're thrilled to hear about your great experiences with us and Liz Rincon. Your loyalty means a lot, and we look forward to assisting you with your future car purchases!

September 27, 2024

From the moment you arrive and Danny welcomes you in you feel like a loved family member. He is genuinely kind and easy to interact with. And then if you are lucky enough to have Mark Escobar as your serv More

by teubank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny at the service intake bay
Report | Print
Sep 30, 2024 -

Mercedes-Benz of the Woodlands responded

Teubank, we’re thrilled to hear about your fantastic experience with Danny and Mark! Their dedication to customer care truly makes a difference. Thank you for sharing your kind words; it means a lot to us and our team. We look forward to welcoming you and your family back soon!

September 25, 2024

We have been brining our vehicle here since we moved from out of state. The service and staff are fantastic. Isaiah always goes above and beyond to explain the process, answer any questions, and make our exp More

by dthouse68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Mercedes-Benz of the Woodlands responded

Dthouse68, thank you for your fantastic review! We're thrilled to hear about your positive experiences with our team, especially Isaiah. Your recommendation means a lot to us, and we look forward to continuing to provide exceptional service for you and your vehicle!

September 25, 2024

Have been taking my car here since we moved in April of 2023. Great service. More

by Karan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Mercedes-Benz of the Woodlands responded

Karan, we’re thrilled to hear you’ve had a great experience with us since moving! Thank you for trusting us with your car. We look forward to continuing to provide you with excellent service.

1
...
7
8
9
...
304