Mercedes-Benz of the Woodlands

This has been the best experience I’ve ever had by a vehicle starting with Nick took care of us and turned us over to Marcos. It was so simple. Then we went back to finance with El Hadji and vehicle wa vehicle starting with Nick took care of us and turned us over to Marcos. It was so simple. Then we went back to finance with El Hadji and vehicle was ready when we’re were done. Came in after 9am and left before Noon. Thank you so much for making our experience great! More

This experience exceeded our expectation. We have been all smiles throughout each step of the buying process. The General Sales Manager, Nic Botusan, greeted us and introduced us to Marcos Mo We have been all smiles throughout each step of the buying process. The General Sales Manager, Nic Botusan, greeted us and introduced us to Marcos Morales, our amazing sales advisor. Marcos found us exactly what we were looking for at the perfect price in under 15 minutes!! Marcos walked us through our options with simplicity. Next, we were introduced to a lovely gentleman from the Finance Dept. who listened to what we wanted and respected our wishes. Finally, they detailed the car, set up and synced my profile, put a big red bow on the front and handed me the keys. This was absolutely one of the most enjoyable experiences I’ve had purchasing a vehicle. I would highly recommend this dealership and the friendly, professional staff who assisted us through the process. Thank you, all and I LOVE my car!! More

This is certainly the best dealership in the Houston area I've been bringing my vehicles to Mark Escobar and his team for the past 5 years and have been pleased with the service on every occasion. Thank you I've been bringing my vehicles to Mark Escobar and his team for the past 5 years and have been pleased with the service on every occasion. Thank you More

The Mercedes-Benz of the Woodlands provides 5-star service to their customers. I've always felt valued on every visit when bringing my vehicle in for service. From the greeting upon my entrance to the service to their customers. I've always felt valued on every visit when bringing my vehicle in for service. From the greeting upon my entrance to the final "Thank you for your business" after the pick-up is an experience worth having. It is obvious that their mission statement involves professionalism and customer value. More

Always a streamlined experience which is much appreciated. John Watkins is the best!! Engaging, professional and knowledable. appreciated. John Watkins is the best!! Engaging, professional and knowledable. More

This was my first time servicing my vehicle at the Mercedes-Benz of the Woodlands. From start to finish, all staff members were professional and knowledgeable. All of the issues that my vehicle had pr Mercedes-Benz of the Woodlands. From start to finish, all staff members were professional and knowledgeable. All of the issues that my vehicle had prior to the service were resolved in a timely manner. I appreciated the transparency and the feedback throughout the entire service process. I am going to continue to service my vehicle here! More

Mercedes Benz I the Woodlands offered a great shopping experience. My salesman was professional in his demonstration of the car. I loved my shopping experience at The Woodlands Mercedes Dealership. experience. My salesman was professional in his demonstration of the car. I loved my shopping experience at The Woodlands Mercedes Dealership. More

Katherine Stern was amazing! My husband and I stopped by just before closing to check out a car, and she went out of her way to make sure we didn’t feel rushed or like we were an My husband and I stopped by just before closing to check out a car, and she went out of her way to make sure we didn’t feel rushed or like we were an inconvenience. She treated us with the same care and attention as if we had walked in right when they opened. Thanks to Arturo Gutierrez, the leasing process was incredibly easy and efficient. Everything was clearly explained with detailed information upfront, which made the entire experience smooth and stress-free. I was in and out quickly, and I appreciated how transparent and straightforward everything was from start to finish. Thank you Katherine and Arturo for an amazing car buying experience! More

Dealership seems to always knock'em dead. First time with Mark Escobar as my service advisor. Handled me with kid gloves. They were informative, timely, efficient, and courteous. Enough t First time with Mark Escobar as my service advisor. Handled me with kid gloves. They were informative, timely, efficient, and courteous. Enough to keep me coming back! More

Just had my brakes redone. Marc was wonderful and communicated throughout the process for expedited experience. Always an easy process and the loaner car was awesome! Marc was wonderful and communicated throughout the process for expedited experience. Always an easy process and the loaner car was awesome! More