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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,970 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,970 reviews

December 13, 2022

I made a quick untimely appointment for schedule B ain't for my wife's GLE350. Before I was done doing some personal work I had it done. I was sitting near the repair area watching the Tech focus and person More

by Lsherm504
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watkins service Advisor that managed my 350GLE this time
Dec 14, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 11, 2022

Great experience! I appreciate the efficient and expedient service. It is always a good experience at this dealership. More

by lykot
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 11, 2022

Very professional and prompt service always. I have experienced consistent customer service to my satisfaction. More

by Jay
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Recommend Dealer
Yes
Employees Worked With
MARY DAMIAN
Dec 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jay, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 10, 2022

Excellent service as always! I feel safe with the team at Mercedes woodlands. Top notch! It’s always enjoyable to go there with all the healthy snacks and drinks while your car More

by Linda
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Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Linda, for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 10, 2022

Nina was great she provided good customer service. I am coming back to Mercedes benz of Woodlands. More

by arslanrasheed1998
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nina Galateanu
Dec 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of the Woodlands are glad to have you as a customer. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 10, 2022

We have two vehicles we bought at MBOTW. We’ve kept pre-paid maintenance on both and love the consistent, excellent service we receive. We work with the same service advisor and, to be hones More

by Gadget10ae
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 10, 2022

This dealership is the best! I would not take my car anywhere else they have always went above and beyond to take care of me and my Mercedes. Outstanding service department! Qual More

by Merc
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 09, 2022

Katherine got me exactly in the perfect car for me. Easy to deal with, knowledgeable, and no xx. Will definitely shop her again in the future. More

by cfolmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for choosing Mercedes-Benz of the Woodlands! Congrats on your new purchase, Katherine, and let us know if we can be of any more assistance! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 08, 2022

Best service hands down! Never dread the experience because it is always stress-free. Wouldn't go anywhere else! Liz is the best, along with the entire team. Perfection! More

by kimdotybaker
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words for Liz, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 08, 2022

Great customer service and professional staff that continues to exceed my expectations for a positive experience. More

by scubastu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaston Reyes
Dec 09, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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