Mercedes-Benz of the Woodlands

Thanks Gaston, you Rocked it Again. You and your service sept are by far THE BEST, and I mean Best !! Thanks again for your amazing customer service You and your service sept are by far THE BEST, and I mean Best !! Thanks again for your amazing customer service More

Service department is first class — they always take good care of me on a timely basis - just make sure you get an extended warranty care of me on a timely basis - just make sure you get an extended warranty More

Brought in our 2021 Sprinter for an emissions system check. Juan Renteria and his team conducted a thorough systems check and repaired not only an emissions issue but identified a secondary issue as we check. Juan Renteria and his team conducted a thorough systems check and repaired not only an emissions issue but identified a secondary issue as well. I appreciate the thoroughness that the Service Department provides. That's exactly why I return to MBoTW for all scheduled maintenance and service needs. More

Excellent customer service reps. No long wait time. Relaxed atmosphere. Great snacks!!!Car wash a plus. No long wait time. Relaxed atmosphere. Great snacks!!!Car wash a plus. More

From start to finish this was one of the best and smoothest transactions I’ve ever had at a dealership. No haggling, great price, super knowledgeable sales rep. Beyond happy with my purchase! smoothest transactions I’ve ever had at a dealership. No haggling, great price, super knowledgeable sales rep. Beyond happy with my purchase! More

Katherine Stern is a true rock star. I shopped every Mercedes-Benz dealership in the greater Houston area and chose Mercedes-Benz of the Woodlands solely on Katherine's very impressive I shopped every Mercedes-Benz dealership in the greater Houston area and chose Mercedes-Benz of the Woodlands solely on Katherine's very impressive reviews on dealerrater.com. I left a voice mail for her to express my interest and received a very prompt call back. Based on our conversation I knew the reviews were true and that Katherine was only rep I wanted to deal with. I hung up the phone and immediately drove almost an hour to see her - despite living two blocks from a different Mercedes dealership. The drive was definitely worth it! Katherine did an amazing job showing me all of the features of the 2023 GLE 350 and closing the deal with her was an excellent experience. Paula Alpha in the finance dept. was also a pleasure to deal with. I am thrilled to be the proud owner of a new Mercedes-Benz and thankful to have Katherine Stern as my Mercedes Superstar. Katherine goes the extra mile to ensure customer satisfaction and she's definitely worth the drive to The Woodlands. Thank you Katherine!!! More

Friendly staff annd efficient service. My service advisor Mike Lange is the best! They had my loaner ready and had me in and out of there. My service advisor Mike Lange is the best! They had my loaner ready and had me in and out of there. More

Trent is outstanding. We have been in the market for two years knowing we’d be purchasing soon. Conducting a lot of research across competitive brands and vehicles we had We have been in the market for two years knowing we’d be purchasing soon. Conducting a lot of research across competitive brands and vehicles we had narrowed it down to 3 manufacturers. With Trent’s knowledge and service of going above and beyond we were able to eliminate the others. He is professional, knowledgeable, patient, thorough, and excellent in explaining best path forward based on needs/wants. His manager Justin Johnson was also a great asset in working with Trent to provide multiple options for us. It’s always refreshing to see a team of people working together. If you are in the market and want someone who will go the extra mile to find what you’re looking for, contact Trent. He has definitely gained our business and referrals. More

I have been going to MB of The Woodlands for the last 8 years, and the service department have been excellent throughout all these years; they never disappoint! years, and the service department have been excellent throughout all these years; they never disappoint! More

Mercedes has an outstanding service department! There is not another dealership with a service department like Mercedes! Just water of the many reasons I love owning a Mercedes! There is not another dealership with a service department like Mercedes! Just water of the many reasons I love owning a Mercedes! More