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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,970 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,970 reviews

February 22, 2023

Excellent care through purchase and exceptional service after the purchase. My Sprinter service was in excellent care thanks to Juan Renteria More

by stuart.cagen
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Fitzek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Stuart, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 21, 2023

This dealership and Mike Lang always go above and beyond! I did not have an appt as I had a blowout on I-45 in my rear tire. Mike was nice enough to fit me in and I was on my way with 2 new rear tires mounte More

by penraab
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we once again met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 21, 2023

Love the car even better are the people advising and servicing the cars always very friendly even when i take so much of their time More

by terry
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

terry responded

best all around

February 21, 2023

Best experience Ive had purchasing a vehicle! I really appreciated how genuine, humble and thorough Trent was through the whole process. Amazing job!! More

by KSal
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 21, 2023

The service department and the service advisors are excellent, quality work and delivered as promised. More

by TimW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaston Rayes
Feb 22, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Tim, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 20, 2023

Andrew Price of Mercedes Benz The Woodlands helped us with the purchase of our vehicle. He was amazing from start to finish! Very professional on all steps of this transaction! I will continue to use More

by Leigh Anne Pierce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Price
Feb 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, Leigh Anne. Your feedback and rating mean a lot to us. We're glad Andrew was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 20, 2023

Our car experienced an issue with the height adjustment on the steering wheel.. Our service adviser, Steven Davis, informed us that the shop could look at it if we were willing to wait. After inspection it More

by Rayc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Ray, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 20, 2023

Hi, I'm letting you know about the excellent service of Andrew Price. He has been helpful since the beginning. My wife and I are so happy with his assistance. More

by Sergio Espinoza
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Price
Feb 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write this review, Sergio, and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mercedes-Benz of the Woodlands are glad to have you as a customer. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 20, 2023

Sam is the best! Really went above and beyond for us. We definitely highly recommend More

by StephanieK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Kraim
Feb 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, Stephanie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 18, 2023

My car buying experience has never been so easy and fast! Sam was awesome! He helped me find the perfect car and was very nice and made the process simple and a breeze. I highly recommend this location! Ask More

by darajones0117
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
Feb 19, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review, Dara. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sam here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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