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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,970 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,970 reviews

March 14, 2023

The service center is great to work with. Love the dealership. Would strongly recommend Woodlands Mercedes!! More

by Johnmiller
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lilley
Mar 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, John, for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 14, 2023

Katherine was excellent! She was very attentive and provided amazing service from start to finish. She made the process smooth and ensures I was well taken care of. More

by Hope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Mercedes-Benz of the Woodlands responded

Here at Mercedes-Benz of the Woodlands, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with Katherine, and it was a pleasure having you at the dealership. We appreciate your review! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 11, 2023

David has sold us 2 cars and we are loyal to him. He has always been available for our needs after the car purchase as well. More

by lorenhcolter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, Loren! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 10, 2023

This dealership is above and beyond on taking care of their clients. They are very knowledgeable and efficient. Always quick response to any needs I may have. More

by THudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 10, 2023

Quick and easy drop off, excellent service. Service completed ahead of promised time. Easy communication. More

by Wdlaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Renteria
Mar 13, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 10, 2023

Katherine was amazing! She made my shopping experience fast and easy. I Love my car! More

by Anais M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for your feedback on your recent visit to Mercedes-Benz of the Woodlands. I'm glad to hear that Katherine was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 10, 2023

Great service, efficient, and great communication. Everyone was knowledgeable and helpful from the beginning of the process until the end. More

by Cmppharm420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Mar 13, 2023 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 09, 2023

Always an ease at MBOTW! Service is impeccable! Drop off and pick up was a breeze. Would highly recommend this dealership. More

by dewilli04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 09, 2023

This Mercedes dealership is BY FAR the best in Houston. I drive an extra 45 min just to go to this one. Would HIGHLY recommend you choose this one if you have the choice! More

by ellen_reilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks, Ellen, for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 05, 2023

I had stopped by the dealership for a routine service visit. Customer service was courteous and efficient. Overall an excellent experience! More

by MercGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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