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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,970 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,970 reviews

December 30, 2022

Great experience ! Sam was the best. He went above and beyond to do what’s best for the customer. I met the finance director and general manager . They made the car buy More

by mleawalters1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
Dec 30, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for your feedback on your recent visit to Mercedes-Benz of the Woodlands. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 30, 2022

Katherine was very nice and helpful made the experience fast and easy and very detailed. More

by J.arredondo32482
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Mercedes-Benz of the Woodlands responded

It's fantastic to hear that Katherine provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 30, 2022

Always on the mark from drive in to drive out. Liz Rincon was extremely prompt, communicative and arranged for convenient shuttles. Thanks MBOTW! More

by Matt M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs, Matt. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 29, 2022

Liz Rincon, service advisor, always takes the utmost care to make sure all goes well. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team, Tony. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 29, 2022

Mike Lange and the service team always take excellent care of our cars! If we need service, they do it right! More

by jbpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and the team met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 29, 2022

Thanks for the awesome service ! I was always impressed by Michael Thompson, in your sales team, who has been super helpful. And now I am blown away by the service team for the immac More

by ramensen
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 27, 2022

Nina truly went above and beyond to help me find my dream car! She was very patient through the whole process! More

by sarahmontemayor49
Recommend Dealer
Yes
Employees Worked With
Nina Galateanu
Dec 27, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for your feedback on your recent visit to Mercedes-Benz of the Woodlands. I'm glad to hear that Nina was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new car! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 27, 2022

Very friendly service. It has been a good experience before and after we bought the car. Definitely no plans to buy another brand More

by trujilloalfredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
Dec 28, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 26, 2022

Katherine made sure I got my dream car! ! She’s made my experience much better. More

by Payal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Mercedes-Benz of the Woodlands responded

Here at Mercedes-Benz of the Woodlands, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 24, 2022

First i would like to thank my service adviser, Michael Lange for getting my car serviced and me on my way as quickly as he did. Seasons Greetings to all. Again, Thanks! More

by lee
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Lee! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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